Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews of Super 8 by Wyndham Redmond

2 out of 5
Super 8 by Wyndham Redmond
3629 SW 21st Pl, Redmond, OR

Reviews

7.2

Good

Rating 10 - Excellent. 222 out of 1002 reviews" "
Rating 8 - Good. 367 out of 1002 reviews" "
Rating 6 - Okay. 233 out of 1002 reviews" "
Rating 4 - Poor. 122 out of 1002 reviews" "
Rating 2 - Terrible. 58 out of 1002 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

JACQUIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel with very nice and helpful staff. I would highly recommend it if you are needing an airport hotel, or even a good hotel between Bend and Redmond. Applebees, a sushi restaurant and good Mexican restaurant are all across the street. I stayed because I had a 5am flight and they took me to the airport at 3:30 am
Stayed 1 night in Mar 2024
Response from Jen on Mar 26, 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. It is always a pleasure to receive positive feedback. We will miss you here at the Super 8.

4/10 Poor

Judith, Madras

Disliked: Cleanliness, property conditions & facilities
Room was NOT Handicap accessible with a chair you had to lift into a tub. Insane.
Stayed 2 nights in Mar 2024
Response from Jen on Mar 12, 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will bring up the idea of putting the shower chairs in the bathtubs before a guest checks in. We only have 1 walk in shower on property. Here at Super 8, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Richard

Liked: Staff & service
Old and needs some updating
Stayed 1 night in Mar 2024
Response from Jen on Mar 6, 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. It is always a pleasure to receive feedback. Please rest assured that we will be able to finish our renovations this year. Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Brian

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times. Pet friendly and great staff. Good location for visiting Bend, Redmond, Prineville and Terrebonne where our families live. Very convenient and nearby restaurants.
Stayed 2 nights in Jan 2024
Response from Jen on Feb 5, 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. It is always a pleasure to receive positive feedback.

6/10 Okay

Amanda

Stayed 2 nights in Jan 2024
Response from Jen on Mar 6, 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. It is always a pleasure to receive feedback.

8/10 Good

Misty

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a wrestling tournament and so were many others. The rooms where clean and quiet, having a fridge and microwave was nice. I feel they should have had more staff in the evening when all the kids went to the pool. Many kids there did not have adult supervision with them, The pool area was over capacity and when staff (a young girl) came in to try to get it under control, she was ignored. We were there one need and due to weather, had to book another room for our second night, and chose to return to Super 8. Overall, we would stay there again.
Stayed 1 night in Jan 2024
Response from Jen on Jan 16, 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. It is always a pleasure to receive positive feedback. I will have help on busy nights for the staff in the future.

10/10 Excellent

Kristin

Stayed 1 night in Jan 2024
Response from Jen on Jan 16, 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. It is always a pleasure to receive positive feedback.

6/10 Okay

gary, bend

Traveled with family
Very old and worn Shower and sink both almost unusable could not turn on shower Heaters had only heat that never turned off no thermostat just on or off very loud
Stayed 1 night in Jan 2024
Response from Jen on Jan 8, 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we will be able to finish our renovations this year. Here at Super 8, we continuously strive to meet your needs and expectations.

8/10 Good

Matt

Stayed 1 night in Dec 2023
Response from Jen on Jan 8, 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. It is always a pleasure to receive positive feedback.

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jen on Jan 8, 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. It is always a pleasure to receive positive feedback.

10/10 Excellent

Deborah, Winthrop

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool is clean and warm, absolutely wonderful. The hot tub is also both of the same but a warm pool is so unusual and agreeable. Thanks!
Stayed 1 night in Dec 2023
Response from Jen on Dec 18, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. It is always a pleasure to receive positive feedback.

6/10 Okay

Rose

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location to highway,gas and more
Stayed 1 night in Dec 2023
Response from Jen on Dec 18, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. It is always a pleasure to receive feedback.

10/10 Excellent

Lorain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Ines on Nov 13, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. It is always a pleasure to receive positive feedback.

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Credit card machine not working making Check in time consuming and not done til next morning. Bathroom floor very slippery! God breakfast and coffee
Stayed 1 night in Oct 2023
Response from Ines on Oct 23, 2023
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
They did not have their systems running at the time so checking in was unusual, but not the fault of the property. Super 8 should wait to do this at odd times , not 8 pm pacific.
Stayed 1 night in Oct 2023
Response from Ines on Oct 23, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. It is always a pleasure to receive positive feedback

10/10 Excellent

Risa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean, comfortable room.
Stayed 1 night in Oct 2023
Response from Ines on Oct 23, 2023
It is always a pleasure to receive positive feedback.Thank you for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ines on Oct 23, 2023
It is always a pleasure to receive positive feedback.

8/10 Good

Rhonda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The breakfast wasn’t good. The overall stay was nice for the price paid.
Stayed 1 night in Oct 2023
Response from Ines on Oct 23, 2023
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind, friendly and supportive. I felt very welcomed and respected. Highly recommended to stay here, whether it be for a short trip or a long trip.
Stayed 1 night in Oct 2023
Response from Ines on Oct 10, 2023
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice stay. The staff was very nice.
Stayed 1 night in Oct 2023
Response from Ines on Oct 9, 2023
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.

10/10 Excellent

George

Stayed 1 night in Oct 2023
Response from Ines on Nov 13, 2023
It is always a pleasure to receive positive feedback.

10/10 Excellent

Chrisitne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Ines on Oct 9, 2023
It is always a pleasure to receive positive feedback.

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ines on Oct 9, 2023
It is always a pleasure to receive positive feedback.

6/10 Okay

Riley

Liked: Amenities
Pool was nice. The complementary breakfast was decent. Staff were friendly. Bed was too firm for my liking.
Stayed 2 nights in Sep 2023
Response from Ines on Oct 9, 2023
Thank you for sharing your experience, and we look forward to serving you in the future

8/10 Good

Elfi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super 8 in Fulton Nevada.
Our stay there was very pleasant, it was clean everything worked. Super 8 in Fulton Nevada was a disgrace, the walls were dirty, the bathroom inside door was so scratched up and all around not very clean. If it wasn’t that we had a long trip and where tired, we wouldn’t have stayed there.
Stayed 1 night in Sep 2023
Response from Ines on Oct 9, 2023
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like to know about my late check out but no one has said a word!! I didn’t arrive until 9pm
Stayed 1 night in Sep 2023

8/10 Good

Diane

Disliked: Property conditions & facilities
We had no hot water. It was terrible. Everything else was good.
Stayed 1 night in Sep 2023
Response from Ines on Oct 9, 2023
I am sorry that your experience did not meet your expectations. Please rest assured that we have taken the appropriate measures to address the problems and prevent any future occurrences. It is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Jason, DALY CITY

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ines on Nov 13, 2023
Thank you for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The walls are not very insulated. The drunks arriving in at 2am were very irritating.
Stayed 1 night in Sep 2023
Response from Ines on Oct 9, 2023
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we will be able to finish our renovations this year. Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grateful for the early pool and hot tub hours!!! Thank you.
Stayed 1 night in Sep 2023
Response from Ines on Oct 9, 2023
Here at Super 8, we continuously strive to exceed your expectations. It is always a pleasure to receive positive feedback.

6/10 Okay

Roberto

Traveled with family
Liked: Staff & service
Only issue was a clogged toilet. Had to as for a plunger during our stay.
Response from Ines on Oct 9, 2023
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Matthew

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Ines on Sep 18, 2023
It is our hope that you will give us the opportunity to better serve you in the future. Here at Super 8, we continuously strive to exceed your expectations.

10/10 Excellent

Julia, Santa Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
My experience was pretty great given the fact that this is not a fancy property. Brandy checked me in and she was super friendly and positive. They were kind and professional and helped my schedule my airport shuttles seamlessly. Bed was super comfortable after a long day of travel and I also met some very nice fellow guests at the morning breakfast all making for a great experience for a value hotel!
Stayed 1 night in Sep 2023
Response from Ines on Sep 18, 2023
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations

8/10 Good

Peggy Jo

Stayed 1 night in Sep 2023

8/10 Good

Brenda

Fair for price
Stayed 1 night in Aug 2023
Response from Ines on Sep 18, 2023
Here at Super 8, we continuously strive to exceed your expectations. Thank you for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff was helpful. We found a place to park our truck and boat. Restaurant in walking distance.
Stayed 1 night in Aug 2023
Response from Ines on Sep 18, 2023
Thank you for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Comfortable
Stayed 2 nights in Aug 2023
Response from Ines on Aug 26, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. It is always a pleasure to receive positive feedback.

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Basic Hotel
No frills hotel with comfortable bed and clean room
Stayed 1 night in Aug 2023
Response from Ines on Aug 26, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. It is always a pleasure to receive positive feedback.

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the Fairgrounds...
Stayed 1 night in Aug 2023
Response from Ines on Aug 26, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. It is always a pleasure to receive positive feedback.

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need ADA doors at your entrance.
The stay was fine. But you really should have ADA electric front doors on your building. My mother is 84 years old and she would not have been able to open the door by herself is I hadn't been there to help her. Not sure how someone in a wheelchair or using a walker would manage.
Stayed 2 nights in Aug 2023
Response from Ines on Aug 26, 2023
Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town for Concert
The hotel was very clean. The lady at desk was very kind and changed my room to ADA room as I their wasxa bathtub in first room and I cannot step in. The second floor carpet in halls smelled a little musty. Downstairs smelled freshly washed. Pool was clean. The breakfast was not very nice for a person watching carbs. Cold Hardboiled Eggs were my only choice. So I went out to eat.
Stayed 1 night in Jul 2023
Response from Ines on Aug 26, 2023
I will share your comments with Ines, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jacqueline, Tacoma

Stayed 1 night in Jul 2023
Response from Ines on Aug 26, 2023
Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Glen

Traveled with family
Liked: Cleanliness, staff & service
Super 8 was great before Wyndum took over. Location not fault of staff, LOL, trains, planes and automobiles. Dining missed the mark, especially paying $215/night. Loved the hot tub.
Stayed 3 nights in Jul 2023
Response from Jeniffer on Jul 25, 2023
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Susan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Jeniffer on Jul 25, 2023
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Lani, Bremerton

Stayed 1 night in Jul 2023
Response from Ines on Jul 17, 2023
Thank you for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Gordon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jessica at the front desk was fabulous-a great asset for your company!
Stayed 1 night in Jul 2023
Response from Ines on Jul 13, 2023
I will share your comments with Jessica , who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.

4/10 Poor

Colleen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was wonderful. Property was horrible. The caulking around the toilet was black. The rug in the room was a disaster waiting to happen - tripping factor. The rug had urine smell in it - I would walk over a portion and the smell wafted upward. The a/c stopped working in the middle of the night. The pillows were like styrofoam peanuts. I had to moosh the pillow each night to get them into a pocket for my head. Would not stay here again.
Stayed 2 nights in Jul 2023
Response from Ines on Jul 11, 2023
I am sorry that your experience did not meet your expectation. Please rest assured that we will be able to finish our renovations this year. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was clean and the staff were welcoming and informative. We enjoyed the breakfast, yummy. We look forward to staying in the future. Thank the staff for doing a great job!
Stayed 2 nights in Jun 2023
Response from Ines on Jul 8, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Redmond. It is always a pleasure to receive positive feedback

6/10 Okay

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Ines on Jul 8, 2023
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.