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Reviews of Hotel Bangalore Gate

3 out of 5
Hotel Bangalore Gate
K G Road Gajanana Towers # 9 & 12, Bengaluru, Karnataka

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 49 reviews" "
Rating 8 - Good. 24 out of 49 reviews" "
Rating 6 - Okay. 10 out of 49 reviews" "
Rating 4 - Poor. 7 out of 49 reviews" "
Rating 2 - Terrible. 3 out of 49 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

2.0/10

Amenities

6.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yahya

Disliked: Staff & service, amenities, property conditions & facilities
Horrendous service. You have to call repeatedly to get anything done. Being polite gets you hostile and aggressive responses. It’s the oddest thing. There are plenty of staff members who are polite and well mannered. But the manager has horrible decorum. He refuses to have conversations about any disputes. He’s ready to take money, but will not provide promised services. The rest of the staff, like the cleaning crew do a great job, but the sheets are awful. The shower is awful. The amenities are awful. The infrastructure of the hotel is awful. But the low level staff do a great job with what they are given. I’ve stayed in Bangalore plenty, pick a different hotel.
Stayed 6 nights in Jun 2022
Response from Shenoy on Jun 29, 2022
Dear Sir, GREETINGS... You have posted a negative feedback just because we asked for relevant identity documents [which you were not ready to give] and stopped some illegal activity before hand which is not permitted as per our policy. Also you have left the hotel without paying some charges. I request Expedia to note the same and ban such guests. Rest readers can understand. Thank you

8/10 Good

Lee

Liked: Staff & service
Perfectly adequate
Lovely little hotel, if a bit dated. The beds were a bit hard, but it met our needs for the night.
Stayed 1 night in Apr 2019

8/10 Good

Leopold

Liked: Staff & service, room comfort
Good hotel, but needs to smarten up
The check in was amazingly slow. I made a couple of comments via hotels.com and the management responded immediatly. They still need to improve their procedures to make things smooter. The wifi leaves a lot to be desired. A lengthy procedure to got on-line, which requires an Indian mobile phone number, followed by further log-ins on the second day (new voucher). This only wifi access point that worked was not on the list the hotel provides I had to ask for things like extra coffee supplies, and toilet paper. These were provided quickly The hotel is clean, but dowdy. While the floor is cleaned daily, there are marks on the walls which have clearly been there for months, or more likely years. The hallways and restaurant area could also do with fresh paint and more lighting. This is a decent hotel, but it could easily be changed to a very good one
Stayed 2 nights in Jan 2018
Response from Nagaprasad Shenoy on Feb 8, 2018
Dear Mr. Leopold, Greetings from Hotel Bangalore Gate !! We regret to learn about the inconvenience that you had to face during your recent stay with us. We want to assure you that the experience you had is not reflective of our regular service standards and has greatly concerned us. We do regret the inconvenience caused during your stay and assure you we will look into the loopholes wherever possible. It is the feedback from esteemed guest like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. Warm regards, K Nagaprasad Shenoy on behalf of entire team at Hotel Bangalore Gate

8/10 Good

Gokul, Erode

Disliked: Cleanliness
Good
Great breakfast....best hotel to stay in Gandhinagar area
Response from Shenoy on Sep 26, 2015
Dear Mr.Gokul, It was a pleasure hosting you. We are overwhelmed by you comments & rating of our Hotel & breakfast. We welcome you again on your next visit to Bangalore. Warm regards

10/10 Excellent

Adithya, Cochin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleasant Stay
It was worth my money. Nice location. Good complimentary buffet. Overall it was a very pleasant experience.
Response from Shenoy on Apr 11, 2015
Dear Mr.Adithya, GREETINGS!!!!! We are overwhelmed with your review and are pleased to know we lived up to your expectation. We welcome you back again to stay with us next time you are in Bengaluru. Regards, K Nagaprasad Shenoy On behalf of my entire team.

4/10 Poor

JohnM, Hertfordshire UK

Disliked: Property conditions & facilities, room comfort
Simple hotel but fairly basic in a busy area
Looks much better in the photo on the website than in real life. Room was fairly basic but comfortable; bathroom a little too basic. Breakfast quite tasty and plentiful. Just a bit too noisy and slightly scruffy to recommend.There are plenty of other choices

4/10 Poor

kr, rkaluva

Liked: Staff & service
Disliked: Property conditions & facilities
Need to improve the facilities.maintenance
To campare with the rate facilities very poor.morning breakfast ok.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Many small insects in the room
There were many insects in the room. Also in the picture room size looked big but it was bit smaller. But tge food and room service was really good.

2/10 Terrible

subbu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth of money
Location is good, but you get cockroaches and Mosquitos as bonus, fan and a/c are so noisy we requested for a room change they did it but we see cockroaches in that new room. I called reception asking for a mosquito coil no respone

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
great location

4/10 Poor

Jay, Pune

Disliked: Staff & service
Very bad hotel to stay
Booked there after reading review on Expedia, booking was done for executive room but i was allotted a standard room, bed size, during booking was referred as king size but it was separate single bed in the room. Food quality is worst and the room service attendant is way too arrogant. On the top none of the pizza chain delivery e.g. Dominno's, Pizza Hut delivers in this area.
Response from Shenoy on Apr 5, 2014
Dear Mr. Arinjay, I would like to thank you for giving us your valuable feedback on our services during your recent stay at Hotel Bangalore Gate. May I, proffer our most sincere apologies for the reported inconvenience caused to you. I would like to assure you that corrective measures have been taken to address the core issues emanating from your comment. As regards to rooms we had alloted Executive room only & description, photos of the same are available on Expedia. Further If you had any dissatisfaction about our services you should have brought to our notice so corrective measures would have been taken immediately. As regards to pizza chains we are in talks with them to include our area in their delivery zone (but this is their operation policy where we have no say) We do value your patronage and would look forward to welcoming you back at Hotel Bangalore Gate. Warm Regards, Hotel Bangalore Gate TEAM

8/10 Good

Depro, Bangalore

Liked: Cleanliness, staff & service
Nice hotel and quality for the price
Ok the staff were helpful, and the price was right. TV didn't work that well, but overall I was more than satisfied.
Response from Shenoy on Nov 16, 2013
Dear Guest, Thank you your valuable feedback on Hotel Bangalore Gate. We shall continue to make sincere efforts to deliver best services to guests at our hotel. During your stay as TV signals were being converted into digital one there were some issues which are now rectified. Regards, Hotel Bangalore Gate Team

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Ok but not worth the cost
- Room area was smaller to use for two people and for the price paid - Saw Rats roaming amidst the plants kept in front of the reception /lounge area - Whenever we walk in Corridor or enter the Room (we'd used Rooms 123 and 221), the smell was not good - On the first day, we were told in Room service (dial 444) that the complimentary breakfast would be available up to 8, it was already 8.30 and so we hurried. But in the restaurant they told us it was up to 10, 10.30am. - TV Remote was broken and the lid for batteries was missing and was tied with a rubber band (in Room 123) - Leaky hand flush, shaky washbasin taps (in 221) - When we extended the room, I paid the rent upfront but the receipt was not given immediately despite reminding them twice in 2 hours. - Finally, when we checked out in the evening, the morning Receptionist moved out and the other guy who was there said the balance amount was already paid. When I rejected it, they called the morning guy to verify that I was true, it was embarrasing for me in front of my family and others. They could have worked much more professionally. - Wifi was claimed as free to use but we have to call them to know the user id, and give our mobile num to send pwd. We tried several times in our laptops but not once connected with the credentials they gave us - No in house restaurant, insufficient /congested parking at hotel - valet parking was not offered to us. We didnt feel its worth for the cost we paid.

6/10 Okay

Rahul

Disliked: Cleanliness, property conditions & facilities, room comfort
Response from Shenoy on Oct 19, 2013
Dear Mr. Rahul, May I, proffer our most sincere apologies for the reported inconvenience caused to you (seems from the ratings given). We request you to kindly share your email address or contact details for us to further investigate on any inconvenience faced as you have not given any comments. Warm Regards, Hotel Bangalore Gate TEAM

8/10 Good

sajesh

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Shenoy on Oct 5, 2013
Dear Sir, Thank you for your valuable rating on Hotel Bangalore Gate. We shall continue to make sincere efforts to deliver best services to guests at our hotel. Regards, Hotel Bangalore Gate Team

6/10 Okay

Verified traveler

Disliked: Room comfort
Overall experience was O.K
Hotel is not for Business Travelers. In the amount of the money paid for room, Hotel and Services and not upto mark. Buffet Breakfast is not available.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Bangalore gate - A pleasent stay
Hotel is very good. Almost all the staffs are very friendly. Some staffs need to more customer friendly. Services need to more timely.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
pleasant stay
staff were very polite and helpful. Free wi-fi was very useful. service was quick and excellent. They accomodated early check in without any fuss. Augustine, Chennai

8/10 Good

Kunal/Disha, Bom/Del

Liked: Cleanliness, room comfort
Pleasant...
The hotel is nice for the price it comes at, hot water, AC, the Bathroom clean and dry, the beds welcoming... not much to complain about except the limited menu and the food offered... though its fine for a one off dinner... we were hardly in the room for long and as students found the place decently amiable. the staff is non interfering and helpful even at 3am in the morning...

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not value for money
Nd alot of improvement

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very well connected and value for money hotel.

8/10 Good

Dhirendra, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Inexpensive, Economical; Service: Respectful, Courteous; Cleanliness: Pleasant, Delightful; Yes the restaurant is worth a visit.

4/10 Poor

Kal, San Francisco

Disliked: Cleanliness, property conditions & facilities, room comfort
poor budget hotel
Would not stay here again. Its a hotel for the locals, would not recommend it for foreign travellers.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far exceeded my expectations.
This is an excellent hotel and is way better than I expected for the price I paid. The staff were friendly, helpful and welcoming and the room was perfect. The sheets were pristine, the bed comfortable and the facilities in the room were great - kettle, hair dryer, safe, fluffy slippers, the lot! There was hot water every time I wanted it - something of a rarity in Indian hotels in my experience! The hotel was in a great location to reach all the main landmarks in the city, and turning left and left again out of the hotel I found a couple of friendly bars nearby.

8/10 Good

Robyn, Australia

Liked: Cleanliness, staff & service, room comfort
A pleasant stay at the BGH
We were very happy with the hotel. We had a few problems, for example a noisy extraction fan below our rooms was a disturbance, but when we mentioned it to reception, it was dealt with promptly. All in all a pleasant experience, value for money, and we have already booked rooms for our return.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel @ city centre
Hotel Bangalore Gate is a good budget hotel situated at the centre of the Bangalore.

4/10 Poor

Richard, Auckland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Bangalore Gate bad 3 star
The hotel really should be a 2 star. The room is poor and the whole hotel is run down. The reception deliberately mislead us by saying that they had ordered a taxi saying that they would call us when it arrived. We came down early and the taxi had not been ordered. Taxi companies told us 30 min delay, which was annoying since I went to reception in the morning to sort all this out. We ended up getting the hotel taxi at twice the cost (which I think was the idea) because otherwise we were going to miss out flight.

10/10 Excellent

Paul, Busselton, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bangalore Gate - great value
The Bangalore gate has a good feel about it especially in the entrance foyer with the large Ganesha statue. The hotel has a great restaurant attached with a good selection of Indian cuisine. The location is central, but the traffic out side is intense and loud so request a room at the back of the hotel and it is lovely and quiet.

6/10 Okay

s, uk

Liked: Room comfort
convinient
booked for 2 days , tried to cancel the 2nd day but refused, so disappointed, should be flexible about changing staying period,

8/10 Good

Ninad, Pune, India

Liked: Cleanliness, property conditions & facilities
They called me a doctor
That's the biggest reason I'm giving them an overall 4. View from the window was the wall of the adjacent building. Food ordered from the room took half an hour to arrive, but tasted quite decent. In my hurry I had forgotten my toiletries, and was very pleased to find complimentary dental kit as well as a shaving kit. Even the Pride doesn't do that, so kudos to Bangalore Gate! Most of all, I'm grateful for their help in helping me find a doctor. I fell sick and had a fever. I first asked the desk to find me a doctor on Sunday, which they couldn't. I requested again on Monday morning, which they did do. I suppose a budget hotel that I pay about 2K for can't be expected to provide much more. It is unfair to compare this service with that of a five star hotel. So, in its class, I think this is a better hotel to stay at than say, a Ginger.

6/10 Okay

Elad, Israel

Disliked: Room comfort
Value for money
This is for sure NOT the best hotel I've been to. But given the price, it's fair. There's no LAN in the rooms. Only wireless, and it will cost you. No dining room. You get coupons to eat at the nearby restaurant. They'll rip you off for the hotel taxi, and for money exchange - so try to avoid it if you can (like ordering MERO cab).

6/10 Okay

Ron, Gig Harbor WA

Liked: Cleanliness
Reasonable rate for the budget traveler
Very basic hotel, few fringes, in central city. Breakfast was off the menu at the restaurant next door; not the buffet as advertised. But, it was OK. Best part was free internet access; not usually encountered.

8/10 Good

Nancy, Grants Pass, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gentle respite in a busy Bangalore
Hotel Bnagalore Gate has earned its Expedia award. We found the room clean and comfortable and staff very eager to make our stay positive. They quickly knew our travel pattern, offered helpful ideas and always ackbnowledged us as we left for the day and returned. The Room Service breakfast was a welcome respite to the Indian food for American travelors. Also....the business center/computer access was free and welcome also.

6/10 Okay

Anonymous

Liked: Cleanliness, room comfort
Disliked: Staff & service
Ok hotel but unfriendly staff
The rooms were ok. Good for a night or two in Banglore. The website says it is only 12 km from the airport but its actually 40 km. We choose it because it was close and we just needed to get to a hotel quickly since our flight came in late. The men at the front desk weren't very friendly or helpful. The hotel gave us a breakfast coupon for a restaurant right next door, that was a bonus. The food was delicious and the staff there was great. They also had free internet. The room was clean and they have a nice lobby. The room was expensive for what it was.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well recommended
This hotel has clean rooms, is well situated to walk to the city or to the park and areas of interest. Various transport options out the front of hotel [eg. auto]. The resturant has excellent Indian food and is also very popular with the locals. there seemed to be mostly Indian guests at the hotel, including families. A very good feel to the place. We had a lovely stay. Staff very helpful with any requests.

10/10 Excellent

GJ, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, a hidden gem
This hotel was better than I expected, In addition to clean room and great service, the staff was extremely courteous and helpful. I was impressed with the security detail as well since the hotel is located in a very crowded commercial area. The hotel has an excellent restaurant attached to it. Overall, great experience, would recommend to any one who travels to Bangalore.

8/10 Good

Marie Krystyna, Cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value: Place to sleep then move on..
Good location if train to catch early in the morning..

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, reasonably priced.
The hotel was clean, staff were friendly, rooms are not expensive. Recommended.

8/10 Good

Pierre-Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Michael, Deutschland

Liked: Staff & service, room comfort
Ausgezeichneter Service, Durchschnittliche Zimmer
Der Sauberkeitsgrad des Zimmers war gut. Manche Einrichtungsgegenstaende waren alt/beschaedigt. Im Bad hatte sich Schimmel an der Decke gebildet wegen zu schlechter Durchlueftung. Der Service (z.B.: Gepaeckaufbewahrung, Internet, Bereitsstellung einer Dusche nach Check-Out, Auskunft) war ausgezeichnet.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Sehr laut und einfach
Umgebung viel zu laut, Personal macht auch zu beliebiger Uhrzeit viel Lärm auf Fluren, WLAN und Service ok.
Response from Shenoy on Jul 6, 2013
I would like to thank you for giving us your valuable feedback on our services during your recent stay at Hotel Bangalore Gate. May I, proffer our most sincere apologies for the reported inconvenience caused to you. As there was a huge group in the hotel on the day of your stay and most of the rooms on your floor (where you stayed) were occupied by the group, at times it might have been noisy...... We do value your patronage and would look forward to welcoming you back at Hotel Bangalore Gate. Warm Regards, Hotel Bangalore Gate TEAM

8/10 Good

ruth

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
mitten im Gewühl, gutes Preis-Leistungs-Verhältnis
etwas nervig der Kontrollwahn beim Check In
Response from Shenoy on Jul 6, 2013
Dear Ma'am, I would like to thank you for giving us your valuable feedback on our services during your recent stay at Hotel Bangalore Gate. Feedback such as yours is our greatest reward. We have tried to keep the Check In for foreigners simple but government regulations demand certain procedures that involves a few steps. We will re-look at simplifying the process. We do value your patronage and would look forward to welcoming you back at Hotel Bangalore Gate. Warm Regards, Hotel Bangalore Gate TEAM

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Hôtel très moyen
Hôtel bruyant, chambre peu accueillante, salle de bains ancienne, matelas très dure. Petit déjeuné très léger et local. Personnel agréable et très serviable par contre. Prix élevé pour ce type d'hôtel sur Bangalore. Les photos enjolivent la situation réelle. Surtout ne restez pas sur Bangalore !!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
very nice hotel, in city center.

6/10 Okay

Lone, København

Liked: Staff & service
Nice hotel, but breakfast was a scam
Hotel was nice, room clean, staff serviceminded Breakfast was a coupon of 80 rps. to the restaurant next door - only indian breakfast, and not possible to get that much for 80 rps. Would rather have been without it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bangalore gate hotel
Très belle prestation, grande chambre claire, , bureau, salon tv, frigo, set du voyageur(peigne, set couture, brosse à dent etc de voyage)à disposition. Agence de voyage, qui prépare, avec nous notre itinéraire. Petit bémol, le restaurant, ne fait pas parti du même hotel, mais jouxte l'hotel. Pour les fans de shopping, la MG road est éloigné, mais les autos rickshaws, devant l'hotel vous attendent. L'hotel est calme, excellent rapport qualité prix.

6/10 Okay

Anonymous

価格が安いので仕方ないが、部屋には冷蔵庫もないし、朝食は
価格が安いので仕方ないが、部屋には冷蔵庫もないし、朝食は IRP80までのチケットをもらい、隣の一般人向け食堂で、その金額内で 食べることになっているが、総てがベジタリアン・フードなので閉口した。 いいとこ1泊IRP1,500くらいが部屋代としては適当ではないかと思う。

6/10 Okay

Johnny

Je trouve que cet hotel est beaucoup
Je trouve que cet hotel est beaucoup trop cher pour les prestations et le confort. La situation est centrale car près de la gare et station de bus. La propreté était toute relative. A ne pas regarder de trop près. Chambre sans aucun charme et désuette. Ne recommande pas cet hôtel.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
hotel ancien mais confortable
hotel ancien mais confortable et propre