Ratings based on 87 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified traveler from Canada
UnprofessionalPosted Jul 3, 2015
Pros: Location and ambiance
Cons: The professionalism that is lacking in the staff
Staff are very unprofessional; very disappointing that the star hotel that I used to know and admire when I was growing up has come to this.
for Familiesby LIsa from UK
Great stay - excellent customer service!Posted Apr 18, 2015 on Hotels
We had an excellent 2 night stay at the ITC Windsor. It has a lovely unique style (replica Edwardian colonial) with huge lobby and glass conservatory at the back. The hotel is everything you would expect from a 5 star hotel (3 restaurants, pool, gym, large plush rooms, Irish bar). Its possibly not as lavish as some luxury hotels in Bangalore - its grounds are small, its right by a main road and is possibly more geared up to business travellers than families (irons, large desks to work on in rooms etc.) However what made this hotel stand out after a 2 week holiday in similar hotels in India was its outstanding customer service - nothing was too much trouble and the professional and knowledgeable staff were friendly and attentive without being obtrusive. As some examples - faced with a bit of a wait for their freshly cooked pasta to their delight our children were given free snacks from the buffet, not only did the waiter explain and recommend dishes on the menu the chef came to every table to ensure the diners had enjoyed the meal, we asked for an extra bed and it arrived within minutes. Would definitely stay here again if visiting Bangalore.
by A verified traveler
Convenient location to access airport.Posted Feb 2, 2015
Pros: Nice looking buildings in old English architecture.
Cons: Add shops and improve surface condition on carpeted areas in hallways (uneven surfaces that may you trip)
Location: No shops or restaurant nearby.
Some hiccups during my stay included a misunderstanding with security guards at the entrance of the hotel when they asked me to disembark from my taxi out on the street. Had problem with hot water which required some plumbing work. Hotel is not close to shopping district and hotels doesn't offer shops on the premises with exception of a small shop with little variety.
for Couplesby HEMANTH
Posted Jan 27, 2015 on Hotels
for Everyoneby A verified traveler
my favorite hotel in Bangalore.Posted Jan 26, 2015
2nd stay in as many trips over last 4 years. Hotel continues to please.
for Couplesby Charles
Posted Jan 21, 2015 on Hotels
for Business Travelersby Sameer
Posted Jan 12, 2015 on Hotels
for Everyoneby A verified traveler
Excellent heritage hotel, helpful staffPosted Jan 6, 2015
Beautiful heritage hotel. Friendly and helpful staff. Will definitely go back
for Everyoneby A verified traveler from Denver
Beautiful building with helpful staffPosted Dec 2, 2014
Pros: The bathrooms in the rooms were incredible and the breakfast buffet was out of this world. Fresh squeezed orange juice and a juice bar were highlights
Cons: Transportation options from the hotel are pricey. A one-way trip to the Taj West End, which is very close, was around $20. Outside cabs better.
We had heard great things about the ITC Windsor and, after staying at several 5 star hotels in India, found it to be a superior hotel. The inside and outside of the building are breathtaking, the rooms are spacious, clean, and well decorated, and the bathrooms have both a tub and shower separately. Both are marble. The staff recognized us after having stayed there for only a day or two and asked about what we did during the day. My girlfriend got sick and the staff voluntarily provided us with medicine and water to fight her cold. The grounds are a bit smaller than I would have expected, but they are very well done. The breakfast buffet is the best I have ever had and there is an assortment of great food available at the hotel restaurants for very un-hotel like prices.
for Business Travelersby Rohit
Posted Dec 2, 2014 on Hotels