BBQ/picnic area

Reviews of Iris Hotel

4 out of 5
Iris Hotel
70 Brigade Road, Bengaluru, Karnataka

Reviews

8.0

Very Good

Rating 10 - Excellent. 41 out of 147 reviews" "
Rating 8 - Good. 75 out of 147 reviews" "
Rating 6 - Okay. 18 out of 147 reviews" "
Rating 4 - Poor. 6 out of 147 reviews" "
Rating 2 - Terrible. 7 out of 147 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

VIVEKANANDAN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the stay in Iris, friendly staffs, very cleanliness, in center of the city and like to visit again and recommend to my friends.
Stayed 3 nights in Jan 2024

10/10 Excellent

Tenzin

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Kamlesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service.
I really appreciated the service given to me. They were able to help with every question or request I had. I would return to this hotel no problem.
Stayed 4 nights in Sep 2023

8/10 Good

Ann T

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean and well designed hotel, comfortable beds and fine bathroom. Sad that the swimming pool is not now functional with reconstruction on the roof. Will need to figure out how to get pigeons from landing on the pool deck when the pool is functional.
Stayed 3 nights in Feb 2023

8/10 Good

MANMOHAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Muntadher

Stayed 3 nights in Feb 2022
Response from Santhosh - Hotel Operations Manager on Oct 1, 2022
Dear Muntadher, Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, staff were very prompt and service was good.
Stayed 3 nights in Nov 2021
Response from Santhosh - Hotel Operations Manager on Oct 1, 2022
Dear Guest, We thank you for choosing to stay at IRIS The Business Hotel and Spa!Thank you for taking your time to write a review. looking forward to see you soon.

8/10 Good

Dorjee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Santhosh - Front Office Manager on Mar 5, 2020
Dear Guest, Thank you for sharing your review. I am delighted to know that you had a wonderful stay with us and enjoyed our hotel and our facilities. Your kind words of appreciation on our services are a source of encouragement to our entire team. Such feedback keeps all of us motivated and focused on creating magical memories for our guests. We really hope to have you stay with us again during your next visit. Warm regards, Santhosh - Front Office Manager

4/10 Poor

RAVINDRA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very unfriendly staff in Kitchen. Friendly reception and concierge.
Stayed 3 nights in Jan 2020
Response from Santhosh - Front Office Manager on Jan 27, 2020
Dear Ravindra, Thank you for sharing your review. I am delighted to know that you had a wonderful stay with us. I have Noted your concern about the Kitchen Staff and same has been briefed to Chef. Such feedback keeps all of us focused on correcting our errors, to creating magical memories for our guests. We really hope to have you stay with us during your next visit. Warm regards, Santhosh - Front Office Manager

10/10 Excellent

soumitra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
have stayed here before and everything was fine
Stayed 2 nights in Jan 2020
Response from Santhosh - Front Office Manager on Jan 14, 2020
Dear Soumitra, Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Center of the city walking distance to popular places.
Stayed 2 nights in Dec 2019
Response from Santhosh - Front Office Manager on Jan 8, 2020
Dear Guest, We thank you for Choosing IRIS The Business Hotel and Spa for your recent stay. Thank you for taking time and writing your review. we looking forward to seeing you soon.

8/10 Good

TG PANIKER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Santhosh - Front Office Manager on Dec 24, 2019
Dear Paniker, Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. The swimming pool is on 5th storey & basically inaccessible.
Stayed 4 nights in Dec 2019
Response from Santhosh - Front Office Manager on Dec 9, 2019
Dear Guest, We thank you for choosing to stay at IRIS The Business Hotel and Spa. Thank you for taking your time to write a review. looking forward to see you soon.

8/10 Good

Sudhanshu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Santhosh - Front Office Manager on Dec 7, 2019
Dear Sudhanshu, We thank you for Choosing IRIS The Business Hotel and Spa for your recent stay. Thank you for taking time and writing your review. we looking forward to seeing you soon.

2/10 Terrible

Gang

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst trip experience!!!
Very bad experience! the worst!!! We book this hotel and paid 2 night, but our flight was canceled and we can not arrive in the first night, in the second night of our arrive, the reception told us our room is not available, we arrive there 11pm in the night, very late, but the hotel told us our room is not possible!!! I think the hotel selled our room to other people, as they think we maybe not come to this hotel, they are not trusty, and not honest! We are angry, and after call and balabala, they give us a room at last, the last room, but not the type we booked, poor room not good!
Stayed 2 nights in Nov 2019
Response from Santhosh - Front Office Manager on Dec 1, 2019
Dear Mr. Gang. We thank you for writing the review. with response to your feedback, as per the Booking and No show policy we have confirmed your reservation and kept available till next day evening 20:00hrs. as we didn't get any communication from your end we have released the reservation. as per your message you have mentioned your flight got cancelled if same thing would have informed us we will be happy to hold and give the room. in this case there is communication error from your end as well. and as you came we have arranged and given your room. Hope you will understand the problem

8/10 Good

ValentinVoronin, Bali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They nice ... good food ... staff all fine ... next time we come back...
Stayed 3 nights in Nov 2019
Response from Trish on Nov 27, 2019
Dear Guest Thanks for a wonderful review

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Extremely well located. Everything is at your doorstep. Great pricing too.
Stayed 3 nights in Nov 2019
Response from Trish on Nov 27, 2019
Dear Guest Thanks for a lovely review and look forward to seeing you soon at Iris. Regards General Manager

8/10 Good

Stephen

Stayed 3 nights in Nov 2019

8/10 Good

Kamal Kishor

Stayed 1 night in Nov 2019

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Hotel staff were super attentive. Service was excellent.
Stayed 7 nights in Sep 2019
Response from Santhosh - Front Office Manager on Sep 22, 2019
Dear Guest, Thank you for sharing your review. I am delighted to know that you had a wonderful stay with us and enjoyed our hotel and our facilities. Your kind words of appreciation on our services are a source of encouragement to our entire team. Such feedback keeps all of us motivated and focused on creating magical memories for our guests. We really hope to have you stay with us again during your next visit. Warm regards, Santhosh - Front Office Manager

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Position central.easy access to shopping centers.breakfast ok.staff pleasing
Stayed 8 nights in Apr 2019
Response from Santhosh - Front Office Manager on Sep 22, 2019
Dear Guest, Thank you for sharing your review. I am delighted to know that you had a wonderful stay with us and enjoyed our hotel and our facilities. Your kind words of appreciation on our services are a source of encouragement to our entire team. Such feedback keeps all of us motivated and focused on creating magical memories for our guests. We really hope to have you stay with us during your next visit. Warm regards, Santhosh - Front Office Manager

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2019
Response from Santhosh - Front Office Manager on Sep 22, 2019
Dear Guest, Thank you for sharing your review. I am delighted to know that you had a wonderful stay with us and enjoyed our hotel and our facilities. Your kind appreciation on our services are a source of encouragement to our entire team. Such feedback keeps all of us motivated and focused on creating magical memories for our guests. We really hope to have you stay with us during your next visit. Warm regards, Santhosh - Front Office Manager

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, staff attentive and helpful, good quality restaurant with lots of food choices. Reasonable rate for hotel car to the airport.
Stayed 2 nights in Feb 2019
Response from Front Office Manager on Mar 5, 2019
Dear Guest, Thank you for sharing your review. I am delighted to know that you had a wonderful stay with us and enjoyed our hotel and our facilities. Your kind words of appreciation on our services are a source of encouragement to our entire team. Such feedback keeps all of us motivated and focused on creating magical memories for our guests. We really hope to have you stay with us for a longer period during your next visit. Warm regards, Santhosh Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Front Office Manager on Mar 5, 2019
Dear Guest, Thank you for sharing your review. I am delighted to know that you had a wonderful stay with us and enjoyed our hotel and our facilities. We really hope to have you stay with us for a longer period during your next visit. Warm regards, Santhosh Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel Could be improved
The staff were very friendly and helpful . The front desk staff were the best always willing to help. Mark stood out above all. I would recommend a welcome drink for all your guests. The English breakfast could be improved. Overall we enjoyed our stay
Stayed 13 nights in Jan 2019
Response from Front Office Manager on Mar 5, 2019
Dear Guest, Thank you for sharing your review. I am delighted to know that you had a wonderful stay with us and enjoyed our hotel and our facilities. Your kind words of appreciation on our services are a source of encouragement to our entire team. Such feedback keeps all of us motivated and focused on creating magical memories for our guests. I am also delighted to know that you were impressed by our Front desk services by Mark. We really hope to have you stay with us for a longer period during your next visit. Warm regards, Santhosh Front Office Manager

8/10 Good

Manish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Front Office Manager on Mar 5, 2019
Dear Guest, Thank you for sharing your review. I am delighted to know that you had a wonderful stay with us and enjoyed our hotel and our facilities. Your kind words of appreciation on our services are a source of encouragement to our entire team. Such feedback keeps all of us motivated and focused on creating magical memories for our guests. We really hope to have you stay with us for a longer period during your next visit. Warm regards, Santhosh Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel, centrally locatede
The hotel is very centrally located - walking distance to shopping and a short drive to parks and attractions. The room was modern and clean with a nice and clean bathroom. Breakfast (included) was good and varied. Other meals at the restaurant were a little pricey. WiFi was okay and we did not try the pool. The only problem we had was with the "aloofness" of the staff, compared to the extreme warmness we encountered in other hotels in India. Also - we arrived early in the morning and asked to check in early. They said okay, and after an hour wait let us into an available room, never mentioning any charge. Only at check out time did they mention an extra charge, which came as a surprise. Other than that, we enjoyed our stay there.
Stayed 2 nights in Jan 2019
Response from Front Office Manager on Mar 5, 2019
Dear Guest, Thank you for sharing your review. I am delighted to know that you had a wonderful stay with us and enjoyed our hotel and our facilities. we are Noted your concern about early check in charges, I sincerely apologize for the mis communication from my team. I have taken corrective measures to ensure this kind of situation will not repeat. We really hope to have you stay with us for a longer period during your next visit. Warm regards, Santhosh Front Office Manager

8/10 Good

Fred

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, and a great place to stay.... if there wasn't a night club right next to it, and the hotel has horrible sound deadening. They start blasting music from 6:30am in the morning to 1am at night. Awesome.
Stayed 1 night in Feb 2019

10/10 Excellent

Carlos Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for it!
The crew is amazing. Very polite and professional. It's all good in general. For sure, next time in Bangalore, Iris will be my place. Thank you!!!
Stayed 5 nights in Jan 2019
Response from Front Office Manager on Mar 5, 2019
Dear Guest, Thank you for sharing your review. I am delighted to know that you had a wonderful stay with us and enjoyed our hotel and our facilities. Your kind words of appreciation on our services are a source of encouragement to our entire team. Such feedback keeps all of us motivated and focused on creating magical memories for our guests. We really hope to have you stay with us for a longer period during your next visit. Warm regards, Santhosh Front Office Manager

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 3 nights in Jan 2019
Response from Front Office Manager on Mar 5, 2019
Dear Guest, Thank you for sharing your review. I am delighted to know that you had a wonderful stay with us and enjoyed our hotel and our facilities. Your kind words of appreciation on our services are a source of encouragement to our entire team. Such feedback keeps all of us motivated and focused on creating magical memories for our guests. We really hope to have you stay with us for a longer period during your next visit. Warm regards, Santhosh Front Office Manager

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and good value but watch the extras
Price is very good but there are lots of extras - most TV channels are extra, coffee with my breakfast extra......All added up to Rs196 - not sure it is worth annoying the guests to collect such trivial amounts
Stayed 2 nights in Jan 2019
Response from Front Office Manager on Mar 5, 2019
Dear Guest, Thank you for sharing your review. Warm regards, Santhosh Front Office Manager

10/10 Excellent

Lucia, Antwerp, be

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location, rooftop pool, friendly staff. Good food, healthy breakfast. Clean rooms. WiFi works well.
Stayed 27 nights in Dec 2018
Response from Front Office Manager on Mar 5, 2019
Dear Guest, Thank you for sharing your review. I am delighted to know that you had a wonderful stay with us and enjoyed our hotel and our facilities. Your kind words of appreciation on our services are a source of encouragement to our entire team. Such feedback keeps all of us motivated and focused on creating magical memories for our guests. We really hope to have you stay with us for a longer period during your next visit. Warm regards, Santhosh Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and rooms are kept very clean and breakfast was so good.
Stayed 2 nights in Jan 2019
Response from Front Office Manager on Mar 5, 2019
Dear Guest, Thank you for sharing your review. I am delighted to know that you had a wonderful stay with us and enjoyed our hotel and our facilities. Your kind words of appreciation on our services are a source of encouragement to our entire team. Such feedback keeps all of us motivated and focused on creating magical memories for our guests. We really hope to have you stay with us for a longer period during your next visit. Warm regards, Santhosh Front Office Manager

8/10 Good

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Bolar Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Good value for money.
I am a regular at this hotel. It has an excellent location and its good value for money.
Stayed 1 night in Nov 2018

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Recommended, but
Very nice room. Very nice cleaning. Dining at hotel very good. Breakfast very good but excellent omelettes and other types of egg dishes. Negative: lights in elevator and corridors very little. Would not like to be one woman alone in the elevator. Two many “chiefs” in the restaurant doping nothing bu how are you. The “Indians” Worning Very hare and are Very friendly and service minded WiFi to be improved. Hop on hop off experience
Stayed 6 nights in Sep 2018

8/10 Good

fahd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoy staying in iris hotel
Nice to be near garoda mall and MG road
Stayed 9 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Best located hotel, but needs better management
Hotel claims so many things and offers little. Irregular hot water, Poor Internet Connectivity, Spa opens till 6 PM but all placards claim up to 8 PM, Pool open till 7 PM only & no attendant at the pool, not even for Towels. It is located at such a prime location but due to non seriousness of management small issues are spoiling the reputation of hotel.
Stayed 5 nights in Aug 2018

10/10 Excellent

Jayant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Front Office Manager on Aug 13, 2018
Dear Guest Thank You very much for choosing to stay at Iris hotel and Spa Bangalore and taking time to share your experiences. It was our pleasure to have you stay with us and happy to hear that you had a comfortable stay and enjoyed our hospitality & delicacy. I have shared your appreciation with the team for their personalized customer service as comments like yours are our ultimate reward. Regards, Santhosh Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort of bed could improve. Another words, bed is not comfortable enough!
Stayed 1 night in Jun 2018
Response from Front Office Manager on Jul 2, 2018
Dear Guest, Thank you for your valuable feedback, we have noted your concern. It was a pleasure to have you stay with us and we look forward to welcome you back soon. Regards, Santhosh G Front Office Manager

8/10 Good

SUJHAL, MUMBAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD HOTEL
NICE HOTEL FOR STAYING,CLOSE PROXIMITY TO THE METRO,GOOD FOR SHOPPING AND LOTS OF EATING JOINTS.
Stayed 2 nights in Jun 2018
Response from FOM on Jun 26, 2018
Dear Mr. Sujhal, Thank you for your valuable feedback, It was a pleasure to have you stay with us and we look forward to welcome you back soon. Regards, Santhosh G Front Office Manager

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nayaz on Apr 28, 2018
Dear Mr. Bobby, Thankyou for your valuable feedback, It was a pleasure to have you stay with us and we look forward to welcome you back soon.

8/10 Good

Rajen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, people,
Stayed 2 nights in Mar 2018
Response from Nayaz on Apr 26, 2018
Dear Mr. Rajen, Thankyou for your valuable feedback, It was a pleasure to have you stay with us and we look forward to welcome you back soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable safe and close to shopping area
Very comfortable clean safe and plush environment.goid pleasing staff and the restaurant food was ask good.
Stayed 2 nights in Mar 2018
Response from Nayaz on Apr 25, 2018
Dear Guest Thankyou for your valuable feedback, It was a pleasure to have you stay with us and we look forward to welcome you back soon, and also request you to write us on Tripadvisor.

10/10 Excellent

GIRISH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A PLEASENT STAY IN IRIS
It was a good experience staying at IRIS hotel. The staff was very polite , efficient n courteous.For a bussiness hotel , it provides all types of comfort. The Breakfast was a good spread n tasty. Overall a good experience. Its value for money in a metro like Bangalore in terms of services, location n food.
Stayed 1 night in Mar 2018
Response from Nayaz on Apr 25, 2018
Dear Mr. Girish Thankyou for your valuable feedback, It was a pleasure to have you stay with us and we look forward to welcome you back soon. and also request you to write us on Tripadvisor.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A total find - good value business hotel wi
I've stayed in many hotels in India but due to late planing for the trip many ignore my usual haunts we're full which meant I had to try some new ones... including this. What a find!! It had everything I expect from a business hotel (although the wifi-code system is a little strange these days) It was clean and well presented. The staff were friendly and helpful. The breakfast had everything you need and would expect. And the location is ace!! Only slight drawback was my room was very close to the road and the traffic was loud (for me) but next time I know to ask for a room away from the road. And that is the only thing I would change. I will definetly stay again - no way I'm going back to paying 3 times as much for the same thing at a big chain hotel!!
Response from Nayaz on Apr 25, 2018
Dear Michelle Thankyou for your valuable feedback, It was a pleasure to have you stay with us and we look forward to welcome you back soon. and also request you to write us on Tripadvisor.

8/10 Good

Yogendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing
Stayed 1 night in Feb 2018

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, centrally located
We really enjoyed our stay at this hotel. The location was ideal being very central and good for shopping,eating and sightseeing. The hotel was scrupulously clean, the room was spacious and the bed was very comfortable. All staff were very helpful and friendly and the breakfast is plentiful and there is a good variety of continental and Indian food. Buffet breakfast. Omelettes and masala dosa are cooked to order and are very good indeed. We have been travelling in India for 4 months and this is the best hotel we have stayed in. Our thanks to all the staff and particularly Mr. Nayaz and Mr. Trishul for ensuring we enjoyed our trip to Bangalore. We also used the spa service and were very happy with the treatments and the courtesy of the staff. Would definitely recommend.
Stayed 10 nights in Jan 2018

8/10 Good

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place for couples, family and business purpose in the heart of the shipping area.
Stayed 1 night in Jan 2018