Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
2.3 out of 5
71% of guests recommend
2.7 Room cleanliness
2.3 Service & staff
2.9 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by ambreshfrom bangalore

Dont go on the name "palace!!!"

Posted Apr 13, 2014
Checked out of the hotel in 2 hrs of check in, looking at the pathetic condition of the room and service is bad.
3 out of 5
Recommended
by A verified traveler

Decent place

Posted Dec 3, 2013 on Hotels.com
Location is alright if you want to stay at a heritage hotel. Hotel looks a little run down and could need some maintenance. Front desk staff also need better training, but they were very accommodating for early checking and late checkout at 7PM.
3 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Nov 30, 2013
2 out of 5
Recommended
for Couples
by A verified travelerfrom Bangalore

Posted Aug 6, 2013 on Hotels.com
Just name says as Palace, its like an govt's old guest house and the rooms are built outside the palace, so accommadation would not be inside the palace.
3 out of 5
Recommended
by A verified travelerfrom Deutschland

Preis-Leistungsverhältnis stimmt nicht

Posted Mar 20, 2012 on Hotels.com
Die Bilder im Internet sollten dringend überarbeitet werden. Vor allem sollten Bilder der Zimmer eingestellt werden, die durch dieses Portal hier vermietet werden. Ich reise sehr oft nach Indien und kenne "Herritage Hotels", hier war ich enttäuscht. Der "Frühstücksraum" ließ sehr zu wünschen übrig. Die Möbel hatten Sperrmüllcharakter und waren wild zusammengewürfelt. Der Pool war weit entfernt von sauber. Generell sind die Gärten sehr ungepflegt. Die Bar ist sehr ansprechend. Dort kann man in aller Gemütlichkeit einen Drink und Snack zu sich nehmen und verweilen. Die Zimmer sind sauber. Das Personal ist sehr hilfsbereit. Mit dem Taxi ist man schnell in der Innenstadt. Auch die wichtigsten Sehenswürdigkeiten liegen ganz in der Nähe.
2 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Mar 7, 2012 on Hotels.com
2 out of 5
by A verified travelerfrom Gloucestershire

Terrible service

Posted Aug 17, 2011
Although this is an oasis in the middle of bustling Bangalore, it is a bit tired and slightly shabby. We were given the Peacock suite for the family room we booked, but only after they tried to charge us for two rooms. The suite was large and very comfortable, but the service was terrible. We had to ask several times to get anything, extra towels, extra cups and glasses. The restaurant was overpriced and slow. We didn't receive our alarm call, and the early morning tea we received seem to have cat hair floating in it!