Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 22, 2015 on Hotels
3 out of 5
Recommended
for Couples
by A verified traveler

Great potential

Posted Mar 11, 2015 on Hotels
Great potential, but it looks like this place is let down by poor local management. Rooms were dusty and looked dated (there are holes in the bathroom - clearly for soap holders which have been removed, but the holes not covered). We once had a manager speaking loudly and eating breakfast alongside guests - which is unheard of in 4 or 5 star hotels. I have stayed in many Citadel properties around the world and clearly this is the worst.
Comment from Hotel Management
Jun 6, 2015
Dear Guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We will definitely look into the feedback which you have provided . We look forward to welcome you again with us . Regards Vignesh Mani , Assistant General Manager
Comment from Hotel Management
Jun 6, 2015 by Vignesh, Hotel Management
Dear Guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We will definitely look into the feedback which you have provided . We look forward to welcome you again with us . Regards Vignesh Mani , Assistant General Manager
4 out of 5
Recommended
for Business Travelers
by abdullah from عمان

الراحة

Posted Mar 9, 2015 on Hotels
هادئ نظيف احترام
Comment from Hotel Management
Jun 6, 2015
Dear Guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We will definitely look into the feedback which you have provided . We look forward to welcome you again with us . Regards Vignesh Mani , Assistant General Manager
Comment from Hotel Management
Jun 6, 2015 by Vignesh, Hotel Management
Dear Guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We will definitely look into the feedback which you have provided . We look forward to welcome you again with us . Regards Vignesh Mani , Assistant General Manager
4 out of 5
Recommended
for Business Travelers
by Rajnish from Noida

Nice peaceful location

Posted Feb 2, 2015 on Hotels
Nice comfortable stay, Nice peaceful location and very comfortable rooms
Comment from Hotel Management
Jun 6, 2015 by Vignesh, Hotel Management
Dear Rajnish, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We will definitely look into the feedback which you have provided . We look forward to welcome you again with us . Regards Vignesh Mani , Assistant General Manager
3 out of 5
by A verified traveler from New Zealand

Good location

Posted Jan 31, 2015
Pros: Location
Cons: Cleaning and better staff training
Location: A short rickshaw ride to MG road and Commercial St. Strongly recommend a visit to Sunny's restaurant (5 mins taxi ride)
Great location and rooms were large. The rooms would benefit form a through clean - the windows and blinds were very dirty and a limited number of towels were supplied (no hand towels and only 2 bath towels for 3 guests). Staff were helpful but poorly organised (e.g., our driver had been waiting for half an hour in the basement car park and they hadn't told us). Even though they had a travel desk they weren't able to book train tickets for us. The hotel driver is expensive - cheaper to book through Skyway International
Comment from Hotel Management
Apr 4, 2015 by Vignesh, Hotel Management
Dear Guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We will definitely look into the feedback which you have provided . We look forward to welcome you again with us . Regards Vignesh Mani , Assistant General Manager
2 out of 5
Recommended
for Business Travelers
by Prabhakaran from Aurangabad

No Value for Money

Posted Jan 19, 2015 on Hotels
I stayed there on Business trip
Comment from Hotel Management
Jun 6, 2015 by Vignesh, Hotel Management
Dear Guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We will definitely look into the feedback which you have provided . We look forward to welcome you again with us . Regards Vignesh Mani , Assistant General Manager
Comment from Hotel Management
Jun 6, 2015 by Vignesh, Hotel Management
Dear Guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We will definitely look into the feedback which you have provided . We look forward to welcome you again with us . Regards Vignesh Mani , Assistant General Manager
5 out of 5
Recommended
for Couples
by Steven from Milpitas, CA

My stay at Citadines, Bangalore.

Posted Jan 13, 2015 on Hotels
Only breakfast is served in the hotel's restaurant. You're on your own to find food which is not easily found in the neighborhood. It's on a busy street but no taxis will stop, only auto-rickshaw and you have to negotiate a fee. Be aware that if you book a hotel taxi they will charge 20% tax. Pool is nice but small and in same area as restaurant. Hotel has a spacious library to relax in, self-service laundry that is free and a fully equipped gym in a small room on the roof. Very reasonable off-season rates.
Comment from Hotel Management
Jun 6, 2015 by Vignesh, Hotel Management
Dear Guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We look forward to welcome you again with us . Regards Vignesh Mani , Assistant General Manager
5 out of 5
Recommended
for Business Travelers
by MANOMAY from delhi

Excellent place to stay

Posted Dec 17, 2014 on Hotels
Hotel was very comfortable & price range was very good . I love the location as it was very convenient to reach airport & city centre . Hotel staff was very friendly & food was just amazing . Must visit hotel & hotel.com always offer good deal .
Comment from Hotel Management
Jun 6, 2015 by Vignesh, Hotel Management
Dear Guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We will definitely look into the feedback which you have provided . We look forward to welcome you again with us . Regards Vignesh Mani , Assistant General Manager
4 out of 5
Recommended
for Business Travelers
by RAJEEV from GURGAON

Stay at Citadines Bangalore

Posted Dec 8, 2014 on Hotels
Having stayed in Somerset and Citadine Properties in Thailand ,China and Japan , this was not as good but quite a change from the regular hotels. The staff and service was great and the neighbourhood has excellent places to eat. Overall would highly recommend the place to stay on business or leisure.
Comment from Hotel Management
Jun 6, 2015 by Vignesh, Hotel Management
Dear Guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We will definitely look into the feedback which you have provided . We look forward to welcome you again with us . Regards Vignesh Mani , Assistant General Manager
3 out of 5
Recommended
for Business Travelers
by Ashwin

Posted Dec 5, 2014 on Hotels
Comment from Hotel Management
Jun 6, 2015 by Vignesh, Hotel Management
Dear Guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We will definitely look into the feedback which you have provided . We look forward to welcome you again with us . Regards Vignesh Mani , Assistant General Manager