Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2014
Very clean, professional staff, fresh continental breakfast, great value.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice atmosphere.

Posted Jul 16, 2014
Pros: atmosphere, breakfast, and location to the lake.
Cons: the cleaning of the facility and the rooms while having an extended stay.
Location: the location was fine. need more dining options. and the beach was great!!
the two original employees that were on duty when we checked in were very nice. pool area was very pleasing to the eye the paintings were awesome but no ventilation. unfortunately it took 5 days to get the hot tub working so we could only use it on our last night. plus no clean pool towels all were dirty so when I went to the desk the person was in the back looking at a computer and had to get up to get us some. employees cleaning the rooms should be trained better. had to ask for it to be vacuumed !! mirror was left dirty. I am not sure why but they were not changing the bedding and I had to ask for it to be changed. They were only just making the beds!! I was in the room on the third day and saw it so I corrected them. and NO I didn't have the do not change sign out. the hallway was never vacuumed the whole week we were there! I know this because the same fruit loop cereal was there the whole time we were there so I am not sure how longer before that..
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to casino

Posted Jul 4, 2014
Location: Casino and New Buffalo.
Nice place that is just being remodeled. We got a remodeled room. Breakfast is only continental with waffles. No eggs or meat, but ok.
5 out of 5
Recommended
for Everyone
by A verified traveler from mount Morris, Mi

Very nice and clean facility,

Posted Jun 27, 2014
Pros: The interior was very nice
Cons: Directions
Quick stay but very comfortable and enjoyable. The new bed was very nice
1 out of 5
by JC from IL,.

Terrible!!!!!!!!!!!!!!!!!!!!!!

Posted Jun 9, 2014
Pros: Large indoor pool and hot tub.
Cons: The one side of the hotel is having a rehab.They should have closed off the entire hotel.
Location: WE know the area well and is great for just about everything you want to do.
The best experience my wife and I had was checking in and out.
1 out of 5
by A verified traveler

pool not working

Posted May 26, 2014
disappointed that pool & hot tub not working. under construction also
3 out of 5
Recommended
for Everyone
by carolann

Posted Apr 17, 2014
Clean friendly the breakfast was a little lacking
4 out of 5
Recommended
for Everyone
by Mark from Elmhurst

Great value

Posted Apr 3, 2014
Pros: Quiet, great complimentary breakfast, close to the casino and a great indoor pool.
Cons: Rear view from the hotel has an unsightly view of some garbage on the adjoining property.
Location: Great restaurants (Jimmy's as well as Skip's), and you can't beat how close the hotel is to the Four Winds casino.
If you're looking for a clean and reasonably priced hotel for a fraction of what the casino charges, this is the place to go.
2 out of 5
by Patti from Frankfort, IL

Close to Four Winds Casino

Posted Feb 18, 2014
Pros: Close to Four Winds Casino
Cons: I think they could upgrade the breakfast a bit and not water down the juice. Need to include some choices for those who cannot have all that sugar.
Location: Four Winds Casino
The pool area had the hot tub roped off for what looks like repair. The TV reception was atrocious and they only had a few select free stations. Had ABC but appears you had to buy NBC or CBS and some other channels. Breakfast the next morning was very disappointing. A couple of packaged buns. A few boxes of cereal. Juice was definitely watered down (if you left it sit for a couple of minutes you could actually see the water on the bottom and juice on top!), toast and Belgian waffle maker. I ended up going across the street to the McDonalds and getting something a bit better for my family.
3 out of 5
by A verified traveler

Hot tub closed. Breakfast was a joke.

Posted Feb 18, 2014
Below expectations which were not unrealistic. That's it.