Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Indy

Fine hotel for overnighting in area

Posted Jun 30, 2014
Pros: The location is accessible and has ample parking. Very nice having the super Meijer's store across the street. Staff was pleasant to work with.
Cons: Unfortunately I believe not much can be done without another major overhaul, which I doubt will be coming for a number of years.
Location: St. Joe is 10 minutes away, where you can find plentiful tourist shopping, bistro's and restaurants. There are 3 major beaches in town.
We have stayed at this property for a number of years. The staff and facility have always been very good. They did a major renovation last fall, and the rooms look even better. However, if you are staying more than a night or two, or traveling with a fair amount of luggage, you may find the rooms a tight fit. The wardrobe is small, and has been moved to the outside wall, which is an inconvenience. The lighting was only fair for reading. There was not a comfortable chair in the room. On the plus side, every room now has a refrigerator and microwave, and the beds are comfortable. The TV appears to be about the same size as before (average). The redecorated breakfast area is smaller after the change. Seating is less comfortable and has a raised eating counter with bar height stools for about half of the total seating. Food was the same as before (good selection). The area was very clean and food was replenished frequently. The location is a major plus, with lots to do in St. Joe and New Buffalo not far away.
Comment from Hotel Management
Jul 8, 2014 by Elijah, Hotel Management
Hello Bill. Thank you for taking the time to send us some feedback on your recent stay. Were so happy that you are a repeat guest and had good service while staying with us. Thank you for the feedback regarding our recent renovation. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice.

Posted Jun 17, 2014
Location: Not far from the wineries.
Very pleased with this hotel. Will stay there again.
Comment from Hotel Management
Jul 8, 2014 by Elijah, Hotel Management
Thank you very much for the five star review. We are so pleased that you enjoyed your stay. We look forward to your next visit.
3 out of 5
Recommended
for Everyone
by Achim from Hannover, GErmany

Through the Interstate the room was very noisy

Posted Apr 17, 2014
Pros: I like the Hampton Inn because there I have good internet acess
Cons: the insulation of the windows must be improved to the Interstate
otherwise okay. I like the connection to the internet
Comment from Hotel Management
Apr 21, 2014 by Elijah, Hotel Management
Thank you for the review Achim. We look forward to serving you again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 19, 2014 on Hotels.com
Comment from Hotel Management
Jun 21, 2014 by Elijah, Hotel Management
Thank you for the review. We look forward to your next visit.
5 out of 5
Recommended
by A verified traveler

Posted Jan 29, 2014 on Hotels.com
Comment from Hotel Management
Jun 21, 2014 by Elijah, Hotel Management
Thank you for the five star review!
4 out of 5
Recommended
by A verified traveler

Posted Jan 28, 2014 on Hotels.com
Comment from Hotel Management
Jun 21, 2014 by Elijah, Hotel Management
Thank you for the review, we look forward to serving you again soon.
3 out of 5
Recommended
for Business Travelers
by Lisa from Michigan

Posted Dec 3, 2013 on Hotels.com
Poor service at the front desk. First room had no television service. Asked for a different room, clerk seemed very inconvienced by this request. Second room had no service to HD channels that were listed on the channel guide
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2013
Comment from Hotel Management
Jun 7, 2014
Thank you for taking the time to respond about your recent vist with us. Your feedback is greatly appreciated.
Comment from Hotel Management
Dec 3, 2013
Thank you for taking the time to respond about your recent vist with us. Your feedback is greatly appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2013
Comment from Hotel Management
Jun 7, 2014
Thank you for your respone about your recent vist. your feedback is greatly appreciated.
Comment from Hotel Management
Dec 3, 2013
Thank you for your respone about your recent vist. your feedback is greatly appreciated.
3 out of 5
Recommended
by Golsa from Indiana

It's right at the high way: Loud

Posted Oct 29, 2013 on Hotels.com
The hotel is pretty nice. The only problem is that it's located right at the high way exit so it was loud. I had hard time sleeping.
Comment from Hotel Management
Feb 8, 2014 by Lashonda, Hotel Management
Thank you for taking the time to respond about your recent visit , customer feedback is greatly appreciated. we will be looking into the issue you discussed.