I cannot believe the room I booked, was not even available. I was not called to change, the room they could give me was cheaper, but I could have booked this room originally for $50 cheaper. Room we had, phone in room, no cord and no connection. Both beds were clearly not changed, there were stains on the linens. The desk chair and room chair were grossly aged and worn, there were stains and something that hadn't been wiped up and dried, I needed to get a sheet to cover. We had to cover the beds and use our own to cover up. We had 2 refrigerators. Both were moldy and very old, cracks on the racks, mold and one had some sort of milliped that crawl out after I opened it. There is a hotel and a motel, we were in the hotel. Definitely some permanent residents there or same clientele rent rooms. I have no clue why this was 2.5 stars. I had no where else to go as everything was booked in the area. They use that to their advantage and will ask specific words that get you to verbally accept (2 room Suite, Queen bed and you agree or are willing to take the 1 room, 2 queens). Needless to say, avoid. Too bad we cannot upload pictures, they will leave you speechless and a little humored because the blatant grossness that is so visible and easily fixed is just unbelievable. They have no pride or care and I they are not honest people, they made no means to make things right or attempt any customer service.