Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
5.0 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Southern hospitality in a modern, spacious hotel

Posted Aug 31, 2014
Terrific restaurant. The hotel staff were friendly and professional. And you can't beat the location just a few minutes walk to the downtown square or crystal bridges. By far the best hotel in Bentonville.
Comment from Hotel Management
Sep 4, 2014 by emmanuel, Hotel Management
Dear Jeff, Thank you so much for your kind comments, we all hope to welcome you back soon in our charming little city. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City, MO

Truly unique hotel

Posted Aug 12, 2014
Pros: Modern design and comfort of the room. Friendliness of the staff.
Cons: The shower leaked horribly. We mentioned it to the staff and they are trying to fix the design problem with the glass doors on the shower.
Location: Crystal Bridges Museum is walking distance away. Also, the Wal -Mart museum, which was actually very interesting, was close by.
Very unique hotel with museum pieces everywhere. Close to the Crystal Bridges museum and restaurants on the town square.
Comment from Hotel Management
Aug 15, 2014 by emmanuel, Hotel Management
Dear KC gal, Thank you so much for your review, it was a pleasure to have you with us and we all hope to welcome you back with us soon. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

Love closeness to Bentonville Square, unique & fun

Posted Jul 16, 2014
Pros: Art galleries, proximity to Square and Crystal Bridges, workout room, restaurant
Cons: Attention to bathtub being clogged.
Location: Crystal Bridges museum is a must see!!
We enjoyed the uniqueness of the hotel, and the ease of checking in, parking, etc. The galleries were interesting and a highlight of the hotel as well. The rooms were simply decorated with some fun extras. Room service breakfast was yummy and the workout room was more than adequate.
Comment from Hotel Management
Jul 19, 2014 by emmanuel, Hotel Management
Dear K, We are thrilled you enjoyed your stay with us as well as the art, we are changing out exhibit at the end of August. We hope to welcome you back soon. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Wichita, KS

Perfection.

Posted Jul 15, 2014
Pros: Everything!
Cons: No
Location: Walked art trail from the hotel to the Crystal Bridges museum approximately 15 minutes. Quaint square in town also hosted several great restaurants.
I've been in the hotel business for 45 years and currently stay in over 100 hotels every year. This hotel scores perfect in every area. The concept of the art museum in the public spaces is entertaining, the culinary arts in the restaurant and bar were unique, tasty, and service was exquisite. The guest room is the best designed room I've ever experienced. The lighting, sitting area and table, bed, TV, furniture, and overall ambience were cutting edge, convenient and well laid out. On to the bathroom. . . the lighting, robes, layout, amenities and shower were all top notch. Even the water pressure doesn't disappoint! Finally, the service was very friendly throughout and they were extremely proactive. During our stay, a large party was developing in one of the guest rooms late on Saturday evening. They anticipated the problem and set them up in the public space downstairs not to disrupt the other guests before it erupted. If you get the chance to visit Bentonville and the Crystal Bridges Museum this is an absolute perfect hotel to enhance your stay!
Comment from Hotel Management
Jul 18, 2014 by emmanuel, Hotel Management
Dear Chris, What can I say other than Thank you!, you have made our team's day and to get such compliment from a hotel professional goes right to our heart. We are thrilled you enjoyed our property so much and we hope to welcome you back soon. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2014
Superb experience! What truly stands out the most is the restaurant "The Hive". The steak was incredibly tender and flavorful
Comment from Hotel Management
Jul 11, 2014 by emmanuel, Hotel Management
It was a pleasure to have you with us and we all appreciate your kind words. Thank you so much for staying with us, we all hope to be able to welcome you back soon. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Excellent experience

Posted Jun 24, 2014
I love the idea of having art in the hotel. The traveling penguins are a nice touch. Food (esp the burger) & drinks were great. Amazing time and would love to have your hotel in Toronto.
Comment from Hotel Management
Jun 26, 2014 by emmanuel, Hotel Management
We sincerely thank you for the wonderful review. It was a pleasure having you stay with us and we hope to welcome you back in the near future. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by Loves art from Southern U.S.

Well named. This is a 21st Century Hotel.

Posted Jun 21, 2014
Pros: Perfect part of the Cystal Bridges experience.
Cons: Valet parking is provided. Self-parking could be improved.
Location: Bentonville Arkansas 21c Hotel is very close to the WallMart Museum. 21c Hotel is the perfect place to stay when visiting Cystal Bridges.
The 21c Hotel is an excellent place to stay while visitint Bentonville, Arkansas. Committed to enviromental ideals and very wired, this beautiful hotel has all the modern amenities. The vibe is young and fun. There is a collection of modern art on the first floor. Large fiberglass green penguins appear and disappear thoughout the hotel. It is an easy walk through a park to the Crystal Bridges Modern Art Museum from 21c.
Comment from Hotel Management
Jun 24, 2014 by emmanuel, Hotel Management
Dear Loves Art, First and foremost, thank you so much for staying with us! We appreciate your wonderful comments and happy you had a memorable experience at 21c Museum Hotel. We and our green penguins look forward to welcoming you back soon! All the best, Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for a visit to Crystal Bridges.

Posted Jun 17, 2014
Location: This is the perfect location for a visit to Crystal Bridges, as it is just a lovely walk through the woods on paved trails.
21C provides a very unique hotel experience by surrounding guests with art exhibits while also delivering on all of the important features of a fine hotel such as great service, cleanliness, terrific beds and attention to detail.
Comment from Hotel Management
Jun 19, 2014 by emmanuel, Hotel Management
We appreciate your recognition of so many of our hallmarks, such as our well-appointed rooms, distinctive art, friendly service, and of course our Art exhibit! Our team wants to provide a memorable experience for each of our guests, and we are so pleased to know that your enjoyed your stay so much. Thank you again for your 5 star review, and most of all for choosing 21c!. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Candyland for Contemporary Art Lovers

Posted Jun 15, 2014 on Hotels.com
We booked this hotel because of its proximity to Crystal Bridges. What a wonderful surprise to be greeted by an excellently curated show of contemporary art by living artists! The staff was well-trained and friendly without being obsequious. The menus were creative and the food delicious. The rooms were handsome and comfortable. We will be returning when the next show is hung.
Comment from Hotel Management
Aug 23, 2014 by Emmanuel, Hotel Management
On behalf of the whole team, we are thrilled you enjoyed our exhibit and accommodations, our next exhibit will be installed at the end of august. We change the Art twice a year usually in the winter and in the summer. Thank you again for your very kind review. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
by goldie from Jacksonville, FL

21C Museum Hotel exceeded our expectations.

Posted Jun 14, 2014 on Hotels.com
The hotel is very cool with interesting art work throughout. The rooms were very comfortable and clean. We loved it!
Comment from Hotel Management
Aug 16, 2014 by Emmanuel, Hotel Management
Dear Goldie, Thank you so much for your kind review, we are thrilled you enjoyed our art, we are changing the exhibit twice a year. We hope to welcome you back. Emmanuel Gardinier | General Manager