Ratings based on 134 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
100% of guests recommend
5.0 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Art Hotel

Posted Oct 22, 2014
Pros: Staff friendliness, cleanliness and art
Location: Crystal Bridges Museum, cafes and local history
Hotel art and proximity to museum (walking distance) were great
Comment from Hotel Management
Oct 25, 2014 by emmanuel, Hotel Management
Thank you so much for your kind words. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Southern hospitality in a modern, spacious hotel

Posted Aug 31, 2014
Terrific restaurant. The hotel staff were friendly and professional. And you can't beat the location just a few minutes walk to the downtown square or crystal bridges. By far the best hotel in Bentonville.
Comment from Hotel Management
Sep 4, 2014 by emmanuel, Hotel Management
Dear Jeff, Thank you so much for your kind comments, we all hope to welcome you back soon in our charming little city. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City, MO

Truly unique hotel

Posted Aug 12, 2014
Pros: Modern design and comfort of the room. Friendliness of the staff.
Cons: The shower leaked horribly. We mentioned it to the staff and they are trying to fix the design problem with the glass doors on the shower.
Location: Crystal Bridges Museum is walking distance away. Also, the Wal -Mart museum, which was actually very interesting, was close by.
Very unique hotel with museum pieces everywhere. Close to the Crystal Bridges museum and restaurants on the town square.
Comment from Hotel Management
Aug 15, 2014 by emmanuel, Hotel Management
Dear KC gal, Thank you so much for your review, it was a pleasure to have you with us and we all hope to welcome you back with us soon. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Personal Event
by C & C from Arkansas

Whimsy, beautiful art, relaxed atomosphere

Posted Jul 30, 2014 on Hotels.com
We were overwhelmed by the entire experience of this hotel, from the comfort of the room, the quality of the food in the restaurant and the fun of the migrating green penguins.
Comment from Hotel Management
Oct 4, 2014 by Emmanuel, Hotel Management
Dear C&C, The whole team and specially our roaming Green Penguins would like to thank you for your wonderful review. We are all thrilled you enjoyed your stay so much in our wonderful little town. We all hope to welcome you back soon. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
by A verified traveler

great location and easy walk to dining

Posted Jul 17, 2014 on Hotels.com
Very nice! Enjoyed the art, staff friendliness, breakfast at Hive and design of hotel and rooms. I will recommend to friends and family! Thanks!
Comment from Hotel Management
Sep 20, 2014 by Emmanuel, Hotel Management
Thank you so much for your very kind review, we are ready to welcome your friends and family. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

Love closeness to Bentonville Square, unique & fun

Posted Jul 16, 2014
Pros: Art galleries, proximity to Square and Crystal Bridges, workout room, restaurant
Cons: Attention to bathtub being clogged.
Location: Crystal Bridges museum is a must see!!
We enjoyed the uniqueness of the hotel, and the ease of checking in, parking, etc. The galleries were interesting and a highlight of the hotel as well. The rooms were simply decorated with some fun extras. Room service breakfast was yummy and the workout room was more than adequate.
Comment from Hotel Management
Jul 19, 2014 by emmanuel, Hotel Management
Dear K, We are thrilled you enjoyed your stay with us as well as the art, we are changing out exhibit at the end of August. We hope to welcome you back soon. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Wichita, KS

Perfection.

Posted Jul 15, 2014
Pros: Everything!
Cons: No
Location: Walked art trail from the hotel to the Crystal Bridges museum approximately 15 minutes. Quaint square in town also hosted several great restaurants.
I've been in the hotel business for 45 years and currently stay in over 100 hotels every year. This hotel scores perfect in every area. The concept of the art museum in the public spaces is entertaining, the culinary arts in the restaurant and bar were unique, tasty, and service was exquisite. The guest room is the best designed room I've ever experienced. The lighting, sitting area and table, bed, TV, furniture, and overall ambience were cutting edge, convenient and well laid out. On to the bathroom. . . the lighting, robes, layout, amenities and shower were all top notch. Even the water pressure doesn't disappoint! Finally, the service was very friendly throughout and they were extremely proactive. During our stay, a large party was developing in one of the guest rooms late on Saturday evening. They anticipated the problem and set them up in the public space downstairs not to disrupt the other guests before it erupted. If you get the chance to visit Bentonville and the Crystal Bridges Museum this is an absolute perfect hotel to enhance your stay!
Comment from Hotel Management
Jul 18, 2014 by emmanuel, Hotel Management
Dear Chris, What can I say other than Thank you!, you have made our team's day and to get such compliment from a hotel professional goes right to our heart. We are thrilled you enjoyed our property so much and we hope to welcome you back soon. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
by A verified traveler

Posted Jul 15, 2014 on Hotels.com
Comment from Hotel Management
Sep 20, 2014 by Emmanuel, Hotel Management
Thank you so much for your rating. Emmanuel Gardinier | General Manager
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Jul 13, 2014 on Hotels.com
Comment from Hotel Management
Sep 13, 2014 by Emmanuel, Hotel Management
Thank you for your rating. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2014
Superb experience! What truly stands out the most is the restaurant "The Hive". The steak was incredibly tender and flavorful
Comment from Hotel Management
Jul 11, 2014 by emmanuel, Hotel Management
It was a pleasure to have you with us and we all appreciate your kind words. Thank you so much for staying with us, we all hope to be able to welcome you back soon. Emmanuel Gardinier | General Manager