Ratings based on 109 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Pennsylvania

Don't Stay Here - Mattresses Are Broken

Posted Aug 11, 2014
Pros: The hot tub. The indoor pool was freezing.
Cons: Trash those adjustable mattresses and Heat the pool.
We recently spent 4 nights at the Hilton Garden Inn. We were very disappointed to discover the the Hilton had such a problem with its famed adjustable mattresses it brags about. They were in total disrepair and needed replacing. They have a foam mattress that is designed to hold air for firmness, but they hadn't been maintained and wouldn't hold air. This left you in a hole shaped like a dish in the morning. Not very good for your back! It would have been more comfortable to sleep in a plastic chair. We had 3 rooms for a 4 day visit. We would have moved to a 4th room but were tired of moving. The front desk told me the Manager of the Hilton was going to call us to offer a discount, but that never happened. No call or apology for the conditions of the mattresses.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel and restaurant (breakfast only).

Posted Jun 2, 2014
Pros: Location, cleanliness, staff.
Hotel was clean and pleasant. Staff was friendly and helpful.
4 out of 5
Recommended
for Families
by RDutke from Tyler Tx

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Posted May 21, 2014 on Hotels.com
Clean good help relaxing
5 out of 5
Recommended
for Couples
by A verified traveler

Very nice hotel

Posted May 14, 2014 on Hotels.com
Really good except service in restaurant was a little slow.
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 14, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Decent for business trip

Posted Apr 25, 2014 on Hotels.com
This is a decent hotel for the price. It is starting to show it's age. The workout facility seems like an afterthought and don't plan on going for a run outside as the surrounding roads are very busy. The air-conditioning in my room was extremely loud and I had to adjust the volume on the TV every time it cycled on and off.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 22, 2014 on Hotels.com
Great place to stay!
4 out of 5
Recommended
for Business Travelers
by Paul

This traveler left a rating score only Posted Mar 28, 2014 on Hotels.com
4 out of 5
Recommended
by Sue

This traveler left a rating score only Posted Mar 27, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Joe from Poland, ME

Easy access from NWA and to Walmart HO

Posted Feb 23, 2014 on Hotels.com
Everyone at the hotel was very friendly and focused on making the stay comfortable. The room was large and comfortable. If anything needed improving, it may be brighter/more light bulbs in the sitting area.