“Non-Smoking/Smoking”
We reserved a non-smoking room and got a room that was touted as non-smoking. However, the smell of the room was really bad. I thought it might just be musty, turned the air conditioner colder and unpacked. The smell never improved. After staying two nights, I left the hotel with a headache caused from the smell of the room. I suspect it was once a smoking room.
No refrigerator, no microwave, television had poor reception, carpet was dirty, guest computer near the front desk was extremely slow (took 2 minutes to get a browser to even open!), and did I mention that the room smelled very bad.
There is another hotel we frequent that charges less per night and the above listed items are far superior. Your hotel looks good and the employees are fabulous. The basic items we look for, however, were quite lacking and much higher per night.