Property amenity

Reviews of Graduate Fayetteville

4 out of 5
Graduate Fayetteville
70 N East Ave, Fayetteville, AR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1000 reviews" "
Rating 8 - Good. 191 out of 1000 reviews" "
Rating 6 - Okay. 67 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Hallee

Traveled with partner
Liked: Property conditions & facilities
Very cool concept and the location is great. The bar downstairs was a chill vibe and all the Hog memorabilia was fun. The university theme that runs throughout is so detailed. However, the bathroom was dingy and not very clean. The room offered great views, but the windows were so dirty it didn’t really matter.
Stayed 1 night in Apr 2024
Response from Nicole on Apr 22, 2024
Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the concept and vibe of our hotel, as well as the Hog memorabilia and university theme. However, we apologize for the issues you encountered with the cleanliness of the bathroom and windows. Rest assured, we take your comments seriously, and we will address these issues promptly to ensure a better experience for our future guests. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved stay in the future.

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmosphere!!!
Stayed 2 nights in Apr 2024
Response from Nicole on Apr 22, 2024
We're thrilled to hear that you enjoyed the atmosphere during your stay! Creating a welcoming and vibrant environment for our guests is always our goal. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!

10/10 Excellent

Jackelynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location for our daughter’s college visit. They were very helpful and it was in walking distance to all restaurants and shopping.
Stayed 2 nights in Apr 2024
Response from Nicole on Apr 22, 2024
We're delighted to hear that our hotel's location worked out perfectly for your daughter's college visit! It's fantastic that you found our staff to be helpful, and we're glad that you were able to explore the nearby restaurants and shopping areas conveniently. Should you plan another visit to the area in the future, we'd be thrilled to welcome you back for another enjoyable stay!

10/10 Excellent

James

Nice rooms. Block away from the downtown square. Dog friendly. Cool bar.
Stayed 1 night in Mar 2024
Response from Nicole on Apr 22, 2024
We're delighted to hear that you enjoyed your stay and appreciated our hotel's amenities, location, and pet-friendly policy! Thank you for choosing to stay with us and for taking the time to leave your feedback. We hope to welcome you and your furry friend back for another fantastic stay soon!

6/10 Okay

stephanie

Traveled with partner
Liked: Cleanliness, staff & service
The walls are very thin and I could hear every word of my neighbors. There were huge arguments and it was awkward and embarrassing.
Stayed 2 nights in Apr 2024
Response from Nicole on Apr 16, 2024
We're truly sorry to hear about your experience with noise disturbance from neighboring rooms during your stay. Please accept our sincere apologies for any discomfort or inconvenience this may have caused you. We understand the importance of a peaceful environment for our guests and will address this issue to ensure that future guests do not encounter similar disturbances. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. If there's anything else we can do to improve your future visits, please let us know. We hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 Excellent

LeAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff!
Stayed 1 night in Apr 2024
Response from Nicole on Apr 16, 2024
Thank you for your glowing review and perfect rating! We're delighted to hear that you had a pleasant experience with our staff during your stay. Providing exceptional service is our top priority, and we're thrilled that our team made your visit memorable. If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful experience!

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is superbly decorated! Such a fun vibe!
Stayed 2 nights in Apr 2024
Response from Nicole on Apr 16, 2024
Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything specific you particularly enjoyed or anything we could have done better, we'd love to hear it. Your feedback helps us ensure that every guest has an exceptional stay. We look forward to welcoming you back for another fantastic visit in the future!

8/10 Good

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally nice stay. But cleaning was missed one day. Staff provided new clean towels.
Stayed 4 nights in Mar 2024
Response from Nicole on Mar 31, 2024
Thank you for your feedback. We're glad to hear that you had a generally nice stay with us. We apologize for the oversight in cleaning one day, but we're pleased that our staff was able to promptly provide you with new clean towels. Your satisfaction is important to us, and we appreciate your understanding. We will address this issue with our housekeeping team to ensure it doesn't happen again in the future. We hope to welcome you back for an even better experience next time!

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Great bar and fun funky Viper and decor!
Stayed 1 night in Mar 2024
Response from Nicole on Apr 1, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our great location, bar, and fun funky vibe and decor. Providing a unique and enjoyable experience for our guests is what we strive for, and we're delighted that we hit the mark with you. We appreciate your kind words and hope to welcome you back for another fantastic stay at The Graduate Hotel!

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quirky and fun. Lobby was cozy.
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 28, 2024
We're delighted to hear that you found your stay quirky and fun, and that you enjoyed the cozy atmosphere of our lobby! Providing a unique and enjoyable experience for our guests is what we strive for. Thank you for sharing your feedback, and we hope to welcome you back for another memorable stay in the future!

10/10 Excellent

david, soddy daisy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!!!!
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 28, 2024
We're thrilled to hear that you enjoyed your stay with us! Thank you for sharing your positive feedback. We hope to welcome you back for another enjoyable experience in the future!

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Nicole on Apr 16, 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If there's anything specific you particularly enjoyed or anything we could have done better, we'd love to hear it. Your feedback helps us ensure that every guest has an exceptional stay. We look forward to welcoming you back for another wonderful visit in the future!

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2024
Response from Nicole on Apr 22, 2024
Thank you for the excellent rating! We're thrilled to hear that you had a great experience during your stay with us. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Donald, Tulsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff - remodel is awesome. I’ve been here for 40 years and best it’s ever been and I’m a music professional. Well done!
Stayed 1 night in Mar 2024
Response from Nicole on Mar 20, 2024
Thank you for the awesome score and review! It makes up happy to hear when guest who are local see our change over the year. We hope to see you again when your needing some lodging!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Nicole on Apr 16, 2024
Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything specific you particularly enjoyed or anything we could have done better, we'd love to hear it. Your feedback helps us ensure that every guest has an exceptional stay. We look forward to welcoming you back for another fantastic visit in the future!

10/10 Excellent

Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nicole on Mar 20, 2024
Thank you for the great score! We hope to see you again when your travels bring you back this way.

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable, staff were so pleasant & kids loved the pool.
Stayed 1 night in Mar 2024
Response from Nicole on Mar 17, 2024
Yay! We are happy to hear that you had a good time. Thank you for the great score and review! We hope to see you again when your travels bring you back this way.

10/10 Excellent

Sung, Winchester

Stayed 3 nights in Mar 2024
Response from Nicole on Apr 5, 2024
Thank you so much for your outstanding rating! We're delighted to hear that you had a wonderful experience during your stay with us. If there's anything specific that made your stay exceptional or if there's anything else we can do to ensure your next visit is just as enjoyable, please don't hesitate to let us know. We look forward to welcoming you back to The Graduate Hotel for another fantastic stay!

8/10 Good

Melissa

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nicole on Apr 5, 2024
Thank you for sharing your feedback with us. We appreciate your rating and would love to know more about your experience. If there are any areas where we can improve to earn that fifth star next time, please feel free to let us know. Your satisfaction is our top priority, and we're committed to providing you with an even better experience on your next visit.

8/10 Good

David

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice decor, clean rooms, walking distance to restaurants and shops
Stayed 1 night in Mar 2024
Response from Nicole on Mar 15, 2024
Thank you for the great score! We hope to see you again when your travels bring you back to the NWA!

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay, very comfortable and fun!
Stayed 1 night in Mar 2024
Response from Nicole on Mar 15, 2024
Thank you for the awesome score! We hope to see you again when your travels bring you back to the NWA!

8/10 Good

Bill

Stayed 1 night in Mar 2024
Response from Nicole on Apr 2, 2024
Thank you for your feedback and for taking the time to rate your experience with us. We're glad to see that you had a positive stay overall. If there's anything specific you'd like to share with us about your experience or if there are any areas where we can improve to earn that fifth star, please feel free to let us know. We value your input and hope to welcome you back for an even better experience in the future.

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the warm cozy friendly atmosphere. Casual relaxed bar and lobby. Pet friendly.
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 15, 2024
Thank you for the awesome score and review.

10/10 Excellent

Megan

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Nicole on Mar 15, 2024
Thank you for the awesome score! We hope to see you again when your travels bring you back to the NWA.

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and so quirky and fun! Would definitely stay again
Stayed 1 night in Mar 2024
Response from Nicole on Mar 10, 2024
Thank you for the awesome score and comment! We can't wait to see you again when your travels bring you back to the area!

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great night stay at the Graduate in Fayetteville.
Stayed 1 night in Mar 2024
Response from Nicole on Mar 9, 2024
Thank you for the great score and comment! We love to hear about guest having an awesome stay.

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love the Graduate. Fun hotel!
Stayed 1 night in Mar 2024
Response from Nicole on Mar 8, 2024
Thank you for the great score and review! We hope to see you again when your travels bring you back this way.

4/10 Poor

Kelly

Stayed 1 night in Feb 2024
Response from Nicole on Mar 28, 2024
We're sorry to hear that your experience with us fell short of expectations. Your feedback is important to us, and we would appreciate hearing more about your concerns so that we can address them and improve. Please feel free to reach out to our management team directly to discuss your experience in more detail. We hope to have the opportunity to make things right and regain your trust in the future.

10/10 Excellent

Tabitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay!!
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 4, 2024
Thank you for the awesome review! That makes us so happy to hear, and we hope to see you again when your travels bring you back this way!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to check in. Close to everything.
Stayed 1 night in Mar 2024
Response from Nicole on Mar 4, 2024
Thank you for the awesome score and the compliment on the check in process. We hope to see you again when your travels bring you back our way.

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here
Stayed 1 night in Mar 2024
Response from Nicole on Mar 3, 2024
Thank you for the great score! We love to hear when guest enjoy their stay!

10/10 Excellent

Leigh Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and gracious check-in experience. Lively hotel bar area. Stylish, comfortable accommodations.
Stayed 1 night in Mar 2024
Response from Nicole on Mar 3, 2024
Thank you for the awesome review and score! We love to hear that our hotel and staff are doing what they do best. We hope to see you again when your travels bring you back to NWA!

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nicole on Mar 25, 2024
We're sorry to hear that your experience was not up to par. We do hope to see you again to hopefully change your mind.

10/10 Excellent

John, Lincoln

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This is the perfect hotel for University of Arkansas graduates catching a Razorback game!
Stayed 1 night in Feb 2024
Response from Nicole on Feb 29, 2024
Thank you for the awesome score and review! We hope to see you all on your travels back to the area!

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at this hotel and still is the best option for the area. Classy, convenient, and comfortable.
Stayed 1 night in Feb 2024
Response from Nicole on Feb 29, 2024
That is awesome to hear, we love to see return guests enjoying their stay. Thank you for the great score and review!

10/10 Excellent

Brandy

Stayed 1 night in Feb 2024
Response from Nicole on Mar 25, 2024
Thank you for the awesome score! We hope to see you again when your travels bring you back this way!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nicole on Mar 25, 2024
Thank you for the awesome score! We hope to see you again when your travels bring you back this way.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing! Right in the Downtown Fayetteville Square! Parking is offsite in a garage but I had free parking b/c I booked through Expedia. The hotel decor in the lobby and the room is wonderful, just needed a bit more time to enjoy it. I did not sleep my best, but overall the hotel is impeccable.
Stayed 1 night in Feb 2024
Response from Nicole on Feb 21, 2024
Thank you for the awesome score! We appreciate the feedback on our beds. We do hope to see you on your next trip to the area!

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nicole on Mar 25, 2024
Thank you for the awesome score! We hope to see you again when your travels bring you back this way!

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this property while visiting my UA student. It is a cool property and very conveniently located to lots of shopping, eating and entertainment
Stayed 3 nights in Feb 2024
Response from Nicole on Feb 20, 2024
Thank you for the awesome review and for choosing us to stay with while you visited a loved one. We hope to see you again when you visit!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nicole on Feb 20, 2024
Thank you for the AWESOME score! We hope to see you again when your travels bring you this way!

10/10 Excellent

Jeff

Stayed 1 night in Feb 2024
Response from Nicole on Mar 25, 2024
Thank you for the awesome score! We hope to see you again when your travels bring you back this way!

10/10 Excellent

Lydia R.

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The decor was to die for. Very thoughtful. The staff was extremely friendly and helpful. There was no sauna or hot tub and the pool was dirty so we didn’t get to enjoy the water.
Stayed 3 nights in Feb 2024
Response from Nicole on Feb 19, 2024
Thank you for the awesome score despite the pool issue. We do hope to see you again when your travels bring you back to the area.

10/10 Excellent

APRIL

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed here a few times and always have a great experience.
Stayed 1 night in Feb 2024
Response from Nicole on Feb 18, 2024
Thank you for the AWESOME review! We hope to see you again when your travels bring you back to the area!

10/10 Excellent

Claudette

Liked: Property conditions & facilities
Disliked: Amenities
There was no glass wear except for coffee cups. No bag for dirty clothes. Coffee was unacceptable.
Stayed 1 night in Feb 2024
Response from Nicole on Feb 19, 2024
Thank you for the awesome score despite the issues. We are going through a couple of changes and trying out what works best for everyone. We do hope to see you again when your travels bring you back our way.

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a super fun and unique property! Everything was great and very clean. They have a great bar in the lobby where you can get evening drinks or a morning latte. The only issue was the hot water was cutting in and out during my shower. I only took one so don't know if this is always the case. Overall the hotel was great and you can't beat the location!
Stayed 1 night in Feb 2024
Response from Nicole on Feb 18, 2024
Thank you for the great review despite the water issue. We hope to see you again when your travels bring you back our way.

8/10 Good

Branch, Fayetteville

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Nicole on Feb 14, 2024
Thank you so much for the great review! We hope to see you again when your travels bring you our way!

10/10 Excellent

Tonia, Royse City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 1 night in Feb 2024
Response from Nicole on Feb 12, 2024
Thank you for the awesome review! We hope to see you when your travels bring you back to the area.

8/10 Good

Ross

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall it was a good stay. The restaurant is great and everyone is friendly. The only negative thing I can say is that our shower had mildew all over the grout and the drain stopper didn’t work, so the tub filled up and you had to hold it to allow water to drain.
Stayed 2 nights in Feb 2024
Response from Nicole on Feb 12, 2024
Ross, I am so sorry to hear that about the shower/tub. We do appreciate the awesome score you gave us despite the issues. We will make sure that the housekeeping and maintenance address the problem for future guests. Thank you for informing us about the issue!

8/10 Good

Jeff

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool concept. Decor was unique
Stayed 1 night in Feb 2024
Response from Nicole on Feb 12, 2024
Thank you for your review. We hope to see you again, when your travels bring you our way.