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Reviews of Castle Park

3 out of 5
Castle Park
Rruga Berat - Përmet, 1 Km from Quarter Goricë, Berat

Reviews

8.4

Very Good

Rating 10 - Excellent. 9 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel beautiful location on the mountain overlooking beautiful Berat! Great breakfast!
Stayed 2 nights in Apr 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpine cabins and most wholesome food
Berat is a UNESCO treasure, so it is a must see place. Castle Park is similar to a Bavarian cabin atmosphere. It is located across the river from walled city and castle, so it is quite an uphill hike to see the fortress. The lady at the desk kept telling us to leave our car at the bottom of the hill and walk across the ancient bridge. It was all uphill from there. Breakfast here was amazing. Everything was farm fresh, wait staff were very friendly and informative. Distance from the main attraction is the only caveat especially in 90 degree weather.
Stayed 1 night in Jul 2019

10/10 Excellent

AlbaKACI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent stay in Berat
Our stay at Castle Park was top! We spent two lovely nights here. Our room was spacious, confortable and clean. The hotel is located on the top of a hill, sorrounded by trees and beatiful nature. The staff was very helpful and kind. Traditional breakfast with delicious albanian products. We enjoyed our stay very much and i highly recommend this place! We will definitely be back in the future!
Stayed 2 nights in Jul 2019

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Berat
The location was great. The staff was friendly and helpful. The room was cute and rustic. The ambiance was beautiful.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Castle on the hill
The hotel is absolutely great, the area is wonderful. It is at the top of the hill with beautiful view of Berat in the most serene and pictirusque area, very tranquil and relaxing. But service need to be improved. First of all, I paid for the booking back in September with wire transfer. When I arrived they did not have clue that it was paid, and I had to wait until they verified. Secondly, the description of the hotel states that they provide laundry service. When I gave them laundry it was returned to me wet and not dried. They just washed it but neglected the fact that laundry need to be dried before returning back to the guest. Also the description states free wifi but wifi does not work in the room at all. It works only in the restaurant but with very poor signal.Those small details make a lot of change in overall guest satisfaction. But other then that I liked the area most and the room.
Response from Castle Park on May 23, 2018
Hello from staff of "Castle Park". We thank you for being in our hotel. All the staff will reflect for all your complaints. We will work to improve our service. Thank you very much! The staff of Castle Park.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dream place to Stay!
The experience was faultless from beginning to end! So happy we found this place nestled high above the historic town of Berat!
Stayed 2 nights in Sep 2017
Response from Alma Spathara on Sep 26, 2017
Hello, thank you very much for your inspiration because it motivate us to work harder.You are welcome in Castle Park. Best Regards,Alma and the staff!

6/10 Okay

Tom

Disliked: Cleanliness, property conditions & facilities, room comfort
Beware
Do not book the Castle Park hotel unless you are content not to receive the room you are expecting. The junior staff are really helpful, but you cannot access the hotel after midnight they close the gates so there is no access.
Stayed 8 nights in Aug 2017
Dear Tom, hope you are fine. I am sorry but you came to our hotel at 3am without announcing us,and we thought you would not come at the hotel and therefore the staff gave a room which was not your room the first night.The other day after breakfast we gave you your room. Our staff has published in the reception the closing time of the main door and the tourist can advise us so we will open it any time that the tourist want. The tourist are very important for us and we try a lot every day to improve our service. All the best! Alma Spathara ( Menager)

8/10 Good

Elizaabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel outside of town
The hotel is a little distance from town (up the mountain), but the location is very nice if you want to relax. They offer activities such as white water rafting. The staff were great! The checkin is actually at th restaurant, and as they weren't busy it took a little bit to check in.The rooms are good and clean. I would de return!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We just stayed for one night but would love to have stayed for longer. Alma, the owner, is welcoming and involved in the service. The rafting goes from this hotel. It's true that Castle Park is quite a walk from the centre of Berat, however it is a good place to relax. The rooms are spacious and the restaurant was good. Alma said that she would work out transport to/from Berat centre or for day trips for people without their own transport. The hotel is on the edge of a pine forest, south west of the historic centre. There is parking at the hotel and great views of Berat a few minutes' drive away. In terms of value, it cost more than we usually pay for places to stay in Albania but that's probably a reflection of Berat being more touristy plus Castle Park rooms are generous in size. (Our double room had a double bed and a single bed, so could potentially sleep a child with parents.)

10/10 Excellent

Chris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice in Berat
A wonderfully located hotel with a brilliant dining room and absolutely stunning views. It is a good walk or a car ride into town (and get a taxi up to the castle) by well worth it.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait! Le lieu, la vue, la chambre, les repas et le personnel
Stayed 1 night in Jun 2019

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A ne pas manquer
Situé en haut d'une colline dominant Bérat. Accueil très chaleureux. Chambre spacieuse et propre et confortable. Restauration de très bonne qualité (petit-déjeuner et diner). Très bon rapport qualité-prix.
Stayed 1 night in Mar 2019
Response from Alma Sapathara on Apr 8, 2019
Hello from the staff of Castle Park! Thank you very much for your review! We are so optimist to work more to improve our service . Best Regards! Alma

6/10 Okay

Bengt

Liked: Cleanliness, staff & service
Lovar högt, presterar lågt
Ett ovanligt och spännande boende, dock håller inte hotellet den standard välkomnandet ger sken av. Hotellet är otroligt vackert, lokalerna är gammaldags spektakulära, personalen vänlig och hjälpsam, men köket presterar inte vad som utlovas. Frukosten är tämligen slätstruken, snarast trist. Middagen ospännande och fantasilös. Trist, när första intrycket vid incheckning är WOW, men snart blir man besviken. Tyvärr!
Stayed 1 night in Sep 2018

8/10 Good

laurent

Liked: Staff & service, property conditions & facilities, room comfort
Très bon séjour à Castle Park
Personnel extrêmement charmant dans un hôtel très agréable et qui propose des activités à ne pas manquer!
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Et slott i skogen
Dette hotellet ligger for seg selv på en høyde med utsikt over byen. Det har egen restaurant og betjeningen er veldig vennlige og serviceinnstilt. Det er en fin gåtur til sentrum med spisesteder og muligheter for å utforske byen. Madrassen på vårt rom var ikke så god, den var hard og fjæringen var ikke bra. Ellers var rommet stort med egen balkong.
Stayed 1 night in Jul 2018

8/10 Good

Tapani , Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiva sijainti melkein "katolla"
Huone erittäin siisti ja hiljainen. Kaikki toimi hyvin ja saniteettitilat oikein hyvät. Päärakennuksen ravintola tyylikäs hieman aristokraattinen. Ainoa meille sattunut miinusmerkintä poli, kun maksettaessa hotellin nettiyhteys ei toiminut ja jouduttiin maksamaan käteisellä. Ilmeisesti se kuitenkin oli vain tilapäinen häiriö eikä hidastanut meidän suunnitelmiamme.

6/10 Okay

Verified traveler

Liked: Staff & service

4/10 Poor

loulous

Disliked: Staff & service, property conditions & facilities
à éviter
hôtel à priori sympathique mais personnel incompétent: la personne à la réception n'a pas trouvé notre réservation. De surcroît elle ne savait pas se servir du terminal CB, résultat: un double encaissement à l'arrivée. Prétextant que ces 2 opérations n'aient pas abouti, il nous a été réclamé un 3e paiement en liquide lors du départ === 1 nuitée payée 3x le prix ! Quiétude des lieux perturbée par le chien du propriétaire et par de la musique du voisinage une partie de la nuit. Fraîcheur des produits du petit dej discutable. Plus globalement, nous avons eu l'impression de passer au 2nd plan de leurs préoccupations..

10/10 Excellent

Roger, Theologos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Hôtel à l'écart de la ville très calme. Excellent accueil et très bon restaurant.

8/10 Good

alex, pescara

Liked: Cleanliness, staff & service, room comfort
notte a berat
La struttura e molto carina ed il personale molto gentile' ottima la cucina qualità/prezzo