“Very nice hotel”

Very nice new hotel, not so good location, need have a car Very good breakfast, excellent espresso by coffee machine Free wi-fi, but only for 4 hours period, every time when it expired should go for next code to reception

“Excellent value and good quality breakfast”

If this Hotel is typical of the chain, they are offering wonderful value. No frills but good room with hot drinks. Good choice at breakfasr with freshly squeezed orange juice (that was a surprise). Well done.

“Great Hotel apart from the buggy TV System.”

Hotel room was impressive, shower great, clean, well decorated. Reception staff very helpful. Free bus trip into the station at Bergamo with convenient pickup at station at 4pm also very good. The combined TV/messaging system and website was painful to use. I had to get the batteries replaced in both the TV remote control and keyboard. Then the system crashed with "thread error" messages once, with picture movement pixelation a few times. Using the keyboard was also a pain. Also you have to know that the infrared sensor on the TV is at the bottom and so gets shadowed if you put the keyboard on your lap. However all said I would still recommend it. Try to avoid the rush hour at breakfast from about 8:00 to 8:30. Evening meal extras were a touch expensive, so we eat elsewhere.

“Would stay again”

Good Breakfast, much choice. There was no signage at the Airport for the Hotel transport and we were unsure where to wait and the timings of the transport. Advanced notice of times for the courtesey transport for the airport, received with the booking, would have been helpful. Further out of Bergamo and from the Airport, than expected. The Hotel Restaurant was closed on the Friday night, but alternative arrangements were available to go to a local Restaurant with transportation. This was a positive experience and with friendly staff. Overall a nice Hotel and would stay here again.

“156 students having a party all over the hotel”

Holiday Inn Express Bergamo-West: Nice hotel, rooms & beds with good quality. During our stay, over 150 students were staying in the hotel, making lots of noise in the corridors so it was hard to get some sleep. Maybe we've had just bad luck. Without the students, it's a great place to stay in the Bergamo area. But just to be sure, I would ask the hotel about wether or not having students in the house during your stay.