Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
2.3 out of 5
62% of guests recommend
2.4 Room cleanliness
2.6 Service & staff
2.1 Room comfort
2.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom uk. london

Hotel smells and bed z terible

Posted Mar 28, 2015
Room smell terible. Bads terible... matress springs outside. Not recomend stay.
1 out of 5
by A verified travelerfrom Sully, Penarth

Completely run down, nothing worked

Posted Mar 22, 2015
Pros: Nothing. It was like a slum.
Cons: It needs complete refurbishment and a change of ownership.
Location: The only good thing was the location as it wasn't too far away from a bus route and on the outskirts of central Reading.
The bathroom was in the worst condition I've experienced in a hotel. The shower was broken and probably at least 30 years old. The skirting around the bottom of the walls was missing and there was bare cement instead. The pillar of the sink had some bare wood with drips of paint on it to cover the pipes. The glass shelf above the tiny sink was loose and prevented you actually using the sink as it covered the top of it. The carpets were dirty and threadbare and the only mat was curled up. You could feel the springs of the bed through the sheets. The walls were badly stained and dirty. The television was tiny and so high up you couldn't see it however, if it was any lower you wouldn't be able to pass the bed. At best, it felt like a half-way house. For that, I was charged £64pn. I asked to move rooms as the bathroom was uninhabitable and the person on the desk who I assumed to be the owner said there was no rooms available, this was despite the fact they were still advertising availability online. I had booked for a further 4 nights the following week and asked to cancel this, which I did with Expedia. Despite the disgraceful condition of the room, the manager still insisted on penalising me with a one night charge for the cancellation. They have no right to expect customers to pay to stay in such disgusting conditions and charge £64 for the pleasure.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2014 on Hotels.com
1 out of 5
Recommended
for Personal Event
by Laurafrom Basingstoke

Disgusting

Posted Nov 4, 2014 on Hotels.com
It was completely hideous The walls had mould. The lamps were hanging off the wall. The walls had mould. The bathroom lights did not work properly, the shower head was hanging off the wall and the shower on off switch wasnt even there. I left within 2 hours as i couldnt bear to stay there
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom UK

QUIET HOTEL

Posted Oct 24, 2014
Pros: Quiet hotel, pleasant staff.
Cons: It had bed mites so this needed attention. Central heating did not work. Water was cold in the evening.
Location: N/A.
Quiet hotel but the walls were plasterboard so you could hear next door easily.
1 out of 5
Recommended
for Families
by Ejazfrom london

i never recommend to any body to go there .

Posted Oct 7, 2014 on Hotels.com
i had very bad experiance...staff are very rude and abusive..no professional manner.. i already report to hotel.com
2 out of 5
by A verified travelerfrom London

not even a 1star hotel.

Posted Sep 13, 2014
The room was clean, bed was old and very uncomfortable. Window could not shut. Very noisy as the sound proofing between rooms must be missing. Never stay there again
1 out of 5
by A verified travelerfrom 神奈川

期待してはいけない

Posted Sep 7, 2014
部屋は狭く汚い。それはいいとしても,4泊したがタオルを替えてくれない。 亭主はいい人そうだが。 もめるとすれば朝食。4ポンドと別料金だが,English breakfastはおいしかった。
5 out of 5
Recommended
for Business Travelers
by usiuk ltdfrom sheffield

great service

Posted Jun 12, 2014 on Hotels.com
pleasant stay will use again
3 out of 5
by Ramasfrom London

builders hotel

Posted May 30, 2014
Pros: Breakfast was ok, parking.
Cons: Everything Wi fi, TV ,cleanness ext. .......
Location: good location
if you are loking for cheep (£51 not realy) bed then is ok