Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location for M4. In need of update decorative

Posted Oct 30, 2014
Pros: The bedroom was comfortable
Cons: Decoratively it could be improved
Location: Things to do are on leaflets around and I used to live nearby so know about them
Lady on reception was great. Breakfast food cold and hard and tasted like it had been cooked on Sunday evening. Not nice. Also the Guest Relations manager was sitting with a couple and noticed the people behind me were looking for attention to give an order. Instead of getting a dining room staff member he took the order himself. Then when the waffles arrived the staff member did not notice there was no knife and fork to eat it! Hotel common parts very scruffy and disappointing. Otherwise for me the stay was great.
5 out of 5
Recommended
for Spa
by Simonkc19from Southampton

Luxurious spa, great food & wine

Posted Aug 7, 2014 on Hotels.com
The big feature of this hotel is the spa - which is modern and luxurious. A lovely swimming pool - plus trio of sauna, steam room and jacuzzi = a very relaxing experience. We also had a couples massage treatment - which was great, but certainly not cheap. Service in the hotel was very good, the food was excellent and the wine selection huge - but again certainly not to be considered cheap (reasonable value though). Only real down side for us was the bed in the room which was very hard and not that comfortable. Overall i would return.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Comfy Beds, Nice Spa

Posted May 30, 2014 on Hotels.com
Older rooms of the hotel need a little updating. Spa is a fantastic addition to this hotel
5 out of 5
Recommended
for Everyone
by Team

Really lovely hotel and relaxing stay.

Posted May 26, 2014
Pros: Delicious room service and spacious room
We loved this hotel. We booked an executive room and had a very relaxing stay after a break shopping in London. The pool and surrounding areas were very nice and the room service was absolutely delicious. It was our anniversary whilst we stayed and the hotel very kindly left a card and fruit plate in our room. Would definitely recommend!
5 out of 5
Recommended
for Business Travelers
by Leefrom North Wales

Nice hotel, nice location

Posted May 13, 2014 on Hotels.com
Enjoyed this hotel, good facilities and friendly staff, only down side I'd say was the position of the TV in the room, I had a twin room, which was just your average room, but the TV was positioned on the same side of the room as the top of the bed, not very practical! But bar that minor detail, no problems.
5 out of 5
Recommended
for Business Travelers
by Lucyfrom Newbury

Amazing Hotel

Posted Apr 28, 2014 on Hotels.com
Absoluely gorgeous, great staff and food!
4 out of 5
Recommended
for Business Travelers
by Lloyd

Enjoyable stay, great facilities!

Posted Apr 22, 2014 on Hotels.com
I was very impressed with my stay at the Donnington Valley Hotel, the facilites are excellent and the staff were very friendly.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent Business hotel - with a golf course

Posted Apr 8, 2014 on Hotels.com
Overall happy with stay- need to provide a better choice of vegetarian food for room service and restaurant.
3 out of 5
Recommended
by Simonfrom Cambridge

Room for improvement

Posted Mar 27, 2014 on Hotels.com
On arrival at the hotel there were a few mix ups with the room, this was resolved in a good and fair manor, bar staff very friendly and helpfull, the evening meal was very very poor, had a steak and it was not cheap and it was one if the worse steaks I have had in along time, very disappointed in the food in restaurant. Spa was very nice, it was clean with friendly staff, overall it's not somewhere I would return. The hotel Needs to improve in a fair few areas.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Hotel

Posted Mar 17, 2014 on Hotels.com
Had an issue with the room I was first given, which took a bit too long to resolve, but overall a good stay and nice hotel.