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Reviews of Manor Hotel

3 out of 5
Manor Hotel
The Village Green, Datchet, Slough, England

Reviews

6.0
Rating 10 - Excellent. 21 out of 221 reviews" "
Rating 8 - Good. 55 out of 221 reviews" "
Rating 6 - Okay. 62 out of 221 reviews" "
Rating 4 - Poor. 58 out of 221 reviews" "
Rating 2 - Terrible. 25 out of 221 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Sukhvinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hi the hotel was good. Sleep was disturbed due to faulty fan in middle of night. Reported to staff who said would let manager know
Stayed 1 night in Aug 2022

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manor Hotel Datchet
During this period of renovation we cannot fault any part of our stay, the staff were fantastic when it came to anything from booking cars to early hour check out and any issues were never too much trouble. With the Manor being a 25min walk to work in Windsor, it was the perfect location, safe car parking and our room was in its own private cottage just away from the main building with air conditioning fitted during the hot spell for a comfortable nights sleep. The train station is a stones throw away and approx 3 mins onboard to Windsor. The room was very well equiped.
Stayed 5 nights in Jul 2022

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy night stay
Myself and my other half had a lovely overnight stay. Was very comfy and clean ... would definitely stay again
Stayed 1 night in Aug 2022

6/10 Okay

Lynda

Traveled with group
Liked: Staff & service
Disliked: Amenities
Property is under going renovation work so unfair to comment current price reflects this. Good for sleep and shower !
Stayed 2 nights in Jul 2022

6/10 Okay

Chris

Liked: Staff & service
Disliked: Property conditions & facilities
Poor Condition
The 2 reception staff that dealt with us were absolutely wonderful, nothing was too much trouble for them. The hotel is very dated & crying out for a full refurb, our bathroom toilet was leaking & didn’t flush properly, the room was hot & stuffy, but the staff found a Fan for us to use, without the fan we would not have stayed. We paid £120:00 for one nights stay which was £60:00 overpriced especially as the Bar & Restaurant was not available. The hotel is in a brilliant location & deserves to have the money spent on it. I would not book again in its present condition which is a shame as the location is good & the staff work very hard to try & make up for hotels condition.
Stayed 1 night in Jul 2022

4/10 Poor

Peter

Stayed 1 night in Jun 2022

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
nice room but ensuite needs some additions
whilst the ensuite was quite modern i didnt feel safe in the shower as the tray was very shiny and there were no handles at all to hold onto. also nowhere to hang clothers in the ensuite and only a very small towel rail. nearly there but a few inexpensive additions would make a massive difference
Stayed 2 nights in Jun 2022

4/10 Poor

Colin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed at Manor hotel with my son on 25/03/22 for one night. We new before arrival that due to a refurbishment no meal options were available but that was fine by us. However in the morning there was no hot water for washing or showering which I believe is a basic service for a hotel room. On checkout I mentioned this and asked if a refund was possible for the inconvenience. I was told by the checkout person that they could not approve this and the manager was not available. I politely paid in full but said I would email the hotel later. I am still waiting for any kind of response from this hotel, which is pretty terrible service in my opinion. I have looked at other reviews and found one had a similar issue with the water. The hotel generally was OK but is tired and needs a room refurbishment although the beds were comfy and clean. As described, customer service is severely lacking so would not use this hotel again on this basis.
Stayed 1 night in Mar 2022

4/10 Poor

Jordan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
During my stay there was no hot water therefore I could not shower even after changing rooms due to a really loud noise.
Stayed 1 night in Mar 2022

10/10 Excellent

Milly

Stayed 1 night in Mar 2022

4/10 Poor

david

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

6/10 Okay

James

Traveled with group
Liked: Staff & service, room comfort
Good enough for a low cost hotel
Pretty worn hotel. Awful old tv, shower and toilet seat totally broken and old again. Just tired and in tested by anyone. However, good bed and comfortable for a single night.
Stayed 1 night in Dec 2021
Response from Reception on Dec 8, 2021
Dear James, thank you for your feedback. Apologies for any inconvenience caused and as you probably noticed we are in the process or refurbishing some areas and bedrooms. We are changing all the tv's in the rooms and had we realised the toilet seat was broken we would have replaced this for you. When you return in the future, be sure to remind us of your stay and we will upgrade your room to an executive one. Kind regards Reception

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Ok stay
Good location however no onsite parking, very cold in the room, taps fell off the bath, T AC signal temperamental
Stayed 1 night in Dec 2021
Response from Reception on Dec 8, 2021
Dear Lisa, Thank you for pointing out the issues you encountered during your stay. We have parking at the back of the hotel and should this be full then we have alternative parking just across the road from the hotel. We apologise for any inconvenience caused during your stay and we hope to welcome you here in the future once the refurbishment is complete. Kind regards

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hated all of it....smelt old & stale. No heating. Shower wasn't working. Needs an overhaul. Wasn't expecting to stay in a room in a private house next to the railway. Like Faulty Towers. Even my 8 yo daughter said I don't like this place can we go home.
Stayed 2 nights in Oct 2020

4/10 Poor

jtyers, plymouth

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room on first impression was good but closer look used razors left behind bath and empty radox bottle bathroom floor not cleaned shower would not drain dirty spoons left thick in dust under window seat cobwebs hanging from light and power kept going off
Stayed 3 nights in Jul 2020

2/10 Terrible

Mark

Disliked: Staff & service
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were warmly welcomed and even though we were the only guests at breakfast everything was perfect. We will certainly staying again.
Stayed 1 night in Jan 2020
Response from Tania on Jan 18, 2020
Thanks

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

2/10 Terrible

Anne-Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was beautiful now nothing more than a grotty b&b!
Very cold. Radiator broken. Cracked and dirty sink. Room tired and furniture in need of updating. Used to be a lovely hotel, now bordering on being a grotty b&b! No staff to be found anywhere. They also never answer the phone. Stayed a couple of weeks ago and had an even worse room, where a large crack in the window was sellotaped over and again heating was not working and it was snowing! Thought it was a one off but obviously not. Best thing about it now is the breakfast. Really sad it is not being looked after!
Stayed 1 night in Feb 2019

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Tommy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disgusting...even carpet was filthy
Stayed 3 nights in Jan 2019

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Lucie

Disliked: Cleanliness, property conditions & facilities, room comfort
swerve this hotel!
For an alleged wedding venue, this hotel is awfully tired & shabby. The cream carpets were wildly discoloured throughout my suite. One of the towels was clearly used. The room felt disused & unclean, with a thick layer of dust on the toiletries, mouldy shower curtain & dirty and crumbling bathroom. The bed was uncomfortable and wafer thin, with two sheets running crosswise so I was laying across the seam. I felt like I should have slept with my clothes on. I could hear people in other rooms and on the ground floor talking, showering, flushing the toilets. I had to pry parking information from the service staff, who were friendly enough, but not forthcoming with the information. not worth the cost either, well overpriced for the shabby accommodations.
Stayed 1 night in Jan 2019

4/10 Poor

Emily, Wiltshire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A disappointing stay
Upon arrival the hotel looked a little tired. We checked into our room and were initially pleased with it. A decent size and in the middle of a heatwave it had aircon; fabulous! However we were only in the room about half an hour when the ceiling started to leak. Went down to reception to inform them. We were then moved to another room. So disappointing. Walking through the hotel it was noticeable that it was in desperate need of decorating and a thorough deep clean. On arrival to our new room we were greeted by a rickety wrought iron 4 poster bed, a filthy jet bath and no air con. The carpet was filthy and the bed was not comfortable. We complained to reception again and were moved to another room in a cottage adjacent to the main hotel. Although the room was smaller than our initial reservation it was cleaner and nicer than the second room we had been offered. We also received a room rate refund due to the room not being of the original description. We didn't eat at the hotel, however we did try to order an afternoon tea only to be told they couldn't serve us as the chef wasn't on the premises. Another disappointment.
Stayed 2 nights in Jul 2018

10/10 Excellent

Mick, Wolverhampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Windsor
Next to Dachet station which gave easy access to visit Windsor and central London ,nice curry house in the village too
Stayed 1 night in Jun 2018

6/10 Okay

Neelam

Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfortable beds - could fell the springs
Stayed 1 night in Jun 2018

8/10 Good

Stuart, Berkshire

Location was ideal for where we needed. Reception staff were goid at their job but felt like they were just going through the motions. We werent told anything about the hotel facilities. Room was small but fine for 1 night.
Stayed 1 night in Jun 2018

8/10 Good

James

Liked: Cleanliness, room comfort
Pretty hotel in pretty village, close to river and Windsor/Eton. Characterful room, though hotel is on noisy road, so roadside room was not quiet at all. Comfy bed. No breakfast, so can't comment on food.
Stayed 1 night in Jun 2018

4/10 Poor

Steve, Hampshire

Disliked: Property conditions & facilities, room comfort
Placed in annex across railway track, given wrong room number, confusion at reception over booking, very noisy under flight path and next to railway Ordered red drinks in bar , while drinks sitting on bar staff sprayed fly spray .
Stayed 1 night in Jun 2018

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We were not informed at any time that there would be a wedding reception on whilst we were staying there. This reception, understandably, had loud music playing until maybe 1 am so we couldn't sleep. When we complained to the receptionist about this the next morning she said that there was a notice up on check in (we weren't made aware of this) and even if this were the case being notified on check in is way too late. She also said that the wedding reception was in another part of the hotel so we shouldn't have been able to hear any music - were we lying?!
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveler

breakfast was terrible (tasteless) beds are comfy though tiny bathroom
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really liked this hotel. Great location for Windsor. The room was cosy and very clean. Only small snag was the use of an extension cable to the tv. Looked a bit messy and was the focal point of the room. Never been to Datchet before and really enjoyed the town. Very nice walks down to the river and enough amenities to get by easily. Would recommend. Good price too! Including breakfast which was very tasty and plenty of it!
Stayed 3 nights in May 2018

4/10 Poor

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed stay
Room wasn’t ready when we went in. Heating was on and we struggled to turn it off. Toilet didn’t flush and 6 out of 10 lights didn’t work. Parking was very limited
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Close to Heathrow for a late arrival
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Disappointed
Pretty hotel, but not what was shown in the pictures, very little parking, room was ok, beds clean but uncomfortable, carpet stained and bath plug FULL of someone else’s hair. Breakfast was lovely and most staff friendly. Was asked to pay again for the room at check out, explained that we had paid but the staff were having none of it until she realised that she was looking at the wrong date! Wouldn’t book here again.
Stayed 1 night in May 2018

2/10 Terrible

Jon, Surrey

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay at this hotel was the worst exerience of my life, the mattresses are over 30 years old ! Spend the whole night itching more than likely got bed bugs, everything was broken e.g kettle, tele, shower head and cold water coming out the Hot tap. The carpet was thread bear in the corriders, the cleaners didn't have trolly to put there cleaning equipment into so they left it on the floor all down the corriders, moved room 3 times but there all disgusting and very dusty ! Food was not available at dinner time because they said they had function. Sopke to the manager about room 228 and he said it's one of there most requested rooms... it was terrible like all the rooms ! Do not stay here they should call in Gordon ramsey hotel from hell...asap !!!
Stayed 1 night in May 2018

4/10 Poor

Jon, Surrey

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed at this hotel in room 337 the ceiling was very low down as it was in the attic, the shower had rotten sewage smell so couldnt have shower, the room was very dusty ! Moved rooms couple of times but there all the same standard. Would not stay here again even if they paid me.
Stayed 1 night in May 2018

8/10 Good

John, Southampton

Liked: Cleanliness, staff & service, room comfort
Excellent Staff, Service very good. The rooms could do with a bit of TLC.
Stayed 1 night in May 2018

4/10 Poor

Julie

Disliked: Property conditions & facilities, room comfort
Wouldn’t stay again
The hotel needs a refurbishment, on the second morning there was no hot water. The bed felt like it was going to collapse and issues with fire alarm do that it went off 3 times between 4am and 6am!

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could do a lot better
Hotel nice downstairs however the accommodation requires major investment. Poor maintenance and require more staff. Overall staff pleasant but too much expected of them

2/10 Terrible

van, Minnesota

Disliked: Staff & service, property conditions & facilities, room comfort
A great old lady on her death bed.
Over the past 45 years, i have stayed at the Manor perhaps 100 night. I has gone down hill at an alarming rate. In the good old days, the Manor kitchen was the best for miles around. . . .The Bord Chairman of BOAC dined there on a regular basis. Now, forgt it. The room was esxceptionallly small and overcrowded. The bed mattress was thin, a light was hanging down from exposed wire,, duct tape is used to hold locks in door and batteries in tv channel selectors. It took 25 minutes every morning for hot water to reach the room, carpets are bare. Sadly, I will not be staying at the Manor again. And I feel very bad about that.
Stayed 3 nights in Apr 2018

8/10 Good

Julian

Liked: Cleanliness, staff & service
Don’t stay on the top floor If you are tall as you have to bend down everywhere as it’s in the loft but good hotel overall.
Stayed 1 night in Mar 2018

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
One night cheap stay
Fine for a one night stay. Was worried after reading some reviews but encountered no issues

4/10 Poor

Monique, London

Liked: Cleanliness
Disliked: Property conditions & facilities
Does gym have a as claimed in its online profile
Would have rated higher but does not have a gym as claimed on its online profile. I did have to get in very late very night due to work and there was always someone able to let me in.
Stayed 4 nights in Feb 2018

4/10 Poor

debs, Stockport

Disliked: Cleanliness, staff & service, property conditions & facilities
Not great
The bed was comfy, but the room itself needed some tlc, it was a bit of fawlty towers experience. I would not stay there again.
Stayed 1 night in Feb 2018

8/10 Good

Roger

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Honest view
The rooms electrics were not good enough as in sockets lose and the sink had a split in it but it was clean and the bed comfortable. The bar was alright and so the communial areas but the stair carpet needed changing too.The service from the staff was great and you couldn’t expect more from them.
Stayed 1 night in Feb 2018

8/10 Good

Ajee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience at Manor Hotel
Very comfortable room and friendly and supportive staff.
Stayed 1 night in Dec 2017

2/10 Terrible

lisa, merseyside

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have ever stayed in
Room was dirty, bed springs had all gone, toilet didn’t flush, dirty sheets and tv didn’t work. When I informed hotel, they just said thanks for letting them know. I am sure they were aware if the state if the room
Stayed 1 night in Nov 2017