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Reviews of The George & Horn near Newbury

2.5 out of 5
The George & Horn near Newbury
Basingstoke Road, Kingsclere, Newbury, England

Reviews

7.0

Good

Rating 10 - Excellent. 28 out of 121 reviews" "
Rating 8 - Good. 38 out of 121 reviews" "
Rating 6 - Okay. 29 out of 121 reviews" "
Rating 4 - Poor. 15 out of 121 reviews" "
Rating 2 - Terrible. 11 out of 121 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Disliked: Amenities, property conditions & facilities
Was just a one night quick stop as a solo traveller on a motorcycle trip was adequate enough. No food option at all. Read reviews it was noisy, I did not find that the case really.
Stayed 1 night in Apr 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Apr 2024

8/10 Good

REBECCA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
historic building, very quirky, Large, clean, family room
Stayed 3 nights in Mar 2024

4/10 Poor

Alexis

Stayed 1 night in Nov 2023

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Clean tidy comfortable bed , food ok Very noisy on night time from pub downstairs
Stayed 1 night in Sep 2023

2/10 Terrible

Wendy

Stayed 1 night in Sep 2023

8/10 Good

Nigel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside to this stay was don't have rooms 2 and 3 as it's right above the bar and is very noisy while it was open, on the plus side the evening meal and breakfast was amazing. Despite this i would definitely stay here again but ask for a room in the court yard
Stayed 2 nights in Aug 2023

4/10 Poor

Mike

Traveled with family
Disliked: Staff & service, property conditions & facilities
Just a bed
Met by a man who did not smile once whilst checking us in. He then only issued 3 rooms and I had to tell him we had booked 4. Property is in overall poor condition with broken windows, window left open during heavy rain resulting in soaking wet carpet room smelt very musty. Could not fully close window and despite attempting to get a drink at 11.05 Pm I was refused yet underneath our bedroom they were playing loud music with speakers right below us and drinking until after 2.30am. Was not made to feel welcome at all. Breakfast took ages as only 1 lady available to both take orders and then cook breakfast. Would not recommend this property to anyone and certainly would not return.
Stayed 1 night in Aug 2023

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freindly staff lovely food great location
Staff was very friendly and accommodating food was excellent overhaul very pleasant stay
Stayed 2 nights in Aug 2023

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Querkey old pub
We stayed for one night only and as such it was excellent value for money. It would not suit for longer, very minimal furniture. Clean and comfortable. Good breakfast. Nice people
Stayed 1 night in Jul 2023

10/10 Excellent

Marie M

Stayed 2 nights in Jul 2023

10/10 Excellent

Louise

Stayed 1 night in Jul 2023

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Brian

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The stay was barely okay but that’s all. Biggest gripes are; a) The restaurant area felt greasy, it all needs a good clean. The bar area was similar with stained and grubby chairs. b) Very noisy in Room No. 2 as it’s above the bar. Loud background noise until closing time. The toilet had a free flowing water leak into the pan, as it’s a pumped waste pipe the loud rumble every few minutes was annoying. c) State of the room wasn’t good. The stool was again stained and grubby. No toilet roll holder. Sink didn’t hold water as plug ineffective. Worst of all though, if you did manage to fill the sink and then let the water go, the water flowed back up into the shower tray before slowly draining… With a proper funky smell as well! As you can tell, I wasn’t impressed by the Hotel, the staff were pleasant and helpful but the fixtures and fittings need attention.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Christopher

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Stayed 1 night in May 2023

6/10 Okay

Stacy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was lovely. That’s the only saving grace for this place. It has so much potential but hasn’t been spruced up in a long time. The beds were so uncomfortable. The room needed a major cleaning and updating.
Stayed 1 night in May 2023

10/10 Excellent

Carl

Stayed 1 night in Apr 2023

4/10 Poor

Chloe

Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Stayed 1 night in Apr 2023

4/10 Poor

Nicola

Business traveler
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Sandra

Stayed 1 night in Feb 2023

10/10 Excellent

Mr Alan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We were made to feel very welcome and the staff were very helpful. Unfortunately, the premises heating system was on the blink and engineers were on site trying to remedy the problem. Our room was cosy but the public rooms were very cold especially at breakfast.
Stayed 1 night in Jan 2023

2/10 Terrible

Darren

Stayed 1 night in Jan 2023

6/10 Okay

Jacqueline

Stayed 1 night in Oct 2022

10/10 Excellent

Stan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Faulty Towers had nothing on this place
I booked a 1 night stay here for my wife and I for our 12th anniversary, the room was too hot, the customers and staff leaving the venue were noisy, but the bed was comfy and had a good nights sleep. Next morning we sat down for breakfast, staff were friendly and service was quick, however there were no condiments on the table or offered, mushrooms were very well cooked but tasted funny so much so we didn’t finish it and residents were only entitled to 1 hot drink with breakfast but my wife was offered a glass of water, it was so bad that we had to pay for an additional breakfast at another location 5 mins walk away.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
A nice BnB in a quiet location at a very good price
Stayed 1 night in Aug 2022

10/10 Excellent

ROSHANTHAN

Stayed 1 night in Aug 2022

8/10 Good

Geoff

Traveled with group
Liked: Staff & service
Stayed 1 night in Jul 2022

8/10 Good

Debra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Tony

Business traveler
Liked: Staff & service
Disliked: Cleanliness
OK for a cheap stay
The hotel was cheap enough and provided breakfast in the room price. The host was friendly and helpful. The front room had quite a lot of traffic noise. Carpets not in great condition and a lot of dust in the room. Overall ok for the price but a little more attention to cleaning would give a much better experience.
Stayed 1 night in Jul 2022

4/10 Poor

Robert

Stayed 2 nights in Jul 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
George & Horn is a traditional non-franchise pub. A menu of ;homecooked' food and situated in a village. It has character and one of the nicest breakfast I have had in a while. Very good value especially when compared with a functional but no real atmosphere Travel Lodge. A very pleasant short stay with friendly staff.
Stayed 1 night in Jun 2022

10/10 Excellent

David

Liked: Property conditions & facilities, room comfort
One night stay
Quirky little room and has real character ie door frames s and floors slope but not a problem and having read other reviews was a bit concerned about noise from the bar but it was okay. Stayed in 4* hotels which were noisier. Food in the evening was excellent as was the full english breakfast. Big shout out to the staff who were all excellent. Would I stay again? without doubt
Stayed 1 night in Jun 2022

2/10 Terrible

Karen

Stayed 1 night in Apr 2022

2/10 Terrible

Adrian

Business traveler
Disliked: Property conditions & facilities, room comfort
There was no TV in the room. The wifi is incredibly poor in the room. The bathroom has mold. Breakfast doesn't start until 8am. I could go on but you get the general idea.
Stayed 1 night in Apr 2022

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little pub, with great rooms, great service, confotable, and great value
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Friendly but in need of a clean
The George and Horn is a very good value pub type stay. The food is fine and hearty and the pub itself welcoming and warm. The room was fine, except for the shower curtain which was filthy. Not sure if it was mould or mud, but either way, not a great look. The rest of the room was clean and comfortable and apart from early morning car park noise was quiet. My biggest gripe was breakfast. Most people stay somewhere for work which has a breakfast to set them up for the day. Most people also start about 8.30. To find out breakfast was only served from 8 ruled it out for me. They offered me a sandwich to take with me, but no-one had yet opened the door by the time I had to leave, so missed out. They said it was a licence issue, but I don't think licences affect breakfast serving time. Half an hour earlier would have guaranteed much return business, but I don't want to stay somewhere without breakfast, especially if it's part of the deal. I suppose next time I could take my own... Overall though, a pleasant stay. Not sure if I'd go back but for the price it's very good value as long as you don't have to be up early.
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Ellis

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very friendly and efficient. For the price it was ok for a night's stay.
Stayed 1 night in Feb 2022

6/10 Okay

Richard

Stayed 1 night in Dec 2021

2/10 Terrible

Jeremy

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We left after about an hour. There was no heating in the room apart from a noisy, ineffective blower. No heating at all in the shower room. Duvets were very thin and request for blankets was ignored. It was the coldest night of the year so far and and we were forced to leave. The young ‘manager’ said he understood and regretted the situation but was not authorised to give us a refund. So far my efforts to get one have not been responded to. The hotel should not have let the room (3 outside walls in a converted bothy) when they knew their boiler was not working.
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
1. Parking was very limited, had to park on road on occasions. 2. Staff unhelpful and a couldn’t care less attitude with regards to breakfast on the Saturday morning, said it should have been pre booked. Eventually they decided to provide us with one. Kept saying it was company policy that it had to be pre booked 3. Food mediocre to say the least. Fish and chips ok on the Friday, most of the food was off the menu on Saturday, what was provided was sub standard. 4. Room was comfortable (beds) but stains on some of the bedding, shower was dirty. 5. The whole pub needs refurbishing, dirty, old and worn out. 6. Will never ever stay here again. 7. This is the first time I have had a bad experience with Hotels.Com and hope it is the last.
Stayed 2 nights in Nov 2021