Ratings based on 11 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
3.0 Service & staff
3.4 Room comfort
2.7 Hotel condition
They paid and stayed.
for Everyoneby Nadeem from Glasgow
Nice hotel in Pangbourne.Posted Aug 13, 2013
Good hotel in a central location. Room was fine and happy with the stay
by Allan from Essex, UK
Just don'tPosted Jan 22, 2013
Pros: Comfortable bed
Cons: Everything else
Location: Suited us
The management of this hotel need to take a look at what they are doing. We stayed 2 nights, the room was OK and the bed comfortable but paintwork was dirty, one bath towel provided between two people, shower trickled and not enough hot water, breakfast meagre. We returned for our second night to find the room not cleaned and the bed unmade. The explanation was the bad weather had prevented the housekeeper from getting in. Do you need a housekeeper to make a bed? As far as we could work out we were pretty much the only guests, I wonder why?
for Business Travelersby PY
OverpricedPosted Nov 9, 2012 on Hotels.com
This is a very average hotel and not very well run. The location and potential are good but the decoration needs modernising and the staff need a customer care course. Breakfast was poor and there was one milk jug between all the tables! Check in and check out were chaotic with no-one knowing what to do. A disappointing experience.
Recommendedby S Popple
Pleasant staff but lacking attention to detailPosted Nov 7, 2012 on Hotels.com
I woke early due to the uncomfortable coldness of the room - the heating had been on when I arrived but went off sometime during the evening and was still not back on by the time I left early at 10:30 because the room was so cold. The manager said he'd investigate when I phoned at 09:00 to mention there were no towels - these were duly delivered but the heating stayed of with no call-back to report progress. If I hadn't experienced these to problems it seemed like a pleasant hotel and could have been a good stay.
for Business Travelersby David
Hotel for trainspottersPosted Oct 13, 2012 on Hotels.com
Booked hotel on location, but failed to see it was next to a railway line. The fast trains certainly keep you awake!!
for Business Travelersby Bob
center of town-reminded me of Faulty TowersPosted Jul 22, 2012 on Hotels.com
Cozy little inn with 20-30 rooms. Reminded me of the hotel in the TV show Faulty Towers. Combinations of going up then down then up a couple more stairs. Staff was friendly. Pub on premise with 2 bitters on tap and able to put on room tab. Room and bath were compareable to US size. Only negative were the creaky floors, but that was worth it for the quaintness
for Everyoneby A verified traveler
Lovely staffPosted Jul 7, 2012
Cons: The trains were nearby which you could hear late at night
Lovely staff but trains were annoying to hear at night... Happy to move us to another room
for Everyoneby A verified traveler from Bergen, Norway
Very EnglishPosted Jun 13, 2012
Pros: Cosiness and the bar. But why is it impossible to have a drink or a pub meal without tv?
Location: Extremely centrally located in a very small village
A cosy very English hotel. Small room - large bathroom. Very helpful staff. Beakfast very continental. Very nice bar
by A verified traveler from Kent
No time for breakfastPosted Feb 20, 2011 on Hotels.com
Poor stay, uncomfortable bed, too noisy, staff didn't care, we advised the staff we had to set off early, no problem, breakfast starts at 7 . We found to our dismay it did not. All doors locked, no breakfast, no staff, no value for money paid.
by A verified traveler from Yorkshire
Very poorPosted Oct 23, 2010
Cobwebs in the room, toilet didn't flush properly, volume on TV didn't work, the shower had cracked tiles and was not very clean and the room was cold. To top it all the advertised inclusive full breakfast was a continental breakfast which would have been OK had they not run out of pastries and fruit. They had no bread rolls and after complaining I was offered toast but even this was burnt. My FULL breakfast was therefore juice, coffee and burnt toast. Never again!