Ratings based on 598 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Puerto Rico

Posted May 20, 2015
Fun hotel in a great area. The staff was very helpful. We got an upgrade! It was nice to be able to communicate in Spanish with the manager. And they have a great bike rental system that you can use your bike all day for only €12. Breakfast was really good too.
2 out of 5
by A verified travelerfrom new york

One soap and one shampoo for two people

Posted May 11, 2015
And the bath and toilet setup is awful. No room to store clothes either.
Comment from Hotel Management
May 13, 2015 by manager.ber@axelhotels.com, Hotel Management
Dear Guest, We have taken note of your comments and hope to remedy soon, in order to improve our quality and service. We really appreciate your time and your opinion. Regarding the equipment of the room, I have to say that we have a team of 24 hour reception, any client can call any time, and they will be providing amenities, irons, wash, clothes or any other thing you need. I hope to see you soon in Axel Hotel Berlín or at one of our Axel Hotels around the world. Yours Sincerely, Juan Carlos Utrilla General Manager Axel Hotel Berlín
5 out of 5
Recommended
for Everyone
by A verified traveler

Stort hotell nära till tunnelbanan och shopping

Posted May 11, 2015
Ett bra hotell med supersköna duschar. minibar, tv storsäng. Snäll personal men baren i hotellet är dålig. dålig personal : otrevliga och långsamma
3 out of 5
by A verified travelerfrom C

Nice central location

Posted May 11, 2015
Found hotel to be very smokey, otherwise good central location ideal for U Bahn.
Comment from Hotel Management
May 13, 2015 by manager.ber@axelhotels.com, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Juan Carlos Utrilla General Manager Axel Hotel Berlín
4 out of 5
Recommended
for Other
by A verified travelerfrom UK

Good Hotel in heart of Gay District

Posted May 10, 2015
Pros: Friendly hotel/bar staff
Cons: slightly more lighting would improve the corridors
Location: This hotel is perfect for visiting the nearby gay night-life on foot. Also, there are some nice restaurants nearby too.
A nice hotel with friendly staff. Rooms are clean and comfortable and the black walls and mirrors give the hotel a sophisticated appearance.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Israel

Posted May 5, 2015
Location: Carlos is the best !
good hotel ; nice location clean; nice and good sauna
Comment from Hotel Management
May 7, 2015 by manager.ber@axelhotels.com, Hotel Management
Dear Guest, Thank you so much for staying with us and for your opinion, it´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here in any of our Axel Hotels. Kind Regards, Juan Carlos Utrilla General Manager Axel Hotel Berlín
4 out of 5
Recommended
for Everyone
by A verified traveler

Ottimo, molto vicino alla metro

Posted May 4, 2015
Pros: posizione invidiabile, praticamente vicino a tutto, metro, supermercati, centri commerciali, ristoranti....
Cons: i bagni avrebbero bisogno di una piccola ristrutturazione parziale, l'ultimo giorno non mi hanno lasciato l'accappatoio e pantofole per la SPA...
Appen arrivato, ho dovuto aspettare per la mia camera, giustamente perchè ero arrivato alle 8 del mattino, ma molto gentilmente mi hanno fatto lasciare la valigia. è praticamente a due passi dalla metro di Wittenbergplatz,e vari locali li vcino...unica pecca però se deve essere un hotel gay, che si accettassero tali...l'ultimo giorno volevo rilassarmi in SPA, e una coppia "etero" ha preso possesso della vasca, "consumando" all'interno della tale vasca per più di 1 ora!!!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Very friendly staff

Posted Apr 30, 2015
Everyone was very helpful. We was a little apprehensive about being the only heterosexual couple in the hotel. But that just proved how nieve and narrow minded we were. We had a fantastic time, and were welcomed by all. A truly fantastic hotel
Comment from Hotel Management
May 7, 2015 by manager.ber@axelhotels.com, Hotel Management
ING004 Dear Guest, Thank you so much for your great opinion!! We really appreciate your time to give us your opinion, for us is always welcomed our guests help to improve our services. We are pleased to have had you with us and hope to see you soon at any of our worldwide Axel Hotels. Million thanks, Juan Carlos Utrilla General Manager Axel Hotel Berlín
4 out of 5
Recommended
for Couples
by A verified travelerfrom Antwerpen

Super goede ligging

Posted Apr 21, 2015
Leuk design hotel in goede buurt. Veel winkels en openbaar vervoer vlakbij. Goede restaurants in onmiddellijke omgeving.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom BW

Zentrumnah, schwarz, durchsichtig

Posted Apr 12, 2015
Pros: Angestellte (sehr sehr nett) Zentrumnähe, Architektur
Cons: Hygiene im Bad (Toilette, Dusche)
Location: U-Bahn-Haltestelle Wittembergplatz....von da aus alles zu erreichen....
Mutter und Tocher Urlaub.... Sehr zentrumnah. 1 bis 2 Gehminuten zur U-Bahn. Von dort ist alles super zu erreichen, egal in welche Richtung. Aufenthalt angenehm. Nur waren in der Toilette an der Wand ölige Abdrücke einer Hand. Dusche lief etwas aus. Insgesamt sehr interessante und ansprechende Architektur und Aussicht. Der Spa-Bereich steht frei z.V. (Sauna, Whirpool) bis 2 Uhr morgens. Frühstück kann gebucht werden. Burgerrestaurant im Hotel. Die Angestellten sehr hilfsbereit und flexibel. Wlan frei. Wir waren sehr zufrieden und hatten einen entspannten Aufenthalt im Hotel...