Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
50% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by Ian from Cardiff

Nice hotel but no WiFi

Posted Jan 18, 2014
Pros: The staff are friendly and speak good English
Cons: They should fix the wifi internet access!! Rhe lighting in the rooms could be brighter. There is no one major light for each room; only 3 small ones.
Location: The Rathaus old town hall is well worth a look
This hotel is ok. The rooms are comfortable, the staff are friendly. However, there is no wifi. I have stayed in this hotel twice and on both occasions the wifi was broken. The staff were aware of the problem but by second stay 3 months later it was still broken. As I was on business this was really inconvenient. There is a computer in the lobby with internet access but whilst on business I need my own laptop which has all my own files. On my second trip however, even this computer was broken.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 21, 2010 on Hotels.com
5 out of 5
by A verified traveler from New York, NY

Air conditioning, please!

Posted Aug 17, 2010 on Hotels.com
Berlin's not warm enough to require central air, but it would have been great to have during my stay. Still, all it took was one call to the front desk to get a fan for my room, and I was all set. The only other suggestion I'd have for improvement is to include proper soap and shampoo instead of that hybrid soap/shampoo gel that's mounted to the wall in the shower. That stuff is pretty useless!
3 out of 5
by A verified traveler from Glenburn, ME

Best Western Schloss Koepenick-adequate

Posted Jul 31, 2010 on Hotels.com
This hotel was under remodeling so the sauna and other amenites were not availabe. The night desk individual was very helpful; the girl during the day struggled with her English. Very clean and functional.
3 out of 5
by A verified traveler from Scottsdale Arizona

Not reconmended.

Posted Sep 26, 2009
This hotel definetely it's not 4 stars, i stayed in other 3 stars in Berlin is much better than this hotel. Even tho this hotel is best western, but it's the most run down best western i have ever see, carpet and furnitures are very very old with stain.
5 out of 5
by A verified traveler from london


Posted Sep 4, 2009 on Hotels.com
A good hotel if flying to and from Schoenefeld airport as only a 15 mins taxi ride away. A bit inconvenient being out in Kopenick as one need to catch a bus 164 to the S-Bahn and then a few stops into Berlin city centre. However, Kopenick is a nice location and the hotel was very comfortable. Good for families but not if you want the City night life.