Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom www.movingmaniacs.com

Nice Breakfast

Posted Apr 21, 2015
Was expecting a Carbolicious breakfast but was pleasantly surprised when there was bacon sausage home fries cheese omelette waffles bagels Danish cereal yogurt fresh fruit orange juice apple juice cranberry juice. unfortunately the website said there was a spa but there was none at all. the pool was very cold could not even get into it and really wanted a hot tub which is why we booked our stay there. Was kind of sad because of that
4 out of 5
Recommended
for Everyone
by A verified traveler

No Heat

Posted Feb 8, 2015
Pros: Breakfast was awesome
Cons: should have checked the problem with the heat before they new all the rooms would be booked for a nearby conference - bad planning
Our room had no heat and at 27 degrees outside it would have mattered. When we addressed the issue to the front desk they said our room did have heat issues and to crank it up and wait 10 minutes. That was ridiculous on many levels, so we were told we would have to change rooms. Not a welcoming thought for 4 tired women who just unpacked and started to settle in. So we packed up and went upstairs to a room that was already occupied! After discussing this with the front desk they only had one room on the first level available with a king bed and a single pull out - well, if that's all they had, so be it. We go back downstairs in slippers and pj's and pile into another room and then have to ask for a cot since we were NOT going to sleep 3 grown women in one bed! They accommodated us and we survived the night, but the heat issue should have been address LONG before we ever showed up for check in!!!
3 out of 5
Recommended
for Families
by A verified traveler

Average

Posted Jan 21, 2015 on Hotels.com
The stay was average. The included breakfast was ok. The staff was pretty average, except for the woman who cooked breakfast. She was very pleasant and attentive and kept the breakfast buffet filled.
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Aug 4, 2014 on Hotels.com
3 out of 5
Recommended
by Sarafrom Thurmont, MD

just OK for college tour home base

Posted Jul 11, 2014 on Hotels.com
The room was a little less equipped than expected. Things were laid out awkwardly requiring us to unplug the lamp by the bed in order to plug in phone charger to use wake up alarm on our phone. The location did not offer much at all in the way of food. Even gas was not that convenient. Not horrible, just not great.
4 out of 5
Recommended
by cleaner1from Albany NY

Posted Jun 24, 2014 on Hotels.com
The hotel has no control of customers, but folks in the room next to me were very loud. No insulation in the walls. Someone got locked out of his room at 3AM, & was banging on the door & yelling in the hall.
5 out of 5
Recommended
for Everyone
by vivfrom richmond va

Awesome

Posted Jun 15, 2014
I plan to go back and visit and stay in the same hotel everything was awesome
3 out of 5
Recommended
by Ted

This traveler left a rating score only Posted May 31, 2014 on Hotels.com
4 out of 5
Recommended
by Ted

This traveler left a rating score only Posted May 28, 2014 on Hotels.com
4 out of 5
Recommended
by Almedinafrom Nb

Best western

Posted May 13, 2014 on Hotels.com
Pretty good. Nice room... Relaxing