Ratings based on 260 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Hotel rooms okay. But more 4 star hotel.

Posted Nov 24, 2014
Clean and modern room, price was fair via blindbooking. Gym was a bit poor without spray to clean the equimpent after/before usage. Sauna is pretty smell and pool room smells. I'm still wondering how to get a real invoice for my stay. I booked via Blind Booking and it seems like you don't get a real invoice incl. VAT. then.
4 out of 5
Recommended
for Everyone
by A verified traveler

the location is very very good

Posted Nov 11, 2014
the location is very very good. The hotel is clean and can be stay again. The staff are very friendly. I like it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ireland

Great hotel in a central location

Posted Nov 4, 2014
Pros: It's central location, the quality of the room and the excellent cocktail bar.
Cons: Perhaps have breakfast included in the room price
I traveled with my girlfriend and I have to say this was one of the best hotels I have ever stayed at. The staff were friendly and the room was clean, quiet and spacious. The sauna and pool facilities were excellent. There is a train station 2 minutes walk away which makes accessing anywhere in the city easy, although it is so central that you could just walk to most places. I would definitely stay here again and have already recommended it to my friends and family.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Super hotel, excellent location

Posted Nov 2, 2014
Pros: The friendly staff was the highlight. We were made to feel welcome at all times.
Location: The location could not be better for touring, food, shopping and best all, transportation..
Staff were extremely courteous, friendly and very helpful. We thoroughly enjoyed our stay. The hotel is well designed and maximizes on space. We loved our interior room which overlooks the lobby. Gym facilities were terrific for the space available.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Honolulu, Hawaii

Walking distance to museums

Posted Oct 25, 2014
One of, if not the best hotel we stayed at on our trip to Europe! Staff very helpful. The room was spacious and clean. The beds were very comfortable and can't beat free wifi. We would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Very nice hotel, close location to metro & sights

Posted Oct 22, 2014
Pros: Location and staff.
Cons: A bit expensive but still really nice place.
Location: Close to the metro.
Really nice staff. The gal that helped us at check-in, I think her name was Ms. Chang, was really great. Room was comfortable and nice. Breakfast was good and plentiful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgia, USA

Perfect location!

Posted Oct 20, 2014
Pros: Location and breakfast variety.
Cons: Communication of the staff was not always clear in English.
The hotel is near the train station with many restaurants in the area. The hotel breakfast is varied and delicious. The room we stayed in was very spacious and inviting. We had a problem with wi-fi in the room, but the manager promptly corrected the situation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, ideal base for getting about

Posted Oct 19, 2014
The hotel is next to the railway and underground station busses and trams also. Ideal for getting about and seeing the sights. The staff are very friendly and the hotel is very clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom L.A.

Good location, good sights, good food, good shoppi

Posted Oct 17, 2014
Pros: See above.
Cons: The front desk staff is young and need to know much more about special local places that Berliners know and tourists don't.
Location: See above
The hotel room was spacious and wifi dependable. The bed is comfortable and there is ample space for clothing and toiletries. Walking to Museum Isle was quick. And public transportation is close by. The staff were always willing and patient and did their best. The staff seemed untrained in concierge responsibilities, like knowing Berliners' choices and not just easy to get off the internet tourist spots: cultural events, food, shops, etc.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, DC

Comfortable hotel great location

Posted Oct 7, 2014
Pros: Everything
Cons: nothing
Location: Walking distance to many restaurants, museum island and most tourist attractions. If you do not want to walk, the metro is across the street.
The hotel is in a great location, walking distance to everything and with the metro across the street. The facilities are very nice with a nice piano bar. The rooms are spacious and very comfortable.