Breakfast, lunch and dinner served

Reviews of Grünau Hotel

Grünau Hotel
Kablower Weg 87, Berlin, BE

Reviews

8.2

Very Good

Rating 10 - Excellent. 19 out of 65 reviews" "
Rating 8 - Good. 34 out of 65 reviews" "
Rating 6 - Okay. 9 out of 65 reviews" "
Rating 4 - Poor. 2 out of 65 reviews" "
Rating 2 - Terrible. 1 out of 65 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff in well appointed hotel.
Stayed 4 nights in Aug 2023

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it
Stayed 1 night in Jul 2023

10/10 Excellent

HYE SUN

Stayed 1 night in Aug 2022

10/10 Excellent

Bruce

Stayed 1 night in Jul 2022

8/10 Good

Denys

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good..quiet place very clean staff very helpful and kind
Stayed 2 nights in Oct 2019

6/10 Okay

R

Liked: Cleanliness, room comfort
Location of the hotel is quite a distance away from the nearest train station. No stores nearby.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Style. Bathroom was 10 out of 10 Mattress (cover) was toooo hot
Stayed 3 nights in Aug 2019

8/10 Good

MR B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

chel, H

Disliked: Staff & service
Far from city.
Stayed at this hotel for 3 days on a half board basis. Far from the city although there's a train station nearby. No coffee or tea facility in the room, if you want one you have to order it. No aircon. Kitchen staff are friendly. On their half board basis, you get a breakfast buffet and a 2 coarse meal for dinner with 3 choices. Drinks not included with the dinner. Food is OK nothing special.

8/10 Good

Darlene, Toronto Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grunau Hotel Outside of Berlin
Excellent hotel ... the staff is so friendly and very professional ! I loved the design of the hotel. Food was excellent. The only downfall is location for those who like to be in the big city. For myself I love to stay outside and rest from the city. Perfect for me and my kids. There is a large park nearby for campers. 1 km from the train Grunau station. We enjoyed the location. My rating would be a 5 for me but for the average traveller maybe not.

8/10 Good

Pascal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches Personal, dass sich schnell auch um Sonderwünsche kümmert. Uriger Gastraum im "Altapothekenstil"

6/10 Okay

Christian

Liked: Cleanliness
Wir hatten das Hotel am Wochenende gebucht. Soweit so gut. Leider besitzt keines der Zimmer Klimaanlage und neben an ist eine Flüchtlingsunterkunft, bei offen Fenster war es bis spät in die Nacht sehr laut. Service war in Ordnung! Sauberkeit war O.K. der Preis nicht angemessen!
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Sebastian

Stayed 1 night in Jun 2023

10/10 Excellent

Maren

Stayed 1 night in Jun 2023

10/10 Excellent

aurelia

Stayed 1 night in Oct 2022

10/10 Excellent

Uwe

Stayed 2 nights in Sep 2022

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles super
Stayed 1 night in Jun 2022

10/10 Excellent

Larisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from Vielen Dank on Jun 29, 2022
Liebe Larissa, danke für das toole Feedback, wir freuen uns darauf sie wieder bei uns begrüßen zu können. Ihr Team vom Grünau Hotel

6/10 Okay

Georg

Traveled with group
Liked: Cleanliness
Ging so. Schlechter als letztes Mal
Sehr früher Check out mit 10.00 Uhr. Wir wurden im Kommandoton darauf hingewiesen das wir diese Zeit überschritten hatten. Auch die von uns wahrgenommene Möglichkeit draußen zu frühstücken wurde vom Personal als lästig empfunden. So unsere sicherlich zutreffende Wahrnehmung. Beim letzten Besuch vor wenigen Jahren war der Parkplatz noch frei. Jetzt kostenpflichtig.
Stayed 2 nights in Jun 2022
Response from Danke für das Feedback on Jun 20, 2022
Lieber Georg, danke für Zeilen, wir haben Ihre Anmerkungen intern besprochen. An Ihrem Abreisetag mussten wir auf den pünktlichen check out bestehen, da wir in der Folgenacht ausgebucht waren. Den Vorwurf das Sie uns lästig sind, möchten wir entschieden von uns weisen. Das Parken dürfen wir seit einer Änderung des Gesetzgebers im Jahr 2017 nicht mehr kostenfrei zu Verfügung stellen. Wir würden uns freuen Sie wieder bei uns begrüßen zu können. Herzliche Grüße aus Berlin, Ihr Team vom Grünau Hotel

10/10 Excellent

Susann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes und hilfsbereites Personal, u komplizierter Check-in via Handy, sehr gutes Frühstück
Stayed 3 nights in Mar 2022

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glimrende sted
Ganske fint
Stayed 1 night in Aug 2021

8/10 Good

Friedemann

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Martina

Liked: Staff & service
Stayed 2 nights in Aug 2020

10/10 Excellent

Maik, Salzgitter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben uns als Familie sehr wohl gefühlt. Trotz Corona-Vorsichtsmaßnahmen ist es dem sehr freundlichen Personal gelungen eine gastfreundliche Atmosphäre herzustellen.
Stayed 2 nights in Jul 2020
Response from Vielen Dank on Jul 28, 2020
Danke für die positive Rückmeldung, es sit schön zu lesen, dass Sie sich bei uns wohl gefühlt haben.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trotzt der Einschränkungen waren die Mitarbeiter sehr bemüht uns einen angenehmen Aufenthalt zu gestalten. Service hervorragend. Alles sauber. Prima kommen gerne wieder
Stayed 2 nights in Jul 2020
Response from Vielen Dank on Aug 20, 2020
Danke für das positive Feedback, wir freuen uns Sie bald wieder begrüßen zu können.

10/10 Excellent

Ingo-Rolf

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles im Grünen ;-)
gutes Hotel mit gutem Service
Stayed 2 nights in Jun 2020
Response from Auf ein Wiedersehen on Jul 28, 2020
Danke für dieses tolle Feedback und vielleicht bis zum nächsten Besuch.

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Super Service - leider Geruchsbelästigung
Der Aufenthalt war aufgrund der starken Geruchsbelästigung (offensichtlich von außen) nicht so toll. Übernachtung auf der Fettabscheiderseite nicht empfehlenswert.
Stayed 1 night in Mar 2020
Response from Gastgeber on Apr 28, 2020
Wir hatten durch die Covid19 Situatian das Hotel ein paar Tage geschlossen, deshalb die späte Reaktion. Sie haben 5 Nächte bei uns im Hotel gewohnt, der Betrieb war schon stark eingeschränkt und Sie haben beinahe alle 2 Stunden mit einem Mitarbeiter der Rezeption gesprochen. Wäre es da noicht möglich gewesen einen Hinweis zu geben. Wir haben die Ursache gefunden und konnten Sie problemlos lösen. Dann wäre der Aufenthalt für Sie wirklich richtig rund gewesen. Da Sie ja unseren Service sehr loben, würden wir uns freuen Sie wieder bei uns begrüßen zu können.

8/10 Good

Jean-Pierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Ingo-Rolf

Business traveler
Liked: Staff & service
Stayed 4 nights in Aug 2019

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

GHAZUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When booking, there were smoking rooms and when entering the hotel smoking is prohibited
Stayed 1 night in Feb 2019

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles super. Personal, Zimmer, Essen, die gesamte Location ist ein Besuch wert. Mega- Empfehlenswert!!
Stayed 1 night in Jan 2019
Response from Gruenau Hotel on Jan 31, 2019
Lieber Frank, danke für das tolle Feedback. Wir würden uns sehr freuen Sie bei passender Gelegenheit wieder bei uns im Hotel begrüßen zu können.

8/10 Good

Anette

Liked: Cleanliness, staff & service
Nice Hotel, but rooms need renovation. They are old designed. Many employees can’t speak English, or talk poorly.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

Mikkel

Disliked: Cleanliness, staff & service, property conditions & facilities
Internet dis not work and the hotel dis not Care much about it Quite unfriendly service ☹️
Stayed 1 night in Sep 2018
Response from host/owner on Oct 10, 2018
Hi Mikkel, thanks for your stay in the Gruenau Hotel. Yes it's true, in the night of your stay our Wi-Fi System did not work. We wanted to offer alternatives but you don't wanted them. In our personal conversation you told me,, no thanks, I don't want any help''. What is unfriendly in offering assistance? At your check out day the Wi-Fi worked absolutely perfect. Kind regards, your Gruenau Hotel Team

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war wie immer sehr schön!
Stayed 1 night in Sep 2018
Response from host on Oct 12, 2018
Liebe Anne, vielen Dank für das tolle Feedback. Wir freuen uns Sie bald wieder begrüßen zu können. Ihr Team vom Grünau Hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location with reasonable price 10 min by car from schönfeldt AirPort
Stayed 1 night in Aug 2018

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy this hotel - don't think twice.
Had to write this review. We loved this hotel. We came in the dead og night and all was easy and everyone nice and accommodating. The outside terrace was nicely covered and guests were still relaxing there till late. The Breakfast room was quirky, quaint and lovely and had great variety, even a ham slicer and an orange presser. I could have given this hotel 5 stars with 2 of the 5 cheeses being more exotic and some homemade German bread. (I think I will bring the at Tete de Moine and a Girolle next time I stay there). The room was 5 star and even had a nail file and cotton cushions in a lovely box (look and learn you 5 star hotels!). On top it was dead cheap.
Stayed 1 night in May 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nettes Hotel neben einer Bahnstrecke
Das Hotel ist hübsch eingerichtet, der Preis des Frühstücks ist mit 12,50 € allerdings unangemessen hoch für das dafür Gebotene.

6/10 Okay

Finn

6/10 Okay

Michael, Børkop

Liked: Cleanliness
Disliked: Room comfort
Okay, men vær opmærksom...
Super fint og hyggeligt område. Dog var der lidt negative ting... Hotellet skulle have multisprogede personale, her var engelsk meget "trist" Hotellet viser 4 stjerner, men har hverken minibar eller aircondition på værelserne! Hotellet havde bowlingbaner på stedet, men disse måtte vi ikke benytte, da der var kursus, andre steder på hotellet.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel!
Empfehlung. Wir kommen gerne wieder.