Ratings based on 67 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
73% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

good

Posted Aug 20, 2014
Pros: good
Cons: free wifi
Location: convenient. can buy day pass at recetion, very good.
convenient. value for money.convenient. value for money.convenient. value for money.convenient. value for money.
Comment from Hotel Management
Aug 23, 2014 by Thomas, Hotel Management
Dera Guest, thank you for your visiting our Hotel and sending your positive comments to us. We are very glad that you have been happy at our property and we are looking forward to welcome you again. kind regards Rudolf Helmel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Close to Central Berlin and train station

Posted Aug 12, 2014
Spent two nights there, it was perfect for getting around as there was local shops and train stations. The building was a bit outdated but the staff are very helpful.
Comment from Hotel Management
Aug 23, 2014 by Thomas, Hotel Management
Dear Guest, thank you very much for staying in our Hotel and thank you for you positive comments. We are glad that quality and service in our hotel did meet you expectations. We are looking forward to welcome you again. Kind regards Rudolf Helmel General Manager
2 out of 5
by A verified traveler

not great

Posted Aug 3, 2014
Cons: free wifi, better food in the restaurant, more helpful staff
if you are looking for anything German about your hotel, don't stay here
1 out of 5
by A verified traveler from Miami, Florida

Horror in Berlin

Posted Jul 21, 2014
Pros: We were looking for a hotel to stay overnight in order to catch out plane the next afternoon and this hotel was not good enough for an overnight stay.
Location: Bad Neighborhood and nothing to do nearby.
1. The Hotel does not have air conditioning. 2. The windows in your room remain open in order to cool off, and therefore you can not sleep due to the noise from the street. 3. You do not have Wi-Fi, its plug in to your device. 4. The room smelled. 5. The toilet appeared dirty. 6. It is located in a residential neighborhood and no restaurants in the area. 7. Just because it is called a Holiday Inn does not mean that it uses the same standards. 8. We checked out after 5 minutes in the room and they would not refund us our money.
Comment from Hotel Management
Jul 26, 2014 by Thomas, Hotel Management
Dear Guest, thank you very much that you have choosen our hotel for your stay in berlin and taking your time to send us your comments. We feel very sorry that you dicided to leave the hotel. We are planning to get air condition , flatsreens. and new carpet in all rooms. About all you other comments we will immediately discuss them with the person in charge. Please take my apology for what you erxperienced in our Hotel. Kind regards Rudolf Helmel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Location is handy for Tegel flights

Posted Jul 18, 2014
Pros: Staff & location
Cons: parking and WiFi
We were only in the hotel a few hours but the hotel staff made things pleasant
Comment from Hotel Management
Jul 22, 2014 by Thomas, Hotel Management
Dear Guest, thank you, that you have decided to stay at our Hotel, and also taking your time to send us your comments. We will share this information with the person in charge. We are planning to have air condition soon. We are looking foreward to welcome you again. Kind regards Rudolf Helmel General Manager
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 24, 2014
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Very friendly staff

Posted Jan 22, 2014 on Hotels.com
The hotel was clean and the staff was super friendly and helpful. The location has lots of average restaurants around,but we found nothing interesting in the neighborhood. Usually took a taxi or train elsewhere to eat. Room was average size,not too small. Had the mild smell of a hotel that hadn't been renovated for some time, but not bad...
2 out of 5
by Hotel Wizzard from London

Disappointing

Posted Nov 2, 2013
Pros: Nothing
Cons: Everything.
Location: Transport links into the city and airport are ok, yet that's about it with positive points.
The hotel is old, lacks any kind of style, autrocious carpets throughout, the whole place looks & feels run down, rooms are not noise insulated at all, staff needs to be coerced into action, area is ugly.
4 out of 5
Recommended
for Everyone
by Anthony from Australia

Good for the price.

Posted Aug 23, 2013
Pros: Old style decor and staff were helpful and spoke excellent English. Outlook over park. Close to transport and local shops.
Cons: Breakfast seemed a bit expensive so ate out.Good fro the rate.
Location: Turkish influence of neighbourhood. Humbolthrain Park is great with old war bunker of great interest. Wall walk memorial is 2 metro stops away.
Easy to find on Metro line U8. Good facilities for the price but no air con in room so be aware of hot months. Many eateries and shops close by. Liked in room coffee/tea facility. Many Turkish eateries nearby. Only a 5 stop metro trip to Alexanderplatz which is Berlin centre. Berlin Wall memorial only 2 stops away. Staff were very helpful. A good budget priced hotel at about 3.5 stars.
4 out of 5
Recommended
for Families
by A verified traveler from Calgary

Excellent and Efficient

Posted Aug 9, 2013
We selected this hotel for a one night stay because reasonably priced hotel in an easily accessible area of Berlin. Despite manning the front desk alone when a tour bus arrived, Holiday Inn staff member, Vivian, was excellent and efficient in providing service. For a family of five adults, the family room was the perfect size (it was in fact two bedrooms, a cot, and 1 bathroom). Other reviewers commented about the lack of air-conditioning; however, this is Europe where my experience has been that A/C is an exception in hotels rather than the norm. We requested a fan and that kept things comfortable all night. This hotel is huge and rooms and common areas do appear somewhat dated. Furthermore, we did experience a drain issue with the bathroom sink; however, Vivian again assisted by requesting maintenance to attend right away. He arrived promptly and fixed the problem with no further issues. I would recommend this location highly.