Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews of Yggotel Ravn

Yggotel Ravn
Albrecht-Achilles-Str. 57, Berlin, BE

Reviews

7.8

Good

Rating 10 - Excellent. 293 out of 1000 reviews" "
Rating 8 - Good. 429 out of 1000 reviews" "
Rating 6 - Okay. 191 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ksenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was good, but we had a broken shower and inconvenient plan of room
Stayed 4 nights in Dec 2023

8/10 Good

Andrea

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great value for price
Rooms are small but comfortable. Elevator was out of service, issues in the room with door not closing properly and bathroom door getting stuck. Staff often does not speak English or German. Amazing breakfast buffet, close to KuDamm. Price is great!
Stayed 5 nights in Nov 2023

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

NADIA

Liked: Cleanliness, staff & service, property conditions & facilities
The area is good
Stayed 1 night in Nov 2023
Response from Your team of Yggotel Ravn on Nov 24, 2023
Dear guest,Thank you for your great review. We are happy that you enjoyed your stay with us. Come and visit us again soon. We look forward to you!

8/10 Good

NADIA

Stayed 1 night in Nov 2023

10/10 Excellent

Jackie

Stayed 1 night in Nov 2023

6/10 Okay

sevdalija

Stayed 4 nights in Sep 2023

8/10 Good

Brinagyg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great
Stayed 4 nights in Aug 2023

6/10 Okay

Faris

Stayed 4 nights in Jun 2023

8/10 Good

Natalie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apart from parking.
Stayed 1 night in Apr 2023

6/10 Okay

Sam

Stayed 3 nights in Feb 2023

10/10 Excellent

Mahboubeh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing experience!
An amazing experience at this beautiful hotel in the heart of Berlin! Perfect & helpful staff on front desk welcomes us on arrival day, inside the hotel is furnished with gorgeous decor, nice and fresh buffet breakfast with very good staff at breakfast hall can make your journey beautiful.
Stayed 3 nights in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location very close to bus and train stations. Also have a supermarket nearby. Friendly and safe neighbourhood. Staff are helpful and room was very comfortable and cosy in the winter.
Stayed 6 nights in Dec 2022

4/10 Poor

Deniz

Stayed 2 nights in Dec 2022

8/10 Good

Bernadette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous! Really great value for money, great location
Stayed 7 nights in Apr 2022
Response from Andrea on May 17, 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

sevdalija

Stayed 6 nights in Apr 2022

8/10 Good

Zhuosheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a bit away from the city centre, but the room is good, especially it's not actually expensive.
Stayed 8 nights in Mar 2022
Response from Andrea on Mar 27, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Yesika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of all, the place is amazing, also the room was always clean and as shown in the photos. The best experience and the location was really convenient. The perfect place to stay.
Stayed 3 nights in Feb 2022
Response from Andrea on Mar 21, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrea and breakfast staff were great
Stayed 4 nights in Nov 2021
Response from Hotel Franke Berlin on Nov 11, 2021
Dear guest, Thank you very much for rating us. We are glad that you were especially satisfied with our staff. Hopefully you will visit us again. With kind regards Your Hotel Franke Berlin team

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was a bit strange and didn't really provide a lot of privacy. Which was a shame as the room was really nice.
Stayed 4 nights in Sep 2021
Response from Hotel Franke Berlin on Sep 29, 2021
Dear guest, We appreciate your feedback very much. Thanks a lot and we hope to see you again here. With kind regards Your Hotel Franke Berlin team

10/10 Excellent

N G

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Cool wee room. Good use of space. Clean, comfortable and with a slide screen for bathroom privacy. The staff were very friendly too. The location is perfect for ubahn, restaurants, shopping, jazz clubs and there’s a great wee bar along the road. There’s also 2 supermarkets within a short walk too.
Stayed 10 nights in Sep 2021
Response from Hotel Franke Berlin on Sep 20, 2021
Dear guest, Thank you very much for your fantastic rating. We are happy that you had a great stay with us. Hopefully we will have the pleasure to welcome you back at our hotel. With kind regards Your Hotel Franke Berlin team

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable Hotel
Check in was easy and efficient by english speaking reception. Room had been recently decorated and was spotless. Bed very comfortable. Nice bathroom. I travelled alone so semi open-plan arrangement did not bother me. Had i not been alone more privacy for toilet would have been prefered. Room did not have any tea or coffee making faclities and was not air conditioned. A room safe was provided as were shower gel/ shampoo in full size bottles and of not bad quality. Could not fault towels or bed linen and general cleanliness was excellent. Public transport u bahn less than 10 minute walk and buses even closer so accessabilty was adequate. I did not take breakfast at hotel so unable to comment other than the coffee smells nice in the mornings. I would stay again. Perhaps not in mid summer when lack of air conditioning could be an issue.
Stayed 4 nights in Sep 2021
Response from Hotel Franke Berlin on Sep 10, 2021
Dear Steven, Thank you very much for your kind words regarding your stay at our hotel. We are glad that you had a good stay and we cant wait to see you again. With best regards Your Hotel Franke Berlin team

10/10 Excellent

Denise

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very friendly and helpful staff, quick check in, great location and clean. Perfect for 4 days stay as a tourist, at a very good price.
Stayed 4 nights in Aug 2021
Response from Hotel Franke on Sep 3, 2021
Dear guest, Thank you very much for taking the time to write us this review. We hope we will have the chance to welcome you back at our hotel soon. With kind regards Your Hotel Franke team

10/10 Excellent

Yosef

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, good amenities and quiet location
Great hotel and accommodating staff. Good location and comfortable, however I personally found the room on the small side but served its purpose well so I'll probably be booking this place again.
Stayed 5 nights in Aug 2021
Response from Hotel Franke on Sep 3, 2021
Dear Yosef, Thank you very much for taking the time to write us this review. We hope we will have the chance to welcome you back at our hotel soon. With kind regards Your Hotel Franke team

6/10 Okay

Natalia

Liked: Cleanliness
Stayed 4 nights in Aug 2021
Response from Hotel Franke Berlin on Sep 6, 2021
Sehr geehrte Natalia, vielen Dank für Ihr Feedback. Ihre Bewertung hat noch Luft nach oben. Leider geben Sie uns keinen Hinweis darauf, was Ihnen nicht gefallen hat. Nur konstruktive Kritik hilft uns herauszufinden, wo noch Schulungsbedarf besteht. Über einen erneuten Besuch würden wir uns dennoch sehr freuen. Mit freundlichen Grüßen Ihr Team vom Hotel Franke Berlin

10/10 Excellent

F a

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2021
Response from Hotel Franke Berlin on Aug 2, 2021
Sehr geehrter Gast, vielen Dank für Ihre sehr gute Bewertung. Wir freuen uns, dass Sie mit Ihrem Aufenthalt komplett zufrieden waren und wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Team vom Hotel Franke Berlin

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Only downfall was no AC
Stayed 2 nights in Jul 2021
Response from Hotel Franke Berlin on Jul 26, 2021
Dear guest, Thank you very much for this good rating. We are happy that you had a great stay with us. Yes, unfortunately we do not have any air con but it is possible to ask for a fan at the reception next time. Hopefully you will visit us again soon. Kind regards Your Hotel Franke Berlin team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d stay again
Stayed 4 nights in Jul 2021
Response from Hotel Franke Berlin on Jul 26, 2021
Dear guest, Thank you very much for your good rating. We are so happy that you would like to stay again with us. With best regards Your Hotel Franke Berlin team

8/10 Good

AdrianC., Barcelona, España

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un poco lejos del centro de Berlín y de los trenes, pero el hotel estuvo tal como se muestran en las fotos, excelente!
Stayed 1 night in Oct 2020
Response from your feedback on Oct 15, 2020
Vielen Dank für Ihre Bewertung. Ihre Meinung ist uns sehr wichtig.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Andrea on Sep 20, 2020
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig

2/10 Terrible

Gusa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They never responded to me
I never experienced the stay. I was supposed to be there on march but all the airports were shut down because of coronavirus. I tried several times to contact them and also the “hotels.com” for taking my money back, but without succes
Stayed 3 nights in Mar 2020
Response from your feedback on Oct 15, 2020
Thank you for your message. I forwarded your case to the appropriate department. If you have any questions, please do not hesitate to contact us. Our telephone number is: +49 (40) 600 80 80. Thank you for your understanding.

10/10 Excellent

Ilham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Franke Hotel
Wonderful, friendly staff, room service is excellent, the room is very clean
Stayed 3 nights in Aug 2020
Response from Andrea on Aug 18, 2020
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig. Thank you very much for welcoming you to our house. Your feedback is very important to us.

10/10 Excellent

Dennis, Hamburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, good location, best value. Parking availible, subway 5 Min walk
Stayed 1 night in Jul 2020
Response from Andrea on Aug 2, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Stayed 7 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very stylish and modern. Very friendly and welcoming staff
Stayed 3 nights in Feb 2020
Response from Hotel Franke on Mar 8, 2020
We thank you for your visit and hope to see you again soon Sincerely yours

10/10 Excellent

Barbara, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best hotels I have stayed in, I will miss this place! 💕
Stayed 7 nights in Jan 2020
Response from Strzys on Mar 1, 2020
Dear Guest, Thank you for your visit and the positive review. We hope to see you again soon in our house. Sincerely yours

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Empfang Hotel Franke on Mar 2, 2020
Besten Dank für Ihren Besuch und die positive Bewertung. Wir hoffen Sie bald als Gast Willkommen zu heißen Mit freundlichen Grüßen

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice and cosy. Great for anyone thst comes on vacation with family or just freinds.
Stayed 5 nights in Feb 2020
Response from Empfang Hotel Franke on Feb 29, 2020
Thank you for your visit and the positive Rating. We hope to welcome you soon as a guest Sincerely yours

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
Stay was first class. The hotel has been completely renovated last year and it does look very good indeed. I have one point to make, the space available for hanging clothing is in my opinion too small. Otherwise everything was very good.
Stayed 6 nights in Feb 2020
Response from Empfang Hotel Franke on Feb 29, 2020
Thank you for your visit and the positive Rating. We hope to welcome you soon as a guest Sincerely yours

8/10 Good

Raimondas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Empfang Hotel Franke on Mar 2, 2020
Vielen Dank für Ihren Besuch und die positive Bewertung. Wir hoffen Sie Bald wieder im unserem Hotel begrüßen zu dürfen.

6/10 Okay

Verified traveler

Stayed 5 nights in Feb 2020
Response from Empfang Hotel Franke on Mar 2, 2020
Vielen Dank für Ihren Besuch und die positive Bewertung. Wir hoffen Sie Bald wieder im unserem Hotel begrüßen zu dürfen.

4/10 Poor

Zoe, Kent

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff were rude and unapproachable. No kettle or means of hot water when asked. Menu in bedroom for hot drinks, but told no at front desk when asking for a hot drink after a long cold day. Put the sign on door handle to spare cleaning- should have received 2 drinks vouchers. Staff entered our room and moved items when we was out. We purposely requested for no one to enter the room and they did anyway. Good location with easy transport to city centre. Room good but 2 singles pushed together with single duvets, which was not convenient on Valentine’s Day night... Lovely hotel but sadly let down by rude and ignorant staff. Would not return due to the staff.
Stayed 3 nights in Feb 2020
Response from Strzys on Mar 1, 2020
Dear guest, Thank you in advance for your visit. We are sorry that you did not feel comfortable with us. We will deal with your complaint. Sincerely yours

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been coming to this hotel for a while, as it's in a quiet area, just off the mail shopping street and has a wealth of transport links nearby. This year the hotel has had a major upgrade and the rooms have been renovated. Staff are excellent and the breakfast is filling. I will be booking for this hotel again.
Stayed 5 nights in Dec 2019
Response from Strzys on Mar 1, 2020
Dear Guest, Thank you for your visit and the positive review. We hope to see you again in our house. Sincerely yours

4/10 Poor

Masha

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, the Room exactly how look in pictures. Best deal ever. Staff the best .
Stayed 1 night in Dec 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Football weekend
Good hotel in quiet area .....10min walk from charlottenberg train station
Stayed 3 nights in Nov 2019

8/10 Good

Anya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay, very clean and tidy
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Room amenities and decoration was among the best however the elevator wasn’t working and I had to take my luggages 6 floors up through the stairs. Hotel has no other amenities to offer guests other than their fancy rooms and shower rooms which is pleasant enough.
Stayed 4 nights in Oct 2019
Response from your feedback on Oct 21, 2019
Vielen Dank für Ihre Bewertung. Ihre Meinung ist uns sehr wichtig.