Bar (on property)

Reviews of a&o Berlin Kolumbus

a&o Berlin Kolumbus
Genslerstraße 18, Berlin

Reviews

7.0

Good

Rating 10 - Excellent. 146 out of 825 reviews" "
Rating 8 - Good. 309 out of 825 reviews" "
Rating 6 - Okay. 205 out of 825 reviews" "
Rating 4 - Poor. 91 out of 825 reviews" "
Rating 2 - Terrible. 74 out of 825 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

SUMEET

Business traveler, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Super smelly!
Stayed 3 nights in Mar 2024
Response from a&o Kolumbus team on Mar 18, 2024
Thank you for taking the time to share your experience of our hotel. We strive to create a pleasant atmosphere for all of our guests and we appreciate your feedback. We'd like to assure you that we prioritize cleanliness and take all necessary steps to ensure a comfortable stay. We value our guest's comments and look forward to providing an even better experience on your next visit.

10/10 Excellent

Hamrawit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful The hotel is very suitable for a budget traveler
Stayed 1 night in Mar 2024
Response from a&o Kolumbus Team on Mar 18, 2024
Thank you for your kind words about our friendly and helpful staff. We are so glad to hear that the hotel was suitable for a budget traveler. We strive to offer affordable and quality experiences to all of our guests, which is something we take great pride in. We appreciate your feedback and hope you enjoyed your stay with us!

10/10 Excellent

Lucian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good quality for price paid
Very good quality for price paid
Stayed 2 nights in Dec 2023

10/10 Excellent

Katerina

Traveled with group
Liked: Amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2023

6/10 Okay

Narayanan

Stayed 2 nights in Oct 2023

2/10 Terrible

Ashley

Traveled with group
Disliked: Cleanliness, staff & service, amenities
This place was one of the most unpleasant places I have ever stayed at. To begin with, we checked into our room which had not been cleaned from the previous occupants. Then after they switched our rooms, they ran out of towels, linen and key cards so we had to share 2 of each between 6. The paid buffet breakfast is atrocious and has no hot food. The staff are about as useless as an ashtray on a motorbike. And finally it’s in a very dodgy area. Couldn’t discourage people further from staying here.
Stayed 3 nights in Jul 2023

2/10 Terrible

Ali

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

2/10 Terrible

Federico

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrific! Stay away from this hostel! The worst place I’ve ever been in my life. Awful, dirty, a chaos, don’t provide linens and towels, no outlets to connect and charge devices, staff is patetic.
Stayed 4 nights in Jun 2023

8/10 Good

Mandlankosi

Liked: Cleanliness, staff & service
It was all good
Stayed 1 night in Jun 2023

6/10 Okay

Aleh

Stayed 1 night in Apr 2023

6/10 Okay

Takeharu

Power socket in my bed didn’t work well.
Stayed 1 night in Feb 2023

8/10 Good

Gaja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful friendly staff. Comfy bed and clean room. What more could you ask for! Enjoyed our stay
Stayed 2 nights in Feb 2023

10/10 Excellent

Shahrose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice to stay ❣️ Very clean, Friendly staff ❤ Having games snooker, footbal, and others and also have nice citing area. Games should be free 😓. But overall nice experience.❣️

4/10 Poor

Cody

Traveled with partner
Disliked: Cleanliness
Took me an hour standing around waiting to check in along with 3 other people. You book a private room with bathroom but bathroom isn’t in your room it’s on the outside in a shared space with another room so be mindful about that when booking & room and bathroom smelt like cigarettes even though we booked a non smoking room.
Stayed 1 night in Nov 2022

8/10 Good

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Andrey

Traveled with family
Disliked: Cleanliness
Large and busy hostel/hotel. Offers double rooms with toilet and shower. Basic room settings. You'll have double bed and TV only. Chairs and table only in the lobby.
Stayed 3 nights in Oct 2022

4/10 Poor

Colleen

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This place wasn't great, but for the price I guess what can you expect. Also, I had a charger shipped there overnight through Amazon. The staff claimed it never arrived -- Amazon shows it did. It's more likely that they just kept it. I wouldn't stay here again.
Stayed 2 nights in Sep 2022

8/10 Good

Jesus

Stayed 3 nights in Aug 2022

2/10 Terrible

Cynthia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to walk out of the room to get to the bathroom. No parking even though it says they do. Breakfast was not good for the price. Room was extremely HOT!! The elevator only goes up to the 7th floor and then you have to take stairs to get to the 8th floor which was not convenient having to carry the luggages and stroller up and down the stairs. Also elevators are tiny and all full of graffiti.
Stayed 2 nights in Aug 2022

2/10 Terrible

vladimir

Stayed 2 nights in Jul 2022

2/10 Terrible

samah

Stayed 2 nights in Jul 2022

2/10 Terrible

CHAEWON

Stayed 2 nights in Jun 2022

6/10 Okay

aleksandr

Stayed 1 night in May 2022

8/10 Good

allie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

2/10 Terrible

Mohamed

Stayed 2 nights in Mar 2022

8/10 Good

Rethik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For budget-conscious families
Comfortable enough for a night's rest at a cheaper price compared to other hotels.
Stayed 2 nights in Dec 2021

10/10 Excellent

EL HADRAMY

Stayed 1 night in Dec 2021

4/10 Poor

Shawna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The paid parking through the hotel was full and the staff instructed us to find street parking. We did and got a 10€ ticket.
Stayed 1 night in Nov 2021

8/10 Good

Bianca

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2021

10/10 Excellent

Alicija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

8/10 Good

Kingsley Chimdi

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, room comfort
Good stay, shower take long time to get warm and shower head holder was broken
Stayed 4 nights in Sep 2020

8/10 Good

Mella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ganz ok
Wir würden in das A&O Berlin Mitte umgebucht. Das A&O Hostel ist ein Hostel für wirklich wenig Geld und das sollte man hier nicht vergessen. Wenn das ein Hotel mit vier Sternen wäre würde die Bewertung anders ausfallen. Es ist relativ laut, da es hellhörig ist. In den Zimmer findet man Haare und Staub, dennoch ist es relativ sauber. Die Lage ist gut und die Leute an der Rezeption sind gestresst aber bemüht.
Stayed 1 night in Jul 2020

8/10 Good

Scurtu

Liked: Room comfort
Stayed 11 nights in Jun 2020

6/10 Okay

Olav

Disliked: Room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value For $ - Gr8 service team :)
Wonderful reception desk personnel! We declined housekeeping when we checked-in & were comped 2 drinks -we chose the beer :) The bldg has been totally reno'd since our last stay. The reserved parking is reasonably priced, but free, local street parking wasn't too hard to find. This is a dog-friendly hotel. We always stay in a private room & were lucky to get an upgrade again; this time to the roomier 'family room.' The nicest aspect of this location is the BIG mix of clients. Families, E. Euro basketball team, senior couples, Italian marching band etc.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money.
The room was very clean and suitable for our family to crash for the night. Did not feel like a hostel once we entered our family room.
Stayed 1 night in Jan 2020

4/10 Poor

Nguyen, Ravensburg

Liked: Cleanliness
Disliked: Amenities
the key door was horrible. Had a really hard time to get into the room. Location is pretty far to the places that I wanted to visit.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
many facilities and ideal for families. great breakfast and personnel
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was better than expected. For the price paid, we though that was amazing comfort for the family of 4. Nothing to complain about.
Stayed 8 nights in Aug 2019

6/10 Okay

Sahitya, London

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Not bad comparing price. Off street parking at own risk (no occurrence so far). Couple of parking from the property extra chargable although expedia says free parking. Only the floor carpet bothered me and could be better cleaned.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Clean, but strange room design
The door situation was weird. You enter through one locked door, whereupon you find yourself in a room with four more doors: one each for two separate rooms and their respective bathrooms. Each room nominally has a private bathroom, but you have to pass through the shared antechamber to reach it. The weirdest part is that the building was clearly designed in traditional hotel style with each room having its own direct door to the hallway and a fully private bathroom. The antechamber is some sort of bizarre modification. It would also have been nice if the room had a fan. Finally, it's worth noting that our room appeared to be acting as a storage unit for spare bunk beds.
Stayed 4 nights in Jun 2019

8/10 Good

Biljana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and spacious, for two adults and two kids, bed was comfortable, nice linens. Parking is free on the street behind the hotel, but there's also paid parking in front of the hotel. Reception staff is very polite and friendly.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019