Hypo-allergenic bedding, in-room safe, desk, free WiFi

Reviews of Hotel OTTO

Hotel OTTO
Knesebeckstrasse 10, Berlin, BE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 579 out of 1001 reviews" "
Rating 8 - Good. 363 out of 1001 reviews" "
Rating 6 - Okay. 48 out of 1001 reviews" "
Rating 4 - Poor. 5 out of 1001 reviews" "
Rating 2 - Terrible. 6 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for people driving into Berlin and for those traveling with a canine companion. We would stay here again. They are pet friendly (modest fee) and their parking situation is really easy to maneuver (especially for Berlin). Their VIP perks included free parking and a room upgrade!
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Humorous lift was a lovely touch! Good, spacious, comfortable room. Wonderful breakfast. Only downside was that we could hear people using the stairs occasionally.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Farid, Moscow

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, spacious room and with separate dress room. We had very nice stay.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, pleasant hotel. Great location and wonderful breakfast. This hotel checks off all the boxes for me.
Stayed 11 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free water and snacks are available. Very delicious breakfast. Huge room. Very friendly front desk.
Stayed 1 night in Nov 2019

10/10 Excellent

Stephanie, Birmingham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service from the beginning, staff friendly and helpful. Room very spacious, clean and attractive. Breakfast buffet absolutely fab and cake and snacks during the day a lovely touch. Good location close to U-Bahn and S-Bahn. Would recommend to anyone visiting Berlin.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
Quiet and good location
Stayed 2 nights in Oct 2019

8/10 Good

Chad

Stayed 3 nights in Sep 2019

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay.
A lovely place, with a studio Kuchen, with kettle and capsule coffee machine, and plenty of coffee campuses. Convenient transportation to Marathon starter. The young gentleman and lady welcome you warmly. I don’t buy the breakfast so have no idea about the breakfast.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was easy to find with great transport links
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned hotel with friendly helpful staff.Excellent breakfasts.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not recommend
Amazing services and staff, but the old building without any useful facilities brings it all down. Who would have ever expected a 4-star hotel without a fridge, air conditioning, microwave, table, or anything... not a good experience overall, especially in the August. They do not even have shampoos and body wash separated in different containers. Just bad.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, big room, late check in was easy, elevator was more difficult to access with bags
Stayed 3 nights in Aug 2019

10/10 Excellent

S.B., Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were extremely pleased with our family room at this hotel. It fit us and our teenager very well. He had his own space with a bit of privacy. Perfectly laid out room with a great shower, huge closet, comfortable beds and friendly staff. Situation on a beautiful street that is close to transit, shops and restaurants. Above all, we enjoyed the lovely breakfast room with an outside balcony overlooking the rooftops of Charlottenburg and a delicious and nutritious breakfast buffet that we're still thinking about. All of that, plus free afternoon cake...and ice-cream at the front desk. What's not to love? We'll be back.
Stayed 3 nights in Jul 2019
Response from Aivaras Gorskis on Sep 18, 2019
Dear Guest, Thank you very much for your great feedback, which we have read with great pleasure. Our 36 sqm large rooms with walk-in dressing room are ideal for families and create a perfect atmosphere for your holiday in Berlin and it is very nice that you liked the room decor. Our hotel is located in one of the most attractive neighborhoods of Berlin. In addition to the Knesebeckstraße, where you will find us, you will discover a variety of restaurants, bars, cafes, jazz club, cinema, bookstores and exquisite fashion shops around the Savignyplatz. We are glad that you, have benefited from our location. We are happy to read that our breakfast has remained in positive memory, because the SLOW FOOD breakfast in the OTTO is really delicious, rich, especially fresh, varied, creative, mostly homemade with regional ingredients & until 12 o'clock! We were happy to be your host and look forward to your next visit!

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness
It’s unfortunate that our room was too warm and hot and therefore affected our sleep, which is the most important aspect of any hotel - a good night sleep.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vegan friendly food. The staff were very helpful. It would have been nice to see more milk alternatives like oat rather than soya. Otherwise, can’t fault the hotel!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and clean. The reception staff was very warm, welcoming and helpful. My daughter got a bad ear wound and the staff willingly helped by giving us a new tube of ointment and bandages to keep the wound clean. Also hotel is situated in a nice neighborhood with easy access to the train/bus.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
No Air Conditioning. I must admit I assumed a 4 star(??) hotel would have air conditioning. My bad I suppose.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Jul 2019

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Great Stay!
Our family size room was very roomy, even with 4 adults and all of our luggage. The hotel had many added amenities like a small makeup mirror. We had easy access to the underground and in walking distance to many restaurants and cafes. The closet was huge enough to use as a changing room. There is no a.c. but the breeze was very pleasant. The only negative was the pillows which were quite flat but we used the decorative pillows underneath them.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location, cleanliness, staff very helpful. Breakfast food very good.
Stayed 7 nights in May 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had every thing we needed for out weekend away. It is close to transport links and suitable eating places for evening meals. The hotel was able to provide a good breakfast for 2 Vegan children, 1 Vegetarian adult and 1 Coeliac adult. The children were given Vegan pancakes, croissants, rolls, chocolate spread, cheese and pate and gluten free bread and rolls were also available.
Stayed 3 nights in May 2019

10/10 Excellent

Stephanie, Massachusetts, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located to where we wanted to be in Charlottenberg, and only a short walk from the Savignyplatz S-Bahn. The hotel itself is not fancy, but recently renovated clean and modern. The breakfast is AMAZING. We didn't get to enjoy the complimentary afternoon tea and cake as we were out and about. Will definitely stay here again when we next return to Berlin!
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is modern & clearly focused on design. There could be more focus on comfort, for example there is no bar, mini bar or tea/coffee facilities in room. There is basic kiosk selling very limited range at reception. No robes provided, curtains so thin light steams right thru.
Stayed 4 nights in Apr 2019

10/10 Excellent

Ulrike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good size room, helpful and friendly staff
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location, easy enough to get to wherever you needed to be and the area itself has lots of nice restaurants and bars nearby. Room was very clean and a good size and the staff were friendly, approachable and helpful. Really enjoyed the breakfast. Rooms also have an interactive tablet with local information (restaurants, things to see in the area), a chat window with reception and can book a taxi through it which was really useful.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel and location.Staff very helpful and room is very clean and comfortable
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel located in a beautiful and convenient neighborhood. I am a returning guest. Hotel Otto is the perfect choice for anyone visiting Berlin.
Stayed 10 nights in Nov 2018

8/10 Good

TAL, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, just 10 minutes walk from main areas for bars, restuarants and shops but in a quiet street for undisturbed sleeping. Staff friendly and welcoming. Would recommend this hotel
Stayed 3 nights in Nov 2018

10/10 Excellent

Martin, Utrecht, Netherlands

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel in a quiet street, very conveniently located. Excellent breakfast.
Stayed 4 nights in Nov 2018

10/10 Excellent

Rosie, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely friendly helpful staff and convenient location. Recommended to me - and I would too as many good restaurants and shops nearby
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is modern, clean, conveniently located in Berlin and not too large. The staff are friendly, helpful and speak good English. I would not change anything about this hotel. It was my idea of perfect.
Stayed 5 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Fine, but basic. Small, noisy room. Tiny bathroom. Reasonable breakfast. Wouldn’t be appropriate for disabled.
Stayed 2 nights in Nov 2018

10/10 Excellent

Neil, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for Tiergarten walks, Shopping and a few good restaurants. Hotel breakfast very good and afternoon tea and cake a nice touch.
Stayed 5 nights in Oct 2018

10/10 Excellent

Jill, Manchester

Liked: Cleanliness, property conditions & facilities, room comfort
Good, clean hotel close to train station. Buffet breakfast with afternoon coffee and cake. Large room for our family of four; 2 adults, 13 and 15 year old.
Stayed 3 nights in Oct 2018

10/10 Excellent

Katie, Cheshire (UK)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely recommended Hotel Otto to anyone looking to stay in Berlin. The hotel staff are very helpful, me and my partner needed some help on the train times back to the airport and the kind lady on the reception desk wrote everything we needed down for us. The facilities are extremely clean and the kitchen is a nice addition if your looking for a nice warm drink in the afternoons. Very good location to a train station and underground stations and a whole range of different restaurants near by! I would highly recommend this hotel; I really can’t fault it.
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Very conveniently located to restaurants and short train ride away from central Berlin
Stayed 4 nights in Oct 2018

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room for 4 adults
It was difficult to find hotel rooms in Berlin that would sleep 4 adults (family members) with individual beds. This turned out to be the perfect place. We had 3 beds and 1 roll away. The room was very spacious and there was even a large closet we could use for dressing. The surrounding area had really cute shops. Breakfast was not included. The elevator went to the half floor, so we still had to carry our suitcases up one half flight of stairs. Overall though, it turned out to be a perfect fit for what we needed.
Stayed 2 nights in Oct 2018

10/10 Excellent

CLIVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, breakfast served until noon and it is a delicious breakfast. Definitely recommend.
Stayed 2 nights in Sep 2018