Ratings based on 1,807 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Warwick UK

Good hotel easy to get to for first time visitors

Posted Jul 27, 2015
Pros: Nice room, friendly staff, good location
Cons: Floor 4 (ours) was being refurbished so getting to our room meant a lift to floor 3 then a long walk followed by a second lift to floor 4.
Location: Near the Gedachniskirche, Kurfurstendamm shops, Tiergarten and zoo. Lots of places to eat and handy for buses and trams.
Good hotel easy to get to for first time visitors to Berlin, near the Gedachniskirche, Kurfurstendamm, Tiergarten and zoo. Plenty of places nearby to eat out and to breakfast (we avoided the exorbitant hotel charge for breakfast and spent a quarter of that or less in a nearby cafe bakery). Hotel does bike hire and has a spa and gym.
5 out of 5
Recommended
for Couples
by A verified traveler from tokyo

空間の快適さが抜群

Posted Jul 22, 2015
Pros: とにかく快適。 外が異様に暑い日がありましたが、室内は冷房が効きすぎているわけでもなくちょうどいい温度に保たれていたと思います。
Cons: エレベータを動かすには、所定の場所に部屋のカードキーをかざさないといけないということに気が付きませんでしたが、エレベータの近くにスタッフがいて教えてくれました。 カードキーを渡したときに言ってくれよと思いましたが、私が聞き落していただけの可能性もあるのでその辺りはご愛嬌だと思っています。
Location: ベルリンのテーゲル空港からX9のZOO駅行のバスに乗り、終点で降りて東側に見えるカイザーヴィルヘルム教会を目指して歩く感じです。 近くのバス停からポツダム広場まで二階建てのバスが出ていてこちらも観光にお勧めです。
入口やレセプションはもちろん、すれ違う清掃スタッフからも嫌な印象は何一つ受けませんでした。 ☆が5つもついているだけあって、HPを見る限り宿泊費はそれなりにしたので本来なら値段を見ただけでスルーしていた可能性がありましたが、たまたま安い料金で宿泊できて運が良かったです。
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2015
Great location. Hotel was very clean and the service was great. Staff was very friendly and helpful. I highly recommend this hotel in Berlin.
3 out of 5
Recommended
for Everyone
by A verified traveler from Oslo

Flott hotell rett ved Berlin Zoo

Posted Jul 21, 2015
Pros: Flott lokalisasjon, flott interiør, flott resepsjon og flotte hotellrom.
Cons: WiFi på rommet (720, Club Floor) var tilnærmet ubrukelig og må forbedres. Lounge burde være åpen innenfor de opplyste tidene og sauna i SPA inkludert
Location: Flott beliggenhet rett ved de to største handlegatene i Berlin, og rett ved Berlin Zoo som tilbyr Zoo og Akvarium.
Hotellet i seg selv har god lokalisasjon, bra interiør, hyggelig personale, flotte hotellrom og det hele. Må dessverre trekke en hel del på grunn av en del negative opplevelser som man ikke forventer av et hotell i denne klassen, spesielt i en periode hvor det virket som det ikke var det største presset av hotellgjester i perioden vi var der. WiFi på rommet hadde elendig rekkevidde og ytelse, og selv etter vi klagde så var det ikke spor på bedring. Det å ikke ha tilgang på halvveis oppegående WiFi på et toppklasse hotell, spesielt når du også bor på den mer eksklusive "Club Floor" etasjen er under enhver kritikk i år 2015. Tok opp til 10-15 min å laste inn Google Maps, om det ikke i det hele tatt. Club Lounge var stengt dagen vi kom, og frokosten var veldig beskjedent. Du får normalt ikke tilgang til full frokost via lounge, men dette var relativt skralt. Og dagen før vi dro så tok vi en tur opp i loungen for å ta oss noe godt å drikke ca 1-time før den skulle stenge og da var den allerede stengt helt uten noe informasjon på døren? Vil driste meg til å påstå at over 50% av verdien til Club oppgraderinger var nettopp loungen, så det at den ikke var tilgjengelig den første dagen (dette ble vi informert om) og plutselig ikke var åpen innenfor åpningstidene dagen før vi skulle dra trekker naturligvis ned. Man må også betale for å få tilgang til sauna-delen av det lille SPA-et de har på hotellet. Noe jeg også fant noe merkelig spesielt som Club Floor gjester.
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Best deal!!

Posted Jul 16, 2015
Wonderful!!! Great location, kind staff. Confortable beds. Great gym and inside pool.
5 out of 5
Recommended
for Everyone
by A verified traveler from bergen

Posted Jul 9, 2015
Flott opphold, hyggelig personale og store gode rom. Sentral beliggenhet og nydelig restaurant i 1 egt.
5 out of 5
by A verified traveler

Hab nen Upgrade bekommen Super Zimmer

Posted Jul 5, 2015
Liegt Super hatte ne Conference im interconti und abends nah zu den kuhdamm
5 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

動物園前のリーズナブルなホテル

Posted Jun 21, 2015
Cons: なし
Location: ・動物園が近くにあります。スリが多いという話を聞いているので気をつけてください。 ・モールが近くにあります。モールの中にカイザーズがあるのでそこで食材の買い物するといいです。 ・ベルリン名物のカレーソーセージも近くに売っています。
・チェックインの際、受付の男性が明るく親切でした。観光マップと説明をくれました。 ・WiFiは無料のモノで十分なスピードが出ていました。 ・部屋は広くてきれいでした。 ・電源変換アダプターを1つ準備してくれていました。 ・空調の効きは素晴らしくいいですが、むしろ寒かったので切っていました。 ・シャワーの温度は十分ですが水圧はいまいちでした。我慢できる範囲です。 ・動物園とモールが近くにあります。モールの中にカイザーズがあるのでそこで食材の買い物するといいです。
5 out of 5
Recommended
for Everyone
by A verified traveler from Banstead, Surrey, UK

Lovely hotel in the perfect location

Posted Jun 5, 2015
Having just returned from a 4 night stay in Berlin I can't praise the Hotel Palace highly enough. The staff were friendly and helpful, the breakfast was excellent and didn't break the bank and the room was very comfortable and perfect for what we needed. The other thing that was such a positive feature was the hotel's location - it's right by the Tiergarten and has a wealth of excellent restaurants within a 10 minute walk. All of the main city sights are walkable from the hotel as well as it being a 5 minute walk from the start point of the Insider walking tours which I would strongly recommend to anyone visiting Berlin for the first time. I'd stay there again in an instant!
5 out of 5
Recommended
for Everyone
by A verified traveler from Geleen

Prima hotel op een uitstekende locatie

Posted May 29, 2015
Zeer goede service in het hotel. Mooi afgewerkte en nette kamer. Lobby, lounge en bar allen zeer netjes. Kwaliteit personeel zeer goed