Ratings based on 1,778 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

動物園前のリーズナブルなホテル

Posted Jun 21, 2015
Cons: なし
Location: ・動物園が近くにあります。スリが多いという話を聞いているので気をつけてください。 ・モールが近くにあります。モールの中にカイザーズがあるのでそこで食材の買い物するといいです。 ・ベルリン名物のカレーソーセージも近くに売っています。
・チェックインの際、受付の男性が明るく親切でした。観光マップと説明をくれました。 ・WiFiは無料のモノで十分なスピードが出ていました。 ・部屋は広くてきれいでした。 ・電源変換アダプターを1つ準備してくれていました。 ・空調の効きは素晴らしくいいですが、むしろ寒かったので切っていました。 ・シャワーの温度は十分ですが水圧はいまいちでした。我慢できる範囲です。 ・動物園とモールが近くにあります。モールの中にカイザーズがあるのでそこで食材の買い物するといいです。
5 out of 5
Recommended
for Everyone
by A verified traveler from Banstead, Surrey, UK

Lovely hotel in the perfect location

Posted Jun 5, 2015
Having just returned from a 4 night stay in Berlin I can't praise the Hotel Palace highly enough. The staff were friendly and helpful, the breakfast was excellent and didn't break the bank and the room was very comfortable and perfect for what we needed. The other thing that was such a positive feature was the hotel's location - it's right by the Tiergarten and has a wealth of excellent restaurants within a 10 minute walk. All of the main city sights are walkable from the hotel as well as it being a 5 minute walk from the start point of the Insider walking tours which I would strongly recommend to anyone visiting Berlin for the first time. I'd stay there again in an instant!
5 out of 5
Recommended
for Everyone
by A verified traveler from Geleen

Prima hotel op een uitstekende locatie

Posted May 29, 2015
Zeer goede service in het hotel. Mooi afgewerkte en nette kamer. Lobby, lounge en bar allen zeer netjes. Kwaliteit personeel zeer goed
4 out of 5
Recommended
for Everyone
by A verified traveler

sehr gutes hotel in zentraler lage (am Zoo)

Posted May 27, 2015
Location: siehe oben. an der gedächtniskirche, 5 minuten zum ku-damm, 20 minuten mit S-bahn zur museumsinsel
als ausgangspunkt mit sehr guter anbindung an U- und S-bahn sowie busverkehr (z.b. flughafenbus) für alle aktivitäten in berlin hervorragend geeignet
4 out of 5
Recommended
for Couples
by A verified traveler

Posted May 27, 2015
Bra resepsjon og meget bra bar med service og forklaring til drinker vi bestilte
4 out of 5
Recommended
for Everyone
by A verified traveler

zentraler geht es nicht

Posted May 27, 2015
Pros: Der Service.!
Cons: Sauna gehört einfach dazu und nicht extra berechnet
Location: Absolut zentrale Lage und bemerkenswert ruhig auf dem Zimmer
Hotel im Europacenter schon in die Jahre gekommen aber gut in Schuss. Sehr sauber, mehrfach am Tag wurde das Zimmer hergerichtet. Sehr zuvorkommender Service. Wehrmutstropfen : Zwar ist das Schwimmbad und Fitness zu nutzen aber für die Sauna werden 13.-EUR pro Tag und Person extra berechnet.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamburg

Elegantes Hotel, freundliches Personal.

Posted May 26, 2015
Pros: Personal und Atmosphäre.
Cons: nein
Location: Direkt am Bikini-Haus, Europacenter, Kurfürstendamm. Sehr gute Shopping-Möglichkeiten, zentrale Lage Nähe Gedächtniskirche. Gute Verkehrsanbildung.
Meine Beanstandung zum Zimmer, das wohl ein Raucherzimmer gewesen war, wurde durch ein Upgrade sofort aus der Welt geschafft- trotz meiner späten Anreise am Abend. Das neue Zimmer war sehr ansprechend im Stil, komfortabel und schön gelegen. Über das Personal kann ich nur das Beste sagen: umsichtig, bemüht und sehr freundlich.
5 out of 5
Recommended
for Couples
by A verified traveler from Mold

First Class Hotel

Posted May 13, 2015
Pros: Very high standard of cleanliness, modern hotel and in a perfect location
Cons: No suggestions
Location: See above
This hotel was excellent. Our room was of a very high standard and the hotel staff were very friendly and helpful. The hotel was perfectly situated nearby the Zoo, Tiergarten and the memorial church. There are a number of lovely shops including the famous KaDeWe Department Store and restaurants within walking distance. Also, there are a number of subway stations within easy reach to visit all the amazing sights of Berlin.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2015
Veldig bra, men harde senger. Treg Wifi.
1 out of 5
by A verified traveler from hong kong

not happy with services

Posted May 6, 2015
the room not clean at all with dust everywhere. the housekeeping seemed not doing its job properly. some of ladies were not helpful at the reception.