Indoor pool, open 7:00 AM to 10:00 PM, sun loungers

Reviews of Bernstein Villa Kastania

4 out of 5
Bernstein Villa Kastania
Kastanienallee 20, Berlin, BE

Reviews

8.6

Excellent

Rating 10 - Excellent. 220 out of 497 reviews" "
Rating 8 - Good. 216 out of 497 reviews" "
Rating 6 - Okay. 46 out of 497 reviews" "
Rating 4 - Poor. 9 out of 497 reviews" "
Rating 2 - Terrible. 6 out of 497 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Silvia

Stayed 4 nights in Dec 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Cornelia Hoffmann on Dec 12, 2023
Herzlichen Dank für die perfekte Bewertung - wir sind sehr froh, dass es Ihnen bei uns gefallen hat.

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very pleasant and priately owned hotel in the western part of Berlin. Conventiently located close to many immediate walkable adventures, idealy located close to Deutsche Bahn Spandau train station and the closest subway station not even 5 minutes away. Very safe area with great little ethnic restaurants
Stayed 3 nights in Dec 2023
Response from Cornelia Hoffmann on Dec 8, 2023
Dear Stefanie, Thank you so much for you positive evaluation. We hope you enjoeyed your stay with us and you will come back in the future. We look forward to seeing you soon.

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service
A nice small hotel in a family neighborhood. Clean rooms, excellent beds and nice bathrooms. Well run and pleasant front desk. Good for business but few amenities. Ideal for Messe a 15 minute easy walk.
Stayed 1 night in Oct 2023
Response from Cornelia Hoffmann on Nov 7, 2023
Thank you very much for your kind evaluation. We are pleased to learn that you enjoyed your stay with us and look forward to having you with us in the future.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Cornelia Hoffmann on Oct 16, 2023
Ganz herzlichen Dank für die perfekte Punktzahl - wie schön, dass es Ihnen bei uns gefallen hat.

10/10 Excellent

Christopher James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 3 nights in Oct 2023
Response from Cornelia Hoffmann on Oct 9, 2023
Dear Christopher, Thank you for your feedback.I am really happy that my team made you stay enjoyable. We all hope to see you again.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Cornelia Hoffmann on Oct 2, 2023
Dear Ann, Thank you so much for your excellent review.

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place my favorite. Best part the pool
Stayed 1 night in Jun 2023
Response from Cornelia Hoffmann on Jul 17, 2023
Dear Yvonne, We are happy to learn that you enjoyed your stay with us and hope you will return soon.

10/10 Excellent

Debi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay in a beautiful city
from the moment I walked in and was greeted by Thornton, I knew the stay was going to be memorable. Room was clean and comfortable. Walking distance to Messe where I had to go. Breakfast was very nice and could sit outside to enjoy the meal.
Stayed 1 night in Jun 2023
Response from Cornelia Hoffmann on Jun 26, 2023
Thank you so much for your kind evaluation - I am glad that our staff - mainly Thorsten - succeded in giving you a feel-good-stay with us. We all look forward to seeing you again.

8/10 Good

nicola

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Apr 2023
Response from Cornelia Hoffmann on Jul 17, 2023
Herzlichen Dank für Ihre gute Bewertung!

8/10 Good

Lesley Bennett

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 4 nights in May 2023
Response from Cornelia on May 15, 2023
Thank you !

10/10 Excellent

Robertino

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isolated, nice, residential.
Stayed 1 night in Apr 2023
Response from Cornelia on May 2, 2023
Thank you so much for your evaluation although I do not quite understand what you mean with "isolated". Hopefully you mean "quiet".

10/10 Excellent

Jonna L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very welcoming establishment. Front desk person was extremely helpful. Highly recommend if only for the double headed shower 😉
Stayed 1 night in Nov 2022

6/10 Okay

Adel

Stayed 2 nights in Aug 2022
Response from Cornelia Hoffmann on Aug 29, 2022
Dear Adel, Thank you for your evaluation. I am sad to learn that you are obvioulsy only partly satified. However I do not know what's been missing.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and people are really nice and it was a very nice place to stay quiet outside of the downtown easy to access everything and if we are coming back I will stay again at the same hotel
Stayed 3 nights in Aug 2022
Response from Cornelia Hoffmann on Aug 29, 2022
Dear Guest, what a wonderful comment on your stay with us. I am very happy that you felt comfortable and plan to return in the future. We are really looking forward to your next stay.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
It was extremely hot and we only had a small fan in the room. The fridge wasnt working properly and we were told to put a few drinks in it cause its a camper fridge and not to open it many times. The rooms arent sound proof you can hear everything that happens on rooms opposite yours. The pool was broke on arrival and was fixed a week later when we had a couple of days left.
Stayed 11 nights in Aug 2022
Response from Cornelia Hoffmann on Sep 2, 2022
Dear Guest, We are truly sorry that our pool could not be used due to technical issues. Concerning the minibar you were invited for free drinks as compensation. It seems to be a misunderstanding that you should put drinks in the minibar. Best wishes

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Cornelia Hoffmann on Aug 15, 2022
Liebe Vicky, vielen Dank für die gute Bewertung!

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
The place was quiet and relaxing with generous and kind staff.
Stayed 2 nights in Jul 2022
Response from Cornelia Hoffmann on Aug 15, 2022
Dear Elisabeth, Thank you very much for your excellent evaluation. We are very pleased to learn that you enjoyed your stay with us.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most rooms have a patio area or balcony.In my case,on the ground floor,a patio,handy with recent heatwave.extremely quiet neighbourhood.Hotel has a restaurant attached.
Steakfrites from restaurant
Patio
Stayed 3 nights in Jul 2022

10/10 Excellent

THOMAS, ASHEVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

6/10 Okay

Alicia, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice suburban location, conveniently close to a U-Bahn station. Breakfast 18 Euros! Bed not very comfortable, room a bit stuffy. Pleasant reception staff Clean I wasn’t there long enough to enjoy the pool/spa facilities
Stayed 2 nights in May 2022
Response from Cornelia Hoffmann on May 12, 2022
Dear Alicia, Thank you very much for you feed back. If I understand correctly you perceived the price for breakfast too high? Please consider that in this price coffee specialities are unlimited included.Even scrambled or fried eggs are freshly made for each guest individually. I regret that you found the bed not as comfortable however we have to meet an average degree of hardness for the mattresses - and for some they are too hard and for some to soft. Nevertheless I hope you enjoyed your stay and we may welcome you another time.

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Villa Kastania is a great place to stay. Staff is super friendly and was there for anything we needed. They spoke fluent English. A little farther outside the city but the subway system in Berlin is amazing so that wasn't too much of an issue.
Stayed 2 nights in Mar 2022
Response from Cornelia Hoffmann/General Manager on Apr 8, 2022
Thank you so much for your positive evaluation. We are glad to learn that you enjoyed your stay with us. We look forward to having you with us soon again.

10/10 Excellent

Wolfram

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berlin Nov 2021
Very nice small hotel in a nice location. Several good restaurants close by including good traditional German food. Subway station also close plus many other shops. Staff super friendly and rooms nice and modern with a nice balcony. Definitely recommendable.
Stayed 4 nights in Nov 2021
Response from a.diecke, General Manager on Nov 11, 2021
Thank you very much for your kind assessment. We couldn't describe our location in Berlin-Charlottenburg any better. We are looking forward to welcome you again in our hotel. Best regards

10/10 Excellent

Liesel, West Palm Beach

Liked: Staff & service, amenities, property conditions & facilities
This is a classy property in a lovely neighborhood. Access to the U and S trains is convenient. The pool is Devine and bigger than it shows on the photo. Very clean and the whole property is meticulously maintained. Thanks Villa Kastania for making our Berlin stay perfect. And yes, there is a safe, just ask for the key.
Stayed 3 nights in Sep 2021
Response from Mira Faerber, Executive Housekeeper. on Nov 11, 2021
A great review, for which we would like to thank you very much. It is nice that all your expectations were met, you had a perfect stay in our hotel. This is what we stand for. We are already looking forward to your next visit at the Villa Kastania.

10/10 Excellent

Hans

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great location
Stayed 4 nights in Aug 2021
Response from Justin Gasper, Front Desk on Nov 11, 2021
Thank you very much!!!

2/10 Terrible

Muhamed

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Villa Kastania
This hotel is very nice. They have a heated pool, hamman and sauna. The room was large and the bathroom was large as well. The prices for beverages and snacks from the mini bar are very high.
Stayed 3 nights in Dec 2019
Response from The team of the Villa Kastania on Jan 14, 2020
Dear Yvonne, Many thanks for recommending the Villa Kastania! Please be aware that we do not offer a hamman it is a roman sauna. Sorry about the prices for our minibar, but they area regular market prices...

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely small hotel in the West end of Berlin, within 5 minutes of Theodor-Heuss Platz U-Bahn. Large rooms with spacious bathrooms. Friendly staff with proper German pub around the corner!
Stayed 2 nights in Nov 2019
Response from Ingrid - Sales on Dec 6, 2019
Thanks fpr your comment - it was a pleasure hosting you at the Villa Kastania.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Will definitely visit again.
Stayed 1 night in Sep 2019
Response from The team of the Villa Kastania on Oct 10, 2019
Thanks for leaving your comment - and thanks for the great voting! Hoping to host you again -

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel.
Brilliant stay. Great service. Good breakfast. Wonderful pool. Great location.
Stayed 4 nights in Jul 2019
Response from Ingrid, Sales on Aug 27, 2019
Many thanks for your very positive review. We would be pleased to host you again - Really looking forward to ;)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from das Team der Villa Kastania on Jul 20, 2019
Danke für Ihre klasse Bewertung!

8/10 Good

Lanre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019
Response from The Team of the Villa Kastania on Jul 2, 2019
Thanks for your feedback.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Berlin hotel
Charming boutique hotel in quiet street but right around the corner from cafes, restaurants, shops and the UBahn. Nice restaurant for daily breakfast and dinners 3 nights/week. Very friendly & helpful staff. Added bonus/indoor pool & sauna. Would definitely stay here again!
Stayed 5 nights in Jun 2019
Response from The Team of the Villa Kastania on Jul 2, 2019
Dear David, Mayn thanks for your review and your positive feedback. We would definitively host you again ;)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Ihr Team von der Villa Kastania on Jun 23, 2019
Vielen Dank für Ihre hervorragende Bewertung - Beste Grüße,

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from das Team der Villa Kastania on Jun 19, 2019
Guten Tag Henrique, vielen Dank für Ihre positive Bewertung! Schön, dass es Ihnen bei uns gefallen hat. Beste Grüße aus dem Westend

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2019
Response from Ihr Team von der Villa Kastania. on Apr 30, 2019
Danke für Ihre Bewertung! Schön, dass es Ihnen bei uns gefallen hat

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location - I was attending an exhibition at Messe Berlin and it was a 5 minute walk. I liked the style of the hotel and the room was spacious and clean
Stayed 3 nights in Feb 2019
Response from The Villa Kastania Team on Feb 20, 2019
Many thanks for your review. Yes, the fairground is nearly just across the street! Maybe you choose us again during your next visit...?

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2019
Response from Ihr Team von der Villa Kastania. on Apr 30, 2019
Danke für Ihre Bewertung! Schön, dass es Ihnen bei uns gefallen hat - Ihr Team von der Villa Kastania.

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2019
Response from Ingrid, Sales on Jan 17, 2019
Haben Sie vielen Dank für Ihre Bewertung! Es freut uns, dass es Ihnen bei uns gefallen. Vielleicht kommen Sie ja mal wieder zu uns ins Westend? Wir würden uns freuen!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful large room . Spacious balcony overlooking quiet neighborhood street . Easy access to elevator
Stayed 1 night in Nov 2018
Response from the Villa Kastania Team on Dec 4, 2018
Many thanks for your positive review. It was a pleasure hosting you at the Villa Kastania. We would be pleased to host you during your next visit to Berlin again - Best regards,

6/10 Okay

sue, powys

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel no tea coffee
Pleasant hotel really needs tea coffee in rooms. No place to get a hot drink from.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Good Choice
A very nice hotel--and very European! Loved the room and the neighborhood, which included excellent restaurants and shopping! And even though my room was not uncomfortable in the hot weather, I would suggest central air conditioning for a future renovation. Otherwise, I highly recommend this hotel!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Local Hotel
Lovely area, quiet but just off a main road with plenty of eating/shopping/drinking options and just a few moments walk from the underground station. A great base for visits to the Olympiastadion. Very friendly welcome on arrival and throughout stay. Room a little old fashioned but spotlessly clean and very spacious. Huge ensuite with a great shower, good water pressure and two wash basins. Would certainly recommend and stay again.
Stayed 1 night in Aug 2018
Response from The Management on Aug 12, 2018
Thank you very much for your lovely comment. We are looking forward to your next stay at the villa Kastania. All the best

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from The Management on Aug 14, 2018
Besten Dank für die 4 out of 5. Herzliche Grüße

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we booked this hotel partly due to the good reviews and partly because we know the area very well,( we worked across from theodor heuss platz in the eighties) and it is very close to restaurants and the u bahn the hotel is is in a quiet street,the staff are very helpful and friendly and after a day of sightseeing and walking about in a very hot Berlin, the pool was a great way to cool down, we used it every day and we always had it to ourselves, the kettle and the fan was a great touch I would recommend the hotel and will definitely be back, many thanks , Mrs Baillie (room 41)
Stayed 6 nights in Jun 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall a very positive visit
Friendly, kind, great pool and sauna, chef not so fabulous but overall a very positive visit
Stayed 2 nights in May 2018

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bernadette
The hotel is in a quiet area with all main attractions easily accessible with the efficient transport network. The hotel is very clean and the staff were fantastic. The pool is also an added bonus. Would recommend this hotel.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a charming neighbourhood, conveniently close to S-Bahn and lots of shopping and good restaurants, but on a quiet street with big shade trees and little traffic.
Stayed 3 nights in May 2018

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old school charm, clean and quiet.
Hotel Kastiana is an updated and well maintained old-school hotel in a very nice neighbourhood. It had everything I needed and I would suggest a parking pass for 15 Euros as the area is residential and fills up in the evening. Room was spacious clean and had everything I needed.
Response from The Management on May 9, 2018
Dear Grant, Thank you very much for your lovely comment, which we are really appreciate. Looking forward to host you again in the near future.