Comfort Double or Twin Room, Private Bathroom | Individually decorated, individually furnished, desk, soundproofing
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Reviews of Insor

Insor
Samariterstr. 15, Berlin, BE

Reviews

6.4
Rating 10 - Excellent. 2 out of 78 reviews" "
Rating 8 - Good. 33 out of 78 reviews" "
Rating 6 - Okay. 23 out of 78 reviews" "
Rating 4 - Poor. 11 out of 78 reviews" "
Rating 2 - Terrible. 9 out of 78 reviews" "

7.2/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Stayed 4 nights in Oct 2019

8/10 Good

Lilia

Liked: Room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Eh
It was okay. Could use some better customer service.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
not as good as it looked online
The hotel was a bit of a disappointment. The mattresses were very uncomfortable and the pillows thin. The walls were chipped and the bathroom was a bit shabby. The shower, though, was great, as was the water pressure that came from it. The wifi worked great throughout our stay. Our room was right next to the church which would chime every hour and half hour through the day. I believe it stopped between 23:00 and 08:00 in the morning, so if you want to sleep between those hours (and I guess most people do) then this is fine, but for us, it was a bit of an irritation. The location of the hotel though, was central to our decision to stay there. It is quite central and gives very easy access to sightseeing destinations, museums etc in the city centre. Overall, the presentation of the hotel online is quite far from the reality of our experience and that is why my ratings are fairly low. We have paid the same price for hotels of much higher quality. Oh, and for English users; there are no tea making facilities in the rooms.

6/10 Okay

nels, london

Disliked: Property conditions & facilities, room comfort
Nice hotel
Good but the room was very cold and the tolietseat was faulty.

4/10 Poor

Jose, Chicago

Disliked: Staff & service, property conditions & facilities, room comfort
Poor choice
First of all, I'd made a poor choice because I chose Insor Hotel which is open only until 8:00pm. Even though I paid for this hotel, I had to go and buy another one... Next day I arrived around 3:00pm and I tried to talk with receptionist but she did not speak any English. She spoke German but I don't. Fortunately, we were able communicate in Russian. When I get to my room, the room looked like on the photo on the website. The room was fairly clean and specious. There was also a sink in that room. One thing that I don't understand at all is that there was no hot/warm water! Unbelievable... It is almost the center of Berlin, the capitol of Western country Germany, it was 2015 and there was ONLY cold water in my room... I have to say that I chose this two stars hotel just because on Expedia.com it was stated that they have free parking lot. In fact, they don't provide free parking lot. They ask clients to park the car on the street next to hotel. It is free but it is extremely difficult to find a spot. Since it is for free, everyone wants to park there. In conclusion, I don't recommend this hotel and next time, certainly, I will go to another hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Okay but basic for a one person stay
Not really like the photos on website, but if your a solo traveller just looking for a place to rest your head while you spend most of the exploring Berlin it's good and just around the corner from the sbahn to Alexanderplatz

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
very much worth of your money
Berlin is always worth visiting. We enjoyed the nearby pubs and regular public transport services. Reasonably priced restaurants were within easy reach.

4/10 Poor

Verified traveler

Not the best
Hotel was ok but found open condom packs under box of tissues in the room, The pillows did not smell that great either, Lights in the hallway at night did not work so you had to use your phone to shine a light to get key in the door.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad place
Well, first of all they demanded payment with check in, the fact that hotels.com writes that it will be charged by credit card after check out haven't help. The reception is closed for most time of the day.There is no wi fi in the most of the rooms and parts . The service and the attitude of the people that i spoke were very bad and not useful The rooms are very small , it on the first floor and you need to decide ether live with open window and anyone that cross the street can see or try to live without are

6/10 Okay

Verified traveler

Liked: Cleanliness

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice quiet hotel
Very nice and quiet hotel in the area of Friedrichshain. Also very nice neighborhood with small backery and other shops near by, and close to the U-bahn. Hotel reception closed at 10 pm, but it was no problem to get access to our room by contacting the bistro next door. However, it would be nice if the hotel reception could open a bit earlier than 10 am on the next day in case you need any service. The room was really fine and the shared bathroom was vey nice and clean as well. I will recommend this hotel to anyone looking for a cheap place to stay in Berlin.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Matthew, Boston

Liked: Cleanliness, room comfort
Good for young travelers
I would definitely and have recommended this hotel to young travelers.

6/10 Okay

Henrik

Traveled with group
Liked: Cleanliness, room comfort
Ringing church bells
If you like to sleep in, this is not the place for you. The Church just next door rings it bells every half hour from 8 am. Other than that it’s nothing special but also nothing really to complain about.
Stayed 3 nights in Oct 2023

2/10 Terrible

Joelle

Stayed 1 night in Feb 2023

6/10 Okay

Frank

Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Sia, Schweiz

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Die Matratzen waren durch ich lag direkt auf der Sprungfeder und das Kinderbett wölbte sich nach unten durch. Die Ablagen waren fleckig und mit Glasrändern verseht. Es war bitter kalt, da die Heizung aus war. (Im Bad gab es gar keine Heizung) Die Rollläden mussten wir geschlossen halten, denn die Möglichkeit bestand, dass jemand durch die nicht mehr richtig abschließbaren Fenster reinkommt (die Zimmer sind direkt im Erdgeschoss, dementsprechend auch laut nachts) Der Checkin ist nur zu bestimmten Zeiten möglich, ansonsten ist abgeschlossen. Wir sind nach der ersten Nacht in ein neues Hotel für nur 10€ mehr.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuke Club - cool hotel - retro
We liked the area close to Nuke Club and bars good food at the bistro, my father and I felt very welcomed :)
Stayed 2 nights in Nov 2019

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

4/10 Poor

Dmitrijs

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
NE DOVOLEN!!!!!!!!!!!!!!!!!
zhutkij zapax hlorki v nomere,pruzhini v matrasah zhivut v vashem tele,foto etogo nomera! / no ono daleko ot dejstviteljnosti/ tam vsje sero i ne ujutno. tam netu etix zanavesok,mezhdu oknami stoit uzhasnaja tumbochka s tv, ne sovetuju za eti denjgi+oplatu trebujut nalichnimi,kartochkoj rasplatitsja nevozmozhno.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Einfaches aber ausreichendes Zimmer... leider mit nicht wirklich viel Tageslicht, aber wenn man nur zum übernachten da ist, vollkommen zu empfehlen. Vor allem die Lage mitten in der Mitte von Friedrichshain ist super!
Stayed 1 night in Jan 2019

8/10 Good

Ana, Paris

Liked: Cleanliness, property conditions & facilities
Pas de réception: à 10h nous avons attendu pour déposer notre bagage avant le checkin et c’était impossible . La chambre très grande et très propre mais la literie est très ancienne et les matelas à ressorts qui sont vieux de 20 ans . Personne ne parle anglais sur place . Rapport qualité prix ok
Stayed 2 nights in Nov 2018

2/10 Terrible

Gábor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soha többet!
Nincs fűtés a hotelban a szobában 11-12 Celsius fok van!

6/10 Okay

El, Switzerland

2 days in Berlin
The hotel-pension itself is very well situated, the room was clean, but still noisy (I guess because of the other people staying there). Only problem: I didn't receive any information about the check-in time. I arrived to find the place closed. So yes, it was annoying at that moment. In particular because I was thinking I was going to an actual hotel. Besides that, the price is very correct for that situation in the city, lots of cool café/bars nearby.
Stayed 2 nights in Sep 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

yomana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dårlige ophole meget beskit værlse og dårlig seng gamler hotel pension

6/10 Okay

Verified traveler

Liked: Cleanliness

8/10 Good

Josefin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bra läge och trevlig personal. Speciellt en tjej vid namn lidya gjorde vår vistelse utmärkt och hjälpte ofta till. Annars är hotellet väldigt enkelt men bra för sitt pris och med tanke på sitt läge. Nära U-bahn och några få stationer från Berlins "mitte" (centrum).

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mehr als nur ein naja ist nicht drin...
Die Empfangsdame war sehr behäbig...war nicht in der Lage, sich von ihrem Stuhl zu erheben. Ansonsten war das Zimmer sehr spartanisch und lieblos eingerichtet. Der Fernseher hatte nur zwei Sender. Im Bad gab es nicht einmal eine Ablage...das Waschbecken war sehr, sehr klein und der Seifenspender hing schief in der Wand uns war defekt.

4/10 Poor

Sandra, Sweden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but very low standard
Positive with this hotel is that it's in a good neighborhood and it's cheap. The room was also very large. The hotel is in pretty bad shape though and while we stayed there the wifi almost never worked and the lamp in our bathroom stopped working so we had to take showers in the dark. The room was very cold and the room pretty dirty. Since the reception is never open we never got any help either.

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Michal, Brno

Disliked: Cleanliness, staff & service, property conditions & facilities
Nie wieder.
Wir haben Dreibetzimmer reserviert, aber nur zweibettzimmer bekommen. Der Kopfkissen war total dreckig und stank nach Zigaretten. igentlich anze Zimmer stank nach Zigaretten, also ganze Nacht müßten wir lüften, daraus sind zwei Erkältungen. Nie wieder!!!

8/10 Good

linda, Roma

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Tutto sommato non èstato male, una pecca, ma credo sia una caratteristica di Berlino, i cuscini alla tedesca, improponibili, il lavandino davanti al letto ma Berlino est è così alla fine. Non male il resto, zona ottima

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Bastante bien
Bien para el precio. Muy fresquito para el calor que hacía afuera, salvo un día en que la señora de la limpieza nos encendió los radiadores y cuando llegamos por la noche parecía el infierno. Zona bien comunicada. El wifi flojeaba en ocasiones.

8/10 Good

Sabrina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Leider kein Frühstück. Bad ist viel zu klein.
Berlin ist eine geile Stadt und eine Reise wert. Wir kommen wieder!

8/10 Good

Monika, Paris

Liked: Cleanliness, property conditions & facilities
Cheap and cheerful
Good location (near Samariterstrasse U-Bahn station), plenty to see and do in the area (cafés, shops, clubs, parks). Big clean room with '80s furniture (bed could be more comfortable). Reception usually closed but we were free to go out and come back at all times. Wi-Fi worked perfectly well.

8/10 Good

H, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to u-bahn
This was a very nice one with a good location close to the u-bahn and Alexanderplatz! The rooms were good and the people who worked there were sweet. The only bad thing about it was that the people who worked there wasn´t really good at english, but apperently German´s aren´t good at english anywhere..!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guter Standort
Erdgeschoß war ein wenig unheimlich. Besonders die Kinder hatten Probleme damit.

4/10 Poor

Ria, münchen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das ist kein HOTEL sondern ein HOSTEL
Für diejenigen die mit einem Hostel bei der Reise rechnen ist es ok. Ich erwartete ein Hotel, also war die Entäuschung RIESIG. Die Zimmer stinkten nach altem Rauch, ist alles ein Altbau.... Rezeption, wenn man es so nennen kann, nur an paar Stunden am Tag geöffnet. Bei der Reservierung ein doppelbettzimmer gebucht, bei der Ankunft hieß es dann wenn du ein richtiges Doppelbett haben willst musst es als Sonderwunsch angeben und natürlich draufzahlen .... Beim buchen vom Zimmer ebenso angegeben dass wir frühstück haben wollen, gabs dann natürlich nicht....

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Pernille, Nyborg

Liked: Cleanliness
Disliked: Staff & service, room comfort
Ikke igen
Det er ikke et sted vi tager hen igen. De tog ikke visa og receptionisten kunne ikke det mindste engelsk så det gjorde det hele noget mere besværligt. Til penge var værelset fint nok. Det var kun til overnatning da vi skulle opleve berlin, så på den måde var værelset udemærket..

6/10 Okay

Sara

Liked: Cleanliness
Disliked: Staff & service
Greit og billig
Helt greit. Fint rom, men litt shabby for øvrig. Fremstår rent. Husk at check in stenger tidlig, så hvis du lander på ettermiddag/kveld, lag en avtale på forhånd, ellers møter du låst dør. Hyggelig område.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Bad beds, noisy surroundigs, no service.
Even though it is not expensive, the stay was not worth the price that we paid. There was a strong smell coming from a not working minibar. One bed was broken and the responsible refused to fix it, and the others were making noise. The surroundings are noisy. The heating was not working (in april). There is no service in the hotel from 6PM tp 10AM. We lost time because we decided to wait until 10AM to show the broken bed to the manager.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
für ein Kurztripp ausreichend
Hotel hat super Lage, um Berlin zu erkunden. Hotel ist älteren Datums, sehr spartanisch eingerichtet. Die ins Zimmer eingebaute Nasszeile ist sehr eng und hatte einen lärmenden Lüfter. Das Hotel bietet nur Übernachtung ohne Frühstück.

8/10 Good

Ramiza, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent og Fredligt
Det var Ok.