Ratings based on 419 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Excellent hotel in a great neighborhoodPosted Apr 28, 2014
Pros: Given the excellent quality of the hotel and its staff, the price was a real bargain.
Cons: Nothing comes to mind.
Location: A wonderful old neighborhood with interesting buildings, good restaurants, and more shopping than can be covered in one visit.
I have stayed at this hotel often and find the quality consistently high. The entire staff is friendly, knowledgeable, and helpful. The location is excellent with easy access to all parts of Berlin. And the neighborhood is well worth exploring with many good, inexpensive restaurants.
for Everyoneby poppyh24 from uk
conveniently located on the west side of Berlin.Posted Apr 17, 2014
Pros: location, location, location and staff
Cons: Would be nice to know how to control the room temperature or even how to open the windows! A bed and breakfast option would also be appreciated!
Location: Location is superb, 20 mins to the airport. Close to bus stops and train lines! Good shopping and eating facilities all within walking distance!
This was our 2nd stay at the Kempinski, and we like the convenience of this hotel! The room first given was a twin bedded room which after the first night we asked whether we could change it as a twin bed was not requested. We were then located to the floor above in a slightly less luxurious room, which was very disappointing, there seemed to be a constant smell from the bathroom, so we just kept that door shut! The staff here are fantastic and very accommodating to a degree ( we didn't complain about the smell). It is quite expensive 27.00 euros for a buffet breakfast? Plus no free wi-fi or indeed anything free!
for Everyoneby Richard from London
We were persuaded to upgrade to abrand new room.Posted Mar 19, 2014
Pros: Smart, well located. Staff were all friendly and pleasant.
Location: Berlin has such and efficient public transport system it does not really matter where you stay.
Our room being brand new (at a cost) was excellent and because the weather was sunny and warm we had a great short stay.
Hotel overrated, but the area is nicePosted Mar 18, 2014
Basically the price is for the name combined with location. We had a standard room, it was clean but cold with no heating control device. Old radiator and heating was turned off. Internet and breakfast are an extra 73 euros/day... and you get limited 2 devices per room. Only one bar of soap, no cream or conditioner only minimal toiletteries. Bathroom was cold and no complementary slippers. One day we received under the door a paper saying that our room smelled of smoke and that we would be liable to pay 100 Euros. Despite being anti smoking! For the price paid, i wouldn't stay there again.
for Everyoneby russ from kent , uk
Berlin Jan 2014Posted Feb 3, 2014
Hotel Kampinski on the Kur Damm. Very well situated for the U Bahn. Eating in the hotel is expensive. I would strongly recomend trying the local restaurants within walking distance. These vary from traditional German to the obligatory Hard Rock Cafe!
Recommendedby A verified traveler
Posted Jan 28, 2014 on Hotels.com
for Everyoneby David from germany
businessPosted Jan 28, 2014
Pros: every thing
Location: very good-near the zoo and every important place
wonderfull ! enjoyed very much.liked it very much-location can not be better and staff is friendly and efficient
for Familiesby A verified traveler
Posted Jan 15, 2014 on Hotels.com
for Familiesby Yoshi from Dusseldorf
Nothing so specialPosted Jan 13, 2014 on Hotels.com
Hotel was gorgeous but room was so tiny.
for Everyoneby Karen from Horsham
Hotel Housekeeping RandomPosted Jan 9, 2014
Cons: Housekeeping - provision of toiletries - really BAD
Location: loads of shops - Tommy Hilfiger and Barbour very close. Hard Rock Cafe across the road. Zoo round the corner
Visited the hotel to spend New Year in Berlin. Location is great and facilities in the hotel seemed good. The BIGGEST disappointment was the random activities of the housekeepng team. You never knew what toiletries would be provided, we only realised that there was a turn down service on our last (of 4 nights) when we arrived back after celebrating the new year to discover curtains closed and lights on. Our friends got slippers, we did not. Stayed there once before almost 10 years previously and were thrilled, this time we were underwhelmed!