Ratings based on 1,678 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent hotel, with wonderful staff service

Posted Dec 10, 2014
Pros: Everything!
Cons: Can't think of anything
Location: Very convenient for K'dam, and a number of sites.
Wonderful staff service. Couldn't fault it; we have stayed before and will definitely be going back
4 out of 5
Recommended
for Everyone
by A verified travelerfrom FRANCE, SWITZERLAND

GOOD HOTEL IN CENTER OF TOWN

Posted Dec 9, 2014
Pros: THE LOCATION.
Cons: SOMETHING MUST BE DONE TO IMPROVE THE BREAKFAST ARRANGEMENTS.
Location: SHOPING AND VERY EASY TRANSPORT, TAXIS, BUS, CITY TOURS, BARS, RESTAURANTS, CINEMAS, ETC......
WE BOOKED A CLASSIC ROOM - NOT SATISFIED - HOTEL KINDLY PROPOSED TO UPGRADE US- WE MOVED TO A MUCH BETTER ROOM (346), BUT AT A COST OF 50 EUROS PER NIGHT. AS WE STAYED AT THE HOTEL FOR 5 NIGHTS, WE WERE VERY HAPPY WITH THIS ARRANGEMENT. THE ON THE DARK SIDE , WE FOUND THE BREAKFAST RESTAURANT MUCH TOO CROWDED AT ANY TIME DURING OUR STAY, HOWEVER THE BUFFET WAS EXCELLENT AND THE STAFF DOING THEIR BEST TO PLEASE.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely central Hotel.

Posted Dec 9, 2014
Lovely comfortable rooms and staff were very hepful. Nothing was to much trouble. The Kempinski is situated very centrally and on a lovely street.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Perfect Location for Christmas Markets!

Posted Dec 8, 2014
Pros: Location was perfect, staff, bar one, were helpful and friendly.
Cons: Nothing really.
Location: Market is right on the door step along with lots of designer shops. Hard Rock Cafe across the road where the staff were fun.
Only spoiler was a VERY bad tempered waitress at breakfast. We avoided her for the rest of the stay. Apart from that the Hotel was perfect, rest of staff were brilliant, room excellent and Spa staff went out of their way to ensure my 10yr old daughter got a bath robe and slippers to fit!
4 out of 5
Recommended
for Everyone
by A verified traveler

LOCATION !! LOCATION !! LOCATION !!

Posted Dec 7, 2014
the location is excellent !! the staff is helpful & friendly
3 out of 5
by A verified travelerfrom Barcelona

Overpriced, overrated. Good location.

Posted Dec 1, 2014
Pros: the location
Cons: building must be renovated.
Location: visit KADEWE for some good shopping.
The stay was not at all what i expected. The staff were not particularly friendly for a 5-star hotel. The location was good. However, the rooms are way too small. This is not standard for Berlin. It was clean, but the building is aging and you can see it. It had to be upgraded. Expect problems with elevators, small rooms and tiny bathrooms.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Stuttgart

Unser Eindruck!

Posted Nov 26, 2014
Pros: Das Schwimmbad mit Wellnessbar.
Cons: Ja, der Saunabereich könnte modernisiert werden.
Location: Zentral am Kuhdamm und die Verkehrsanbindung ist perfekt. Gute Einkaufsmöglichkeiten und Sightseeing ohne Ende.
Das Hotel war zwar nicht so modern ausgestattet, aber das Personal und der Service waren hervorragend. Die Lage ist super und der Flughafen nicht weit. Ich kann mit bestem Gewissen dieses Hotel weiterempfehlen.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Wien

Sehr gutes Hotel mit einigen prominenten Gästen.

Posted Nov 25, 2014
Nettes Personal, sehr zuvorkommend. Ausgezeichnetes Frühstücksbuffet, internaltionaler Flair mitten am KU-Damm.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Edinburgh

Niced hotel in central location.

Posted Nov 17, 2014
Pros: Central location was top.
Cons: Gym and expensive breakfast were not that great.
Location: Close to public transport, Tiergarten and shopping.
Hotel clean, comfortable with nice pool and spa, but tiny basement gym.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mönchengladbach/Düsseldorf

superlage zum Ku-Damm, zu feinsten Restaurants

Posted Nov 12, 2014
Location: Lutger & Wegener, Schlüterstrasse, Kadewe etc.
Hier stimmt alles. Die morgendlichen Zeitungen, der freundliche service incl. Zimmerservice, Eingangsbereich, Kaffee-area, bar etc.