Ratings based on 26 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from Santa Clara, CA
did not likePosted Dec 30, 2009
The room was small. The heater and the tv didn't work. Price was acceptable. Close to Ubahn. I wouldn't consider this a four star hotel. More like 2.5.
Recommendedby A verified traveler from Crewe Cheshire
Berlin Trip ReviewPosted Oct 27, 2009
This hotel was excellent, staff polite and very willing to help, not too far to the city centre and amenities, restaurants of decent standard nearby. My only comment (it would be harsh to say it as a criticism) was that the pillows were too soft (even with three I felt my head was too low), and the duvet was not really wide enough - my companion who is a big guy, well over six foot and quite "wide" had difficulty keeping himself covered.
Recommendedby A verified traveler from cork, ireland
ok I guessPosted Sep 19, 2009 on Hotels.com
The hotel is a little dated but is very clean and staff are helpful. Very convenient to the U-bahn. The price was also hard to beat. Word of warning-the internet cost 13 euro for 24 hours and was the worst/slowest connection I have had in years. So if you need to work online while staying in berlin, don't stay at this hotel. Also their pillows were weirdly uncomfortable-(both my partner and I thought so).
Recommendedby A verified traveler from Reading
Great location, super staffPosted Aug 19, 2009
We had a great 2 night stay at the Best Western. Located right next door to the Gunzelstrasse tube stop we were able to access the entire city using the efficient subway system. We also were able to walk in to Kurfurstendam in ten minutes which is the hub of shopping and restaurants and the location of the Kaiser Wilhelm church reconstruction. Staff were very helpful, good selection of bars and discos en route into town but not too close so as to be a bother with late night noise. Just right for us.
Recommendedby A verified traveler from Chicago
Good ValuePosted Aug 11, 2009 on Hotels.com
Room was clean and comfortable, bed was pretty comfortable. The shower was small, but it worked and the staff was friendly and helpful. The location was pretty good, the hotel is within a 20 minute walk from Kurfurstendamm/Tierpark, but there is a metro station within a 3 minute walk. Overall, the hotel is a good value and I would stay there again.
Recommendedby A verified traveler from Edinburgh
Excellent HotelPosted Apr 17, 2009 on Hotels.com
Excellent hotel, on arrival found the staff to be excellent, took great care of us whilst waiting on the room to be ready even though we were early. Rooms large and very clean. We used the bike hite servie which was good value for money ten euros for the whole day
Recommendedby A verified traveler from Shropshire
A little dated but comfortablePosted Feb 20, 2009 on Hotels.com
Stayed at the Queens Best Western in February 2009, its very dated both outside and inside. Id give it a 3 star rather than a 4 but the rooms were very clean and comfortable. Close to the underground which was convenient.
Recommendedby A verified traveler from Brighton
Excellent hotel.Posted Jan 7, 2009
We visit Berlin quite often but stayed for the first time in this hotel. Everything was excellent, very friendly and helpful staff. Our plane from London was cancelled and we arrived the next morning. We let the hotel staff know and they made sure that the room was ready the moment we arrived. The location of the hotel is also very convinient, close enough to walk to the Kurfuerstendamm and plenty of bars & restaurants locally. It is also right next to the U9 U-Bahn which brings you quickly to the local center of several districts such as Charlottenburg/Wilmersdorf or Steglitz or Moabit. We didn't have breakfast in the hotel but have heard that it is first class.
Recommendedby A verified traveler from Cardiff
ReviewPosted Dec 22, 2008
Excellent for the price. Helpful staff. Very close to U-bahn station (Guntzelstrasse on the U9 line, three stops from Zoo Station). Left luggage facility.
Recommendedby A verified traveler from Swindon, Uk
Would recomendPosted Dec 19, 2008
A lovley Hotel and frendily staff some of who spoke english. Th hotel room was as expected, clean but not to big, which was not a problem as we did not spent much time in the room. It also has a tube stop within 1-2 minute walk, very handy.