Ratings based on 185 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel in west Berlin

Posted Jul 22, 2014
Clean and comfortable, close to the subway and to the Tierpark. The rooms overlooking the interior courtyard are nice and quiet at night. My only complaint is that they charge for internet access, but it isn't expensive.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very central for shopping on Ku'damm

Posted Jul 5, 2014
Very pleasant stay, 15 min walk to main train train station and.Zoo or take the U- Bahn
Comment from Hotel Management
Jul 23, 2014 by Your Mark Apart Hotel, Hotel Management
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
2 out of 5
by A verified traveler

Would suit young travellers but not a family.

Posted Jul 1, 2014
First I booked a smoking room with balcony, instead I got a non smoking room, when I asked at the reception they were rude and said fully booked, but I had booked nearly 7 months ago, surely this should have been seen especially when they have 5 floors of rooms with balconies. I spoke to people and found out they were checking out the next day so I went back and said I want a room change. I'm a single mum with two kids travelling with two young children, it's not on that I would have to take them out the front every hour that's why I requested a balcony smoking room. In the end the rude receptionist said ok tomorrow. The first room had a kettle but the room I was changed into had no kettle, I had brought pot noodles and asked the same reception lady for either a kettle or hot water, she said we don't do kettles and we don't give out hot water?!? Really when's there was a kitchen right next door... She told me to go ask in a bar next door which had nothing to do with the hotel. I'm sorry but how hard is it to provide a kettle or hot water enough for 3 pot noodles? The second room was clean but the bathroom smelt like someone had urinated over everything and the smell stayed even after I brought room fresher. It was not all bad the breakfast was ok, nothing special but filled us up and the cleaners and waiters and waitresses wee polite and kind. I would not recommend this to a family at all. 2 star stay!
Comment from Hotel Management
Jul 23, 2014 by Your Mark Apart Hotel, Hotel Management
Thank you very much for taking the time, commenting on your stay and are very sorry that we were unable to meet your expectations. Our team is know to be very professional, kind and always willing to help. We are sorry to hear that you have not met this attitude throughout your stay. Your comments have been taken into considerations.
4 out of 5
Recommended
for Everyone
by jane from south africa

great location and specious rooms

Posted Jun 4, 2014
Pros: room size and inroom facilities.
Cons: staff need to apy attetion to detail
the hotel has perfect location and the rooms are specoius with reasonable rates. hotel staff are ok and not pleasing. left my items in the room some i forgot and some i didnt need. after check out i left my luggage in the luggage room to grab a quick snack before my flight. on my way back to the hotel i remembered i also left a phone charger in the room. reporting to reception the answer i got was that housekeeping has left and they didnt give her any charger. she did not pay attention to my query and she made me feel that i am keeping her off her duty by asking questions that does not concern her. its a hotel and i would like to think that employees need to be hospitalable on duty.
Comment from Hotel Management
Jun 17, 2014 by Your Mark Apart Hotel, Hotel Management
Thank you for taking the time to comment on your stay. Our team is know to be very professional, kind and always willing to help. We are sorry to hear that you have not met this attitude throughout your stay. Your comments have been taken into considerations.
3 out of 5
by Thomas from London

Central location, bit too hot and noisy

Posted May 26, 2014
Good for a city stay if you want a bed and a shower. No air con, room was like a sauna, first night slept with the window open and was woken several times by the traffic and sirens at all hours. Really handy location within walking distance of the zoo and city bus tours and railway/underground
Comment from Hotel Management
May 27, 2014 by Your Mark Apart Hotel, Hotel Management
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
5 out of 5
Recommended
for Everyone
by Nicki from Dundee, Scotland

Great base for city break

Posted May 2, 2014
Pros: Very friendly reception staff, centrally located.
Cons: Air conditioning would be a bonus but then that would make it more expensive
Location: Tucked away just of the main street but only a five minute walk away. Surrounding area is wonderful, loads of wee shops, places to eat.
This was our second stay at this Hotel, just for three days on this occasion (7 previously). This Hotel is perfect if purely looking for a base, Berlin is an amazing city and you will not want to spend long in your hotel. Having said that, this hotel is clean, friendly and our comfort room was spacious. Had a handheld shower over the bath which was brilliant for soaking our sore feet at the end of the day! Would recommend highly and we intend to return next year. Great places to eat nearby and public transport just at the top of the adjourning road (5 minute walk)
Comment from Hotel Management
May 7, 2014 by Your Mark Apart Hotel, Hotel Management
Thank you very much for your comments on this page, we are glad you spend an enjoyable time in Berlin and that our team was able to provide great service. We are looking forward welcoming you back soon.
5 out of 5
Recommended
for Everyone
by jan from london

Excellent location

Posted Apr 12, 2014
Bright, clean & comfortable. Staff friendly yet not over-bearing. Excellent location for tourists. Ideal for families. Wi-fi available at a cost, per device. Wide breakfast selection. Overall excellent, would stay again.
Comment from Hotel Management
Apr 14, 2014 by Your Mark Apart Hotel, Hotel Management
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
4 out of 5
Recommended
for Everyone
by Julian from Warsaw, Poland

good value for money

Posted Mar 15, 2014
Pros: good hotel, perfect location
Location: Close to U-bahn station. Lots of good restaurants and attractive shopping near byJulian
Spacious comfortable room. Staff friendly and professional. Good location in attractive area of the city
Comment from Hotel Management
Mar 18, 2014 by Your Mark Apart Hotel, Hotel Management
Thank you very much for your comments on this page, we are glad you spend an enjoyable time in Berlin and that our team was able to provide great service.
5 out of 5
Recommended
for Getaway With Friends
by Bruna from Ireland

Good Hotel!

Posted Jan 20, 2014 on Hotels.com
The room that I stayed in was huge! I was with two other people and we had much more space than hotels usually offer. The only problem is that wifi was an extra charge... Anyway, the overall was good! I would recommend it!
Comment from Hotel Management
Apr 12, 2014 by Your Mark Apart Hotel, Hotel Management
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon.
4 out of 5
Recommended
for Shopping
by Yaniv from Tel Aviv, Israel

Great hotel in a great location

Posted Jan 7, 2014 on Hotels.com
This was our second time in the Mark Apart hotel. the hotel is located near a U-bahn and bus stations (Uland str.) which is very comfortable, located next to the famous Kudamm street which has many great clothing shops and great restaurants, the hotel staff is very nice and helpfull. the breakfast was pretty good and rich but they served the same thing everyday. there are 3 supermarkets near the hotel and a pharmacy. the room was comfortable and clean. bottom line - very recommended and you get a value for your money!
Comment from Hotel Management
Apr 12, 2014 by Your Mark Apart Hotel, Hotel Management
Thank you very much for taking the time, commenting on your stay and are very happy that we were able to meet your expectations and that our team was able to provide the great service we aim for.