Ratings based on 1,198 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from England

A week in NH

Posted Jul 28, 2015
I spent a week in a standard double room this July. The room was spacious, bright and air conditioned. A safe was also provided free of charge, a gesture we appreciated. The hotel is located in Mitte, where there are little shops or activity, particularly in the evening, however, only a short distance on the underground is Alexanderplatz; a place bustling with entertainment, sights and a variety of food venders. Please note that although the underground, trains and trams do appear to be free of charge, public transport operates on an honour system, and random checks take place on occasion by undercover wardens so don’t take the risk – buy a ticket! The cost of living outside the hotel was generally very good, however, I recommend avoiding the breakfast provided inside the hotel. Despite there being a variety of tasty foods, at 24 euros each it is most definitely overpriced. There is a café round the corner (Kamps) which is a cheaper and an equally as appetising alternative. When our room was cleaned, it was done so beautifully and it was refreshing to have clean towels and sheets after a day trawling the city. Having said that, on two occasions out of seven, our room was not cleaned, despite us having requested it and without explanation. Overall, the hotel provided a fantastic, clean and spacious room, with a great location – all sights were just a short train ride away. Be sure to avoid the breakfast and study the confusing tube maps and you'll have a wonderful stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Comfortable, well located and well maintained

Posted Jul 28, 2015
It is modern and new, and right down town very close to Checkpoint Charlie and the tourist attractions of Berlin. The only thing lacking is a swimming pool. Nice coffee makers in the room.
4 out of 5
Recommended
for Everyone
by A verified traveler from ドイツ、ハノーファー

街のど真ん中のホテル。ビジネス、観光どちらにも良い。

Posted Jul 25, 2015
Pros: 綺麗だったこと。駅にも近かったこと。
Cons: なし。
Location: ブランデンブルク門に近く、歩いて行けます。
清潔なホテルで素晴らしかった。ただ、僕はドイツにドイツ語の勉強に来ていたので、ホテルにフロントにいくらドイツ語で話しかけても英語で返ってくるのが悲しかった。それでスタッフは4点とした。
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2015
Really enjoyed my stay. Couldn't fault it. Excellent location.
3 out of 5
Recommended
for Everyone
by A verified traveler from 兵庫県

普通に快適なホテル

Posted Jul 21, 2015
3泊しました。ヨーロッパの普通レベルのホテルといった印象です。 快適に過ごせる部屋だったのですが、2点不快だったことがありました。 1. シーツ交換を敢えてリクエストしてもされてなかったこと。何も言わないとシーツ交換がないようだったので、英語でシーツ交換のリクエストのメモを書いてチップと共に置いておいたのですが、チップがなくなっているだけで、シーツ交換はされていませんでした。 2. 部屋の金庫を説明書通りに操作してもエラーになり続けたので、スタッフを呼んで対応をお願いしたが、結局解決できず、金庫が滞在中ずっと使えなかったこと。 スタッフのサービス精神がないということなのかなぁという感想を持ちました。 立地はチェックポイントチャーリーからは近いのですが、その他のメイン観光地からは微妙に離れているので、そう便利とは言えないかもしれません。旅行後の感想としては、アレキサンダープラッツのあたりにホテルをとった方が色々と便利だったなぁと思いました。
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary Canada

Great hotel

Posted Jul 21, 2015
Very happy with this hotel. Easy to see sights - most within walking distance. Also close to transportation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel, very good location.

Posted Jul 16, 2015
Pros: Everything.
Cons: I can't think of something I could complain about.
Location: Very close to the city center, about 10 min walk. You could rent a bike for a day for 12 euro and go around the beautiful city.
As soon as we entered the room, we were like "what's the catch?". We couldn't believe that we were staying in such luxurious hotel for 4 nights for a combined of £243. Amazing experience, friendly staff which spoke good English, very nice environment in general.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami Beach

Fantastic location in the heart of Berlin

Posted Jul 14, 2015
Did spend a long weekend in this fine hotel. The location is clearly the highlight of this hotel. It is a typical business hotel with all stuff you need. Walking distance to tons of Berlin attractions or just use the subway U2 or U6 which depart around the corner of the hotel. Breakfast buffet for EUR 22 definitely overpriced - you have a huge variety of bakeries around the hotel serving breakfast in a better way.
5 out of 5
Recommended
for Everyone
by A verified traveler from W

Nice staff

Posted Jul 10, 2015
Very helpful staff with my lost luggage and excellent service.
4 out of 5
Recommended
for Everyone
by A verified traveler from München

Aufenthalt in Verbindung mit Konzertbesuch

Posted Jul 7, 2015
Pros: Zimmer Frühstück Zentrale Lage und Sauberkeit
Cons: Getresstes Personal am Empfang bei hochfrequentierter Belegung. Langes Anstehen und Wartezeiten . Vielleicht Personalaufstockung Parkgebühren hoch
Location: Im Zentrum gute Verkehrsanbindung
Wochenendtrip Konzertbesuch, Sehenswürdigkeiten in Berlin besichtigen