Ratings based on 135 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Sep 8, 2014
Nice place, well located! We can reach the center in 8 minutes of bus.
Comment from Hotel Management
Sep 17, 2014 by Lisa, Hotel Management
Dear guest, thank you so much for your review. The team at City B
4 out of 5
Recommended
for Everyone
by A verified traveler from SYDNEY

Good value for money

Posted Aug 28, 2014
Great location pretty close to all attraction of the city. public transport on the door step. Good value for money.
Comment from Hotel Management
Aug 30, 2014 by Lisa, Hotel Management
Dear Andreas, thank you so much for your review. The team at City B
3 out of 5
by A verified traveler from Canada

A well-located hotel with minor problems

Posted Aug 22, 2014
This is a fairly comfortable hotel with a good, central location. However, I encountered three minor issues duringy stay: 1. Loud pipes that would wake me up in the mornings. 2. Broken safe which was never fixed, even though I complained about it twice. 3. A used condom found under my bed.
Comment from Hotel Management
Aug 23, 2014 by Lisa, Hotel Management
Dear Daniel, we have taken note of your comments and regret your inconvenience in our home. The team from City B
3 out of 5
Recommended
for Everyone
by A verified traveler from Greece

Nice business hotel

Posted Aug 18, 2014
We stayed in this hotel for five nights during August 2014. It is a nice and clean hotel with friendly staff. Our room was at first floor without any spectacular view but it was quite cheap. We didn't try any of the other facilities of the hotel. Overall it was a good experience.
Comment from Hotel Management
Aug 23, 2014 by Lisa, Hotel Management
Dear Nikos, thank you so much for your friendly review. The team from City B
5 out of 5
Recommended
for Everyone
by A verified traveler

a short, relaxed and comfortable stay

Posted Jul 8, 2014
Pros: location and comfort
helpful staff, great location, comfortable and clean
Comment from Hotel Management
Jul 8, 2014 by Lisa, Hotel Management
Thank you so much for your nice and helpful comments. The Team from City B
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent place close the subway.

Posted Jun 28, 2014
Good breakfast and kind staff. The hotel was a bit noisier due to it being downtown, but that is to be expected.
Comment from Hotel Management
Jun 30, 2014 by Lisa, Hotel Management
Thank you for your review. We are delighted that you enjoyed your stay in our Hotel DAS Berlin.
3 out of 5
Recommended
for Families
by A verified traveler

Expect What you Pay for

Posted Jun 24, 2014 on Hotels.com
Was in Room 314 and the hotel room was very Spacious in size but the curtains were so dirty that you can see all the drink marks spilled on them. God know when they were cleaned. No A/C in the room and being summer the room was like a sauna. If you open the windows there is busy road and you can`t sleep with all the traffic sounds and also not to mention the Metro station right beside the street and you also have the joy of that sound until late night. If at all I am going to stay the next time in this hotel I am will not step back paying extra for a good room. Overall it was OK experience.
Comment from Hotel Management
Aug 30, 2014 by Lisa, Hotel Management
Daer Traveller, thank you for your comments. We will check again the curtains in this room. Your Team from City B Berlin
5 out of 5
Recommended
for Business Travelers
by A verified traveler

close to metro

Posted Jun 22, 2014 on Hotels.com
Fine
Comment from Hotel Management
Aug 30, 2014 by Lisa, Hotel Management
Thanks for your nice comment. The Team from Hotel City B
1 out of 5
by Melissa from Glasgow

Extremely disappointing, Poor customer service

Posted Jun 9, 2014
Pros: My room was reasonably clean. This is the only positive thing I have to say in regards to this hotel.
Cons: The staff. The attitude of 90% of the staff was horrendous. Customer service is a -100. Extremely disappointing.
Location: The location is great, across the street from the U2 line. However I would never recommend this hotel to anyone. Find a different one near by.
I have visited Berlin twice in the past 2 years now. Last year I stayed at Novums second hotel on the same street and received friendly staff and had an overall great time. This time however was extremely disappointing. I paid extra money at the time of booking for this hotel due to the fact it had a fitness room and sauna. I was travelling with my boyfriend and I knew he would get use out of these. In the 6 days I was staying, the best service I received was from the cleaner. The reception staff were extremely rude and to be completely honest they did not seem to care at all about the customers experience. Between my boyfriend and myself we asked a total of 5 members of staff in regards to the fitness centre. 3 of them stated that they did not have one, which I knew not to be true and had proof that the hotel did have one. Another stated that she did not know how to open it or where it was. Which is no use to a customer at all. The final one stated he could open it and it had to opening or closing times, we could use it when we wanted. We then proceeded to wait 40 minutes for it to be opened. It was unacceptable. The heating was broken, I asked for it to be fixed and it was never done. The staff were extremely loud in the morning and I was woken up at 6:30 every morning I stayed. Overall I would not recommend this hotel. The attitude of the staff is horrendous and I felt as though I was being ignored.
Comment from Hotel Management
Jun 28, 2014 by Lisa, Hotel Management
Dear Melissa, Thank you very much for your review. We want to apologize very much for the behavior and unfriendliness of our employees. We have spoken directly with them and will make further training. The Team from Hotel City B
5 out of 5
Recommended
for Students
by ansh from UK

economical basic accommodation facility

Posted May 28, 2014
Pros: staff and location
Cons: breakfast
i stayed here for 3 nights. location is fantastic..hotel is clean and spacious. (actually i was amazed to see it to be so spacious) just outside metro station which is 5 mins away from zoological gardens metro station (very centric to west berlin) and only 15 mins away from alexander platz (centric for most tourist destinations). Basic facilities are available however i was a bit disappointed with breakfast. for 7.90 euros, it seemed a bit expensive. On my last day of stay there was a power failure and ho hot water was available. lady at reception said she can not do anything about it. i was expecting some kind of gesture in return for the inconvenience caused but was disappointed. otherwise staff was fantastic, very helpful. i will definitely stay again in this hotel on my next visit. and would definitely recommend it to others.
Comment from Hotel Management
Jun 3, 2014 by Lisa, Hotel Management
Dear Mr. Ansh, Thank you for your rating on Expedia and your praise to all employees. Your helpful suggestion regarding the breakfast, we will discuss with our team.