Ratings based on 208 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel in a great district.

Posted Jul 6, 2014
Beautiful and comfortable hotel. Slightly outside the centre but transport links are so good. Managed to walk to a lot of placesp too.
5 out of 5
Recommended
for Everyone
by Osi from Canterbury UK

Highly recommended. Great location. Fabulous hotel

Posted Jul 1, 2014
Pros: The staff were incredibly polite, friendly and helpful. The hotel rooms were well designed, spacious and clean. The shower was amazing!
Location: The hotel is in a perfect location with the U-bahn station very close by. The KaDeWe is within walking distance and there are plenty of places to eat
Berlin is an incredible city. For anyone looking for a city break I would definitely recommend it. We got this hotel at a very reasonable price and, in fact, I would happily have paid more as the accommodation was excellent. The staff were very welcoming, the hotel was plush and clean. The location is great, close to many restaurants, bars, shops and within walking distance of the U-bahn station. I will definitely be coming back to stay here. Incredible!!!!
5 out of 5
Recommended
for Everyone
by Joe from D

Excellent. Extremely helpful.

Posted Jun 30, 2014
Everybody from the receptionists to the concierge and the maids was 5 star. The room was comfortable, air con was brilliant. Ideally located. Was able to walk everywhere. The staff where invisible until we needed them and they could not have been more accomadating. Keeping our bags all day after we had checked out. Overall . A perfect hotel experience .
5 out of 5
Recommended
for Couples
by Rosemarie from London

Excellent Customer Service in a Luxury hotel

Posted Jun 23, 2014
Pros: We loved the modern decor, loved all the art an sculptures. The room was spacious and very clean. The hotel was very quiet and restful.
Cons: The twin beds were narrow, they could have been bigger
Location: The hotel is right in the heart of the main shopping area. Designer, mid range and budget shopping. Also the underground is round the corner.
We booked this hotel in March 2014 for a 3 night stay in June 2014. When we arrived we were told that the hotel was full and they did not have any rooms for our first night. We were then sent to the Swissotel across the road for a 1 night stay and we were asked to return the next day and they would find a room for the other 2 nights. We were offered free breakfast for the whole of our 3 night stay. It was a pain to unpack and then pack up again. The next day we went back to the Sofitel. We were given a Junior Suite with exclusive access to the Club Lounge. We were delighted. The room was spacious, tastefully decorated and very clean. And we LOVED the Club Lounge where we had breakfast, complementary afternoon tea and complemetary evening aperetifs and snacks.
4 out of 5
Recommended
for Everyone
by A verified traveler from orlando florida

New hotel by Zoo Station

Posted Jun 19, 2014
Pros: Quiet room, with quality bathroom
Cons: Always cheaper is better but solid facility
A couple of blocks from zoo station the hotel is situated nicely close to all forms of transportation. As a new hotel I think they have good rates to bring people there. The cab driver needed a reference of swissotel across the street to remember it was there. Overall very deal
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location for bars,restaurants and shopping

Posted Jun 18, 2014
Well appointed hotel and extremely clean Nothing is too much trouble for the colleagues there and the concierge was brilliant Ideal location for a wide variety of traditional and cosmopolitan restaurants as well as the underground-taxis directly outside Great value hotel one of the best we've been to
5 out of 5
Recommended
for Everyone
by Christina from Lancashire

Hotel Sofitel is the perfect location

Posted Jun 16, 2014
Pros: Very comfortable with excellent service and cleanliness
Cons: Nothing
Location: Location was great for cafes/bars and shops and sight seeing.
We were in the club lounge as we booked a superior room with breakfast. The service in the club lounge was excellent and the continental breakfast far exceeded expectations. We were also entitled to afternoon and evening snacks and aperitifs. Staff were very friendly and helpful and spoke English.
4 out of 5
Recommended
for Everyone
by ben27 from London, E14

Good vive and a central based hotel

Posted Jun 15, 2014
Very easy to commute to all the city attractions from this hotel. Very central and in the heart of the hopping district. Love the neighbourhood.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel, fantastic service

Posted Jun 12, 2014
One of the best hotels I have stayed in for service fantastic staff, room was fantastic and a great location.
5 out of 5
Recommended
for Everyone
by liz from warwickshire

Three nights in Berlin

Posted Jun 10, 2014
Pros: Everything!
Cons: Make up tissues could have been softer but this is nit picking.
So glad we stayed here as it was perfect. Paid a small supplement to upgrade to larger room and we'll worth it. Real 5 star luxury and possibly the nicest hotel I've ever stayed in. Great location near to good bars and restaurants and lovely staff.