Ratings based on 208 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from UK
Great hotel in a great district.Posted Jul 6, 2014
Beautiful and comfortable hotel. Slightly outside the centre but transport links are so good. Managed to walk to a lot of placesp too.
for Everyoneby Osi from Canterbury UK
Highly recommended. Great location. Fabulous hotelPosted Jul 1, 2014
Pros: The staff were incredibly polite, friendly and helpful. The hotel rooms were well designed, spacious and clean. The shower was amazing!
Location: The hotel is in a perfect location with the U-bahn station very close by. The KaDeWe is within walking distance and there are plenty of places to eat
Berlin is an incredible city. For anyone looking for a city break I would definitely recommend it. We got this hotel at a very reasonable price and, in fact, I would happily have paid more as the accommodation was excellent. The staff were very welcoming, the hotel was plush and clean. The location is great, close to many restaurants, bars, shops and within walking distance of the U-bahn station. I will definitely be coming back to stay here. Incredible!!!!
for Everyoneby Joe from D
Excellent. Extremely helpful.Posted Jun 30, 2014
Everybody from the receptionists to the concierge and the maids was 5 star. The room was comfortable, air con was brilliant. Ideally located. Was able to walk everywhere. The staff where invisible until we needed them and they could not have been more accomadating. Keeping our bags all day after we had checked out. Overall . A perfect hotel experience .
for Couplesby Rosemarie from London
Excellent Customer Service in a Luxury hotelPosted Jun 23, 2014
Pros: We loved the modern decor, loved all the art an sculptures. The room was spacious and very clean. The hotel was very quiet and restful.
Cons: The twin beds were narrow, they could have been bigger
Location: The hotel is right in the heart of the main shopping area. Designer, mid range and budget shopping. Also the underground is round the corner.
We booked this hotel in March 2014 for a 3 night stay in June 2014. When we arrived we were told that the hotel was full and they did not have any rooms for our first night. We were then sent to the Swissotel across the road for a 1 night stay and we were asked to return the next day and they would find a room for the other 2 nights. We were offered free breakfast for the whole of our 3 night stay. It was a pain to unpack and then pack up again. The next day we went back to the Sofitel. We were given a Junior Suite with exclusive access to the Club Lounge. We were delighted. The room was spacious, tastefully decorated and very clean. And we LOVED the Club Lounge where we had breakfast, complementary afternoon tea and complemetary evening aperetifs and snacks.
for Everyoneby A verified traveler from orlando florida
New hotel by Zoo StationPosted Jun 19, 2014
Pros: Quiet room, with quality bathroom
Cons: Always cheaper is better but solid facility
A couple of blocks from zoo station the hotel is situated nicely close to all forms of transportation. As a new hotel I think they have good rates to bring people there. The cab driver needed a reference of swissotel across the street to remember it was there. Overall very deal
for Everyoneby A verified traveler
Great location for bars,restaurants and shoppingPosted Jun 18, 2014
Well appointed hotel and extremely clean Nothing is too much trouble for the colleagues there and the concierge was brilliant Ideal location for a wide variety of traditional and cosmopolitan restaurants as well as the underground-taxis directly outside Great value hotel one of the best we've been to
for Everyoneby Christina from Lancashire
Hotel Sofitel is the perfect locationPosted Jun 16, 2014
Pros: Very comfortable with excellent service and cleanliness
Location: Location was great for cafes/bars and shops and sight seeing.
We were in the club lounge as we booked a superior room with breakfast. The service in the club lounge was excellent and the continental breakfast far exceeded expectations. We were also entitled to afternoon and evening snacks and aperitifs. Staff were very friendly and helpful and spoke English.
for Everyoneby ben27 from London, E14
Good vive and a central based hotelPosted Jun 15, 2014
Very easy to commute to all the city attractions from this hotel. Very central and in the heart of the hopping district. Love the neighbourhood.
for Everyoneby A verified traveler
Fantastic hotel, fantastic servicePosted Jun 12, 2014
One of the best hotels I have stayed in for service fantastic staff, room was fantastic and a great location.
for Everyoneby liz from warwickshire
Three nights in BerlinPosted Jun 10, 2014
Cons: Make up tissues could have been softer but this is nit picking.
So glad we stayed here as it was perfect. Paid a small supplement to upgrade to larger room and we'll worth it. Real 5 star luxury and possibly the nicest hotel I've ever stayed in. Great location near to good bars and restaurants and lovely staff.