Ratings based on 872 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Haldenwang

TOP Adresse für Berlin. Ausgezeichneter Service!

Posted Mar 26, 2015
Pros: Service und die Lage im 9. Stock des Hotels mit gigantischem Blick über die Stadt.
Cons: vielleicht die Duschekabine mit einem Sockel versehen.
Location: zentrale Lage mit bester Ausgangsmöglichkeit zum shoppen.
Das sehr freundliche und kompetente Personal hat alle Wünsche zu meiner vollsten Zufriedenheit erfüllt. Ich war angenehm überrascht über das geräumige, saubere Zimmer im 9. Stock des 5*Sterne Luxushotels. Jederzeit gerne und hoffentlich bald wieder.
5 out of 5
Recommended
for Everyone
by A verified traveler

prima

Posted Mar 25, 2015
Pros: Personeel was erg vriendelijk
Cons: topmatras/deken weglaten
Was een prima hotel, de eerste nacht wel erg warm. onderdeken onderuit getrokken en gevraagd om 2 aparte dekens 2e en 3e nacht ging prima.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom wien Österreich

Sehr schönes Hotel. Nette Leute extrem sauber und

Posted Mar 23, 2015
Sehr schönes Hotel. Super nettes personal. Extrem sauber und dir Betten sind so herrlich. In der Nähe von der U-Bahn und Einkauf Zentrum. Immer wieder gerne. Luxus pur.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Amazing hotel for a long weekend in Berlin

Posted Mar 23, 2015
This is the best hotel I have ever stayed in, the room was very clean and even had the main sports and UK TV channels. Staff were very friendly and helpful, offering advice on Berlin and any requests. I would definitely choose to stay here next time I am in Berlin.
4 out of 5
Recommended
for Everyone
by A verified traveler

albergo bellissimo nella via dello shopping

Posted Mar 23, 2015
Pros: tutto bellissimo !!!
Ottimo albergo personale gentile ed attento alle richieste del cliente. ho chiesto il bollittore in camera e me lo hanno fatto avere gratuitamente . Portiere gentilissimo che parlava l'italiano che ci ha aiutati tantissimo! Grazie per l'ottimo soggiorno. Unico difetto la pulizia del wc ho riscontrato alcune pecche abbatanza gravi l'ultimo giorno ed il primo, è stata colpa mia però non farlo presente alla reception appena arrivata perchè sono certa che lo avrebbe risolto.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

Nice hotel with very comfortable rooms

Posted Mar 22, 2015
Pros: The room spaciousness, the bed, the bathroom, the staff and the breakfast.
Location: Very well located, close to stores, metro stations and bus stops.
Nice hotel with very comfortable and spacious rooms. The staff was very kind and the breakfast was very good. It is very close to lots of stores and very well located and connected through public transportation.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom norwich

great hotel, great area for shopping and restauran

Posted Mar 19, 2015
Pros: the room and staff
Cons: we had a room with an adjoining room door but would not have that again
Location: fantastic shopping and eating places, the zoo.
fab hotel and excellent customer service. the room/bathroom and hotel were spotless and large bedroom and lovely bathroom. we enjoyed the hotels position too
5 out of 5
Recommended
for Everyone
by A verified travelerfrom venezia

Ottimo albergo con stanze ampie e curate

Posted Mar 16, 2015
Albergo centrale di gran classe con interni raffinati e puliti
5 out of 5
Recommended
for Couples
by A verified travelerfrom Glasgow

Fabulous luxury in the heart of Ku'damm.

Posted Mar 13, 2015
Pros: Everything.
Cons: Nothing!
Location: In the heart of the shopping district just a short U-bahn ride from the historic sites. Plenty of eating and drinking options nearby.
Fabulous. Everything you could think of wanting was there, and more. Delicious breakfast with wonderful views. Excellent service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Outstanding in every way

Posted Mar 11, 2015
Pros: Everything!
Cons: Tea / coffee facilities in room. Larger towels and soap in bathroom.
Location: Shopping and restaurant right outside the front of the hotel.
From the minute we arrived, until our departure, the level of service and politeness could not have been bettered. Large and spacious comfortable rooms. Only complain was the bathroom with small towels and 1 bar of soap and also no coffee / tea making facilities in the room. Superb breakfast which great choice of great tasting and high quality food.