Ratings based on 179 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Carl from Pittsburgh, PA

Posted Apr 17, 2014
Pros: The bar area was pleasant.
Cons: All of the above!
Location: Location was great. Plenty of sightseeing and shopping within easy distance.
The 2 twin beds had very hard mattresses. I found it uncomfortable to sleep on. The headboard is at a level that the wooden edge at the top makes it so you cannot sit propped up in bed. The WiFi was almost nonexistent. Sad to say I am into the wireless connectivity and if you cannot provide it, I would probably not stay there. The website for this hotel promotes free WiFi. I could not adjust the temperature to a level cool enough for me to be comfortable. Lastly, while I did not spend a lot of time in the room, the TV tuned into the English language channels worked only sporadically.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in Central Berlin.

Posted Apr 12, 2014
From the welcome upon arrival to checking out after 3 nights our stay was excellent. The hotel facilities were great and I would highly recommend this hotel.
5 out of 5
Recommended
for Couples
by peter from horsham

very convenient bus, u-bahn, db

Posted Mar 26, 2014
Smart, understated. Spotlessly clean and quietest hotel ever.
3 out of 5
by A verified traveler

Branded as a Sofitel, but more like a Novotel

Posted Mar 9, 2014
Pros: Not a lot. But staff were friendly
Cons: Virtually everything
Pretty average hotel and certainly not a 5 star property. I believe this property recently converted to a Sofitel Brand. For the rate I paid, I was not impressed with the property or its operation.
5 out of 5
Recommended
for Everyone
by martin from scotland

Perfect stay

Posted Feb 18, 2014
Had a great time staying here! Right from start staff were so friendly and helpful - even got upgraded! Recently taken over and hotel is spotless. Good location next to subway and nice restaurants nearby! Can't recommend Highly enough!
4 out of 5
Recommended
for Everyone
by Kate from London

Excellent

Posted Feb 18, 2014
Delightful hotel, charming service. Just one caveat...........why charge 7.5 euros for a bottle of water from the mini bar???? Exorbitant charges for small items just irritates & spoils an otherwise very enjoyable experience
5 out of 5
Recommended
for Everyone
by A verified traveler

Weekend Break

Posted Jan 20, 2014
Pros: Everything
Location: Berlin is not my favourite city. Too dull and drab. Not a lot to see in a weekend.
Hotel is excellent. Food a drink a bit pricey but it is the middle of the main tourist area in a capital city. Bathrooms in the rooms were brilliant. Could have stayed in the shower all day. Rooms comfortable, staff very friendly and helpful
4 out of 5
Recommended
for Everyone
by Lola from Minneapolis MN

Great hotel, big rooms!

Posted Jan 10, 2014
Pros: Huge rooms, even by US standards; we had connecting. Modern and fun decor. Friendly staff. Good food in restaurant.
Location: Great location to shopping and restaurants and near bus and train stations. Bus system is fast and easy to get around.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, great location.

Posted Jan 4, 2014
Excellent location - 15/20 minute taxi from schönefeld airport (€35-€40). Great restaurant just outside the hotel. Close to a u-bahn. Close to the zoo. Room was clean and well laid out. Ample storage space. Would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good

Posted Jan 2, 2014
Pros: Cleanliness
Cons: Better bathroom toiletries
Location: Very central location