Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
2.0 Room cleanliness
1.0 Service & staff
1.0 Room comfort
1.0 Hotel condition
They paid and stayed.
for Couplesby alice
Over priced and terrible service! Avoid!!!Posted Jan 2, 2013 on Hotels.com
The apartment itself was very basic: raising the bed on a platform does not make it boutique. It was cold and poorly lit with a loud dripping radiator. The shower was broken so that you had to hold it all the time. It’s very overpriced compard to other accomodation in Berlin. The service was terrible – they turned up 30mins after they said they would. Unfortunately I left my glasses in the apartment leaving the keys as instructed. I immediately had the “oh no!” realisation that I had left the glasses behind. Luckily it was 8am and we weren’t leaving till 4pm so I immediately rang the company. There was no answer at all from 8-4 despite ringing all the numbers we had multiple times. Then they claimed they couldn’t find them and so I am one pair of glasses down.