Ratings based on 433 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.9 Hotel condition
They paid and stayed.
for Everyoneby Mrs.Dorj from calgary, canada
Very nice hotel, my friend recommended me.Posted Mar 1, 2014
Stayed for 1 night at the end of long trip, was close to the shopping centers and restaurants.
for Everyoneby tomski from shipley bradford
great location and impressive hotelPosted Jan 16, 2014
Cons: the pillows.. probably personnel preference but
for Everyoneby Hoa from Sydney
great experiencePosted Jan 1, 2014
Pros: everything , service, rooms, price. we booked through the internet and got a room for very reasonable price.
Cons: have tea as well as coffee in room.
Location: located on the main shopping street of Berlin (3.5k long), visit the zoo, a stone throw to trains to potsdam, brandenburg gate and other attractions.
the hotel is very conveniently located on kurfurstendam, the main shopping streets, and is surrounded by trains and metro ( S and U), has spacious rooms and excellent service. they provide free apples, has a well equiped gym and sauna, and provide high qaulity expresson machine in your rooms. they also manned reception 24 hours, and a very helpfulreceptionist attend to your every questions. we would definitely come back and recommend to our friends and family. It is our first exposure to this chain, but wont be the last !
for Everyoneby Bill
Great hotel in the middle of the city!Posted Dec 17, 2013
Cons: Beds were very firm. Just as an FYI.
for Everyoneby Satellite from London
Best hotel I've stayed in all year!Posted Nov 16, 2013
Swissotel was a fabulous place to stay! We were greeted by a welcoming and enthusiastic staff and took us on a short little tour of the hotels great spa and restaurant. The building is quite imposing but easy to find and can been seen quite far away. The standard room was spacious and well kept. I believe that all the rooms have a great view of the excellent views of Kufurstendamm. The bathroom was gorgeous, and the extra spacious bath was welcome on the short romantic mini break. The room service food catered well for vegetarians as well as being quick and tasty, great wines and chamgane choices. Definitely recommend this place, such a lovely atmosphere and the staff are genuinely lovely and helpful, especially as we were completely new to Berlin. Great place to stay, zero complaints!
for Business Travelersby Tracey from Sydney
Great ValuePosted Oct 18, 2013 on Hotels.com
Loved this hotel it was great value, fantastic location and fabulous staff. My only criticism would be that I like a softer bed.
for Familiesby Belinda from Sydney
Wonderful experiencePosted Oct 16, 2013 on Hotels.com
The hotel staff went beyond the call of duty during our stay; birthday cake and card were waiting for me in the room after returning from some sightseeing. It was a very appreciated gesture being so far away from home. The room was spotless with the most comfortable bed we encountered. The location was spot-on, we were in the thriving centre and access to transport, shopping and cultural experiences were a bus/ subway ride away!
for Everyoneby Lisa from Glasgow
Return visitPosted Oct 14, 2013
Pros: Clean and comfortable
Cons: Room service!
Location: Good location although bit far away from most of the sites, but train and underground station nearby
This was a return visit to the Swisshotel. Remembered it as a bit of a luxury hotel, however on this visit it seems now more like a business/conference hotel. Had booked a twin room with 2 beds - why is it so difficult to get twin rooms when there are more single people who travel with friends than ever?! Was given a double room with one bed! However, after a trip to reception thankfully they gave us a twin room. Called room service/house keeping in the evening to ask for more milk to use with great coffee machine in room. Still waiting for the milk! Gave up and went to bed. Nice clean and comfy room. Reception staff helpful
for Everyoneby mel from washington dc
Safe, modern and cleanPosted Oct 7, 2013
The hotel is nice and modern. Upon check in, we were greeted by a nice hotel staff. The room is spacious compared to any hotels in Europe. Very comfortable, warmth and budget friendly. Also accessible to public transportation going in and out of the city. Shops and affordable restaurants are within few minutes walk.
for Overnight Stay Before Destinationby Zach from Chicago
Posted Oct 7, 2013 on Hotels.com
The hotel lived up to the standard that one expects from Swissotel. Friendly and informative staff, clean and accommodating rooms, this hotel is great! The location is perfect if you're in a shopping mood, and the S-Bahn is only two blocks away should you want to travel around Berlin. I definitely recommend this hotel!