Ratings based on 1,028 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Swissotel Berlin

Posted Jan 9, 2015
Pros: Clean hotel, helpful and nice staff.
Location: Next to the Kurfursdendamm U-Bahn station and most of the places in Berlin is very accessible from here. Nice restaurants and shops nearby.
This hotel is just next to the Kurfursdendamm U-Bahn station and most of the places in Berlin is very accessible from here. That being said there are very nice restaurants and shopping options in Kufursdendamm itself. The hotel staff were very nice and helpful. The room was clean and comfortable. I really liked the mattress that was slowly conforming to my body. Hotel was in very good condition: no old carpets or broken elevators; everything was looking so new and modern.
Comment from Hotel Management
Jan 13, 2015 by Christiane, Hotel Management
Dear Deniz, thank you so much for your kind review. We highly appreciate your feedback and hope to welcome you back soon. Best wishes, Yours Swissôtel Berlin Team
3 out of 5
by A verified travelerfrom Miami, Florida

Great Location!!

Posted Jan 6, 2015
Pros: Location, breakfast buffet and service.
Cons: Hire a professional decorator and start from scratch.
Location: Right on the Kurfustendamm, and the KA DE WE among other interesting points near by.
Hotel have a great location, however the lobby, corridors, and just about all the public areas are very "cold" without any 5***** comfort, it look just like an Holiday Inn Express. The breakfast buffet and service are the only 5***** in this Hotel, the rest of the Food and Beverage operation terrible.
Comment from Hotel Management
Jan 13, 2015 by Christiane, Hotel Management
Dear Danilo, we are sorry to hear that we did not fullfill your expectations to a 100% but we hope you enjoyed Berlin as its most. Best wishes, Yours Swissôtel Berlin Team
5 out of 5
Recommended
for Everyone
by A verified travelerfrom israel

Very enjoyable holiday in a wonderful hotel

Posted Jan 6, 2015
Pros: Excellent service, excellent breakfast, spotlessly clean, very comfortable room, coffee machi in room, and a very late breakfast after New Year's Eve.
Cons: The hotel clerk polite and nice, but did not notify us in all the facilities and services of the hotel, and the possibilities offered by the hotel.
Location: close to every thing : resturants, shops & transportation.
We arrived in the evening Sylvester, after confusion in the rooms, we got a room early at 11:00, which was blessed in our eyes. The room was spotless, and even equipped with a coffee maker. Breakfast was served by 14:00, next day to the sylvester and was even more blessed to us. Overall an excellent breakfast with exceptional service. On the last day, we took off at night and when we asked for, we got a late check-out at 15:00.
Comment from Hotel Management
Jan 13, 2015 by Christiane, Hotel Management
Dear Revial, thank you so much for your kind feedback. We are happy to hear that you have enjoyed your stay during New Years Eve and hope to welcome you back here in Berlin or in any of our sister hotels around the world. Best wishes, Yours Swissôtel Berlin Team
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice hotel located within the heart of Berlin

Posted Jan 4, 2015
Pros: location and staff service
Cons: room service menu: more items should be added
Location: central berlin district, lots of bar, cafes shopping etc within walking distance. Easy access to U and S trains also
great experience with a very welcoming staff who went out of there way to make us fell comfortable
Comment from Hotel Management
Jan 13, 2015 by Christiane, Hotel Management
Dear guest, thank you for taking your time to reivew your stay with us. We hope to welcome you back soon. Best wishes, Yours Swissôtel Berlin Team
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wien

Sehr gut Lage

Posted Jan 2, 2015
Pros: Service und Lage
Cons: Nichts wesentliches aufgefallen
Location: Zoo, Kurfürstendamm und Gedächtniskirche. Shoppen und Ausgangspunkt für öffentlichen Verkehr
Das Service ist sehr zuvorkommend. Die Zimmer entsprechen dem angebotenem Niveau.
Comment from Hotel Management
Jan 13, 2015 by Christiane, Hotel Management
Guten Tag Tony, vielen Dank für Ihre Bewertung, über die wir uns sehr gefreut haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Ihr Swissôtel Berlin Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent am Ku´damm gelegenes Cityhotel

Posted Dec 31, 2014
Cons: Die Matratzen waren nach meinem Geschmack zu hart. In das 2. Tiefgeschoss der Parkgarage kommt man mit einer Limousine von über 5 m Länge nicht!
Besonders das großzügige Zimmer mit dem Bad, welches sowohl Badewanne als auch eine geräumige Dusche getrennt anbot, hat positiv beeindruckt!
Comment from Hotel Management
Jan 13, 2015 by Christiane, Hotel Management
Guten Tag, lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Wir haben uns sehr darüber gefreut und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Ihr Swissôtel Berlin Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Fijn hotel op top locatie.

Posted Dec 28, 2014
Vriendelijk personeel en top locatie. Nette kamer, niet heel groot maar echt heel prima voor een kort stedentripje!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfektes Hotel

Posted Dec 15, 2014
Super Hotel sehr sehr freundlich einfach nur TOP Tolle Lage mitten im Zentrum Wohlfühlen pur Ganz ganz tolles Hotel Wirklich einen jedem weiter zu empfehlen
5 out of 5
Recommended
for Everyone
by A verified traveler

Good time

Posted Dec 6, 2014
Great location, helpful and friendly staff, smart hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great location and excellent staff

Posted Dec 6, 2014
We booked for a short city break and couldn't have been happier with the hotel. Staff were knowledgable friendly and provided an all round excellent service. Location in central Berlin is superb, particularly if you don't know the city very well.