Ratings based on 422 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.9 Hotel condition
They paid and stayed.
for Everyoneby Satellite from London
Best hotel I've stayed in all year!Posted Nov 16, 2013
Swissotel was a fabulous place to stay! We were greeted by a welcoming and enthusiastic staff and took us on a short little tour of the hotels great spa and restaurant. The building is quite imposing but easy to find and can been seen quite far away. The standard room was spacious and well kept. I believe that all the rooms have a great view of the excellent views of Kufurstendamm. The bathroom was gorgeous, and the extra spacious bath was welcome on the short romantic mini break. The room service food catered well for vegetarians as well as being quick and tasty, great wines and chamgane choices. Definitely recommend this place, such a lovely atmosphere and the staff are genuinely lovely and helpful, especially as we were completely new to Berlin. Great place to stay, zero complaints!
for Everyoneby Lisa from Glasgow
Return visitPosted Oct 14, 2013
Pros: Clean and comfortable
Cons: Room service!
Location: Good location although bit far away from most of the sites, but train and underground station nearby
This was a return visit to the Swisshotel. Remembered it as a bit of a luxury hotel, however on this visit it seems now more like a business/conference hotel. Had booked a twin room with 2 beds - why is it so difficult to get twin rooms when there are more single people who travel with friends than ever?! Was given a double room with one bed! However, after a trip to reception thankfully they gave us a twin room. Called room service/house keeping in the evening to ask for more milk to use with great coffee machine in room. Still waiting for the milk! Gave up and went to bed. Nice clean and comfy room. Reception staff helpful
for Everyoneby mel from washington dc
Safe, modern and cleanPosted Oct 7, 2013
The hotel is nice and modern. Upon check in, we were greeted by a nice hotel staff. The room is spacious compared to any hotels in Europe. Very comfortable, warmth and budget friendly. Also accessible to public transportation going in and out of the city. Shops and affordable restaurants are within few minutes walk.
for Everyoneby A verified traveler
BerlinPosted Sep 22, 2013
Pros: They listened to your needs and requests
Location: Perfect location hop on hop off bus. Excellent bars near by
Hotel was excellent great location we thought it was good value for the high standard
for Everyoneby A verified traveler
Excellent HotelPosted Sep 16, 2013
Pros: It was clean, the staff are very helpful, polite & courteous .
Cons: Nothing at all.
Location: Walking distance from the KaDaWe, high street & designer shops. The bus guided tours stop is 2 mins away
The Swiss hotel has a great location, it's very clean & professionally run by the staff. I was very impressed with this hotel & the staff just made it even better I would recommend without a hesitation.
for Overnight Stay Before Destinationby Geoff from Tampa FL
Posted Sep 8, 2013 on Hotels.com
Wished the waiter in your restaurant knew what a martini was.
for Familiesby sandy from perth Western Australia
Great HotelPosted Sep 7, 2013 on Hotels.com
Hotel was very comfortable and service was excellent. Price of Wi-Fi in room was very high. Not easy to find good value restaurants close by.
for Everyoneby diana
Lovely hotel, great central locationPosted Sep 6, 2013
Pros: The cleanliness and very nice staff
Cons: More english channels on the tv? Just a little bit of a pain if you are planning on winding down with some tv or catching the morning news.
Location: Great location, lots of shops, restaurants, bus stops etc.
Lovely hotel, well maintained and clean etc, we were room only so cant comment on the bar/restaurant etc. Lovely staff, very helpful and friendly. The bed was a bit too firm for our liking, we never got round to telling anyone, but I'm sure they would have helped if they could. It was only a 3 night stay, so not the end of the world. Overall we were very happy :)
Recommendedby H from Copenhagen
Great HotelPosted Sep 3, 2013 on Hotels.com
Could hardly be better situated and the service was exemplary! Only issue was the old-fashioned INTERNET CHARGE of 12 EUROS per DEVICE a day which seems a little over the top to me. The rooms and hotel are beautifully decorated and everything is so clean - great breakfast. If it had not been for WIFI charge would have been 100 percent happy, Swissotel should learn from Radisson that Internet access is like water. I did like the Nespresso machine as well!
for Everyoneby eric
Great Berlin HotelPosted Sep 1, 2013
We had only one night to spend in Berlin and wanted something close to the metro and bus station for sightseeing the next day. The public transportation station, or the 'zoo' as they called it, was just 3 blocks away. There were a lot of restaurants and shops nearby as well. The hotel was immaculate and very modern. The finishings were top notch and the staff was very friendly as well. We didn't speak German but the staff was very fluent in English. Highly recommend this hotel!!