Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from London, UK

Posted May 25, 2015
The front desk staff was great, very friendly and helpful, and the hotel is very nicely located, just a few yards from a playground for the kids, from supermarkets and from several restaurants. Nevertheless, I would definitely stay there again: our room was clean, but there was loads of dust on top of the wardrobe, which flew all over the place and made a huge mess when I put a backpack there. On one of the days, the room simply was not cleaned, despite the "please make up my room" sign being up. For some reason, the cleaners would consistently leave just two or three towels in the room - we were in four guests, so I had to request towels at the front desk. Had it happened once or twice, I wouldn't have minded, but this happened EVERY DAY. On one of the days the lift was not t working, which was a nuisance, since we travelled with small kids. And there was no mini-bar in the room, which was also disappointing. Now, what was REALLY bad was the wi-fi. There was NO WAY you can use their wi-fi. Most complicated, unreliable and slow hotel wi-fi I have ever seen.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cupar, Scotland

good area & helpful, friendly staff

Posted Apr 26, 2015
Pros: Staff
Cons: kettle etc in each room. We had to ask although we did see several kettles in the cupboard.
Location: Schloss Charlottenberg is a must, as is a boat trip.
Good situation, close to nice restaurants (we particularly enjoyed the San Marino) and in a quiet neighbourhood. Easy reach of the underground station too. The staff were very pleasant and helpful. All in all a good stay. We chose this because of the Mondrian look of the outside and internal views of the hotel. Nice!
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Nice hotel, Harribo on the pillows

Posted Jan 24, 2015
The hotel was great, the staff were all ready friendly and helpful. Instead of pillow chocolate/mints they had pillow Harribo which is alwaya a good thing.
5 out of 5
Recommended
for Getaway With Friends
by Kevin from Paris

Super!

Posted Jan 7, 2015 on Hotels
Chambre tout confort , propre. Personnel très aimable et serviable. A recommander sans hésitation.
5 out of 5
Recommended
for Families
by frederique from mery sur oise

tres bon rapport qualité prix!

Posted Dec 2, 2014 on Hotels
Hotel situé dans un quartier tres calme, a proximité du metro donc tres pratique pour rejoindre le centre ville.Chambres simple mais confortable, petit dejeuné copieux et varié. Je recommande!
4 out of 5
Recommended
for Personal Event
by ANDREA from Pisa

Quite Stay in Berlin

Posted Oct 4, 2014 on Hotels
Very friendly Staff, Room very clean, Bathroom very small, Breakfast buffet is OK, Location non really in downtown but good connected with metro.
3 out of 5
Recommended
for Everyone
by A verified traveler

Eén nacht Berlijn.

Posted Sep 30, 2014
Rustige ligging, goede bedden, eenvoudig sanitair.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 26, 2014 on Hotels
4 out of 5
Recommended
for Families
by Giuliana from Torino

Ottima disponibilità del personale

Posted Aug 15, 2014 on Hotels
Abbiamo alloggiato al City Gallery per 7 notti, alla reception sono sempre stati molto disponibili nella soluzione di piccoli problemi. Molto bravi tutti i ragazzi che si sono alternati. Peccato la lentezza del collegamento internet e la mancanza di un canale italiano almeno per le notizie più importanti. Noi abbiamo noleggiato un' auto, ma non abbiamo mai trovato posto nel parcheggio dell'hotel. Si trova comunque parcheggio all'esterno abbastanza facilmente di giorno, con difficoltà nelle ore serali.
3 out of 5
Recommended
for Families
by Laura S

This traveler left a rating score only Posted Jul 28, 2014 on Hotels