Ratings based on 490 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dresden

Posted Aug 1, 2015
Super Hotel mitten in der Stadt.Alles wunderbar vor allem das Frühstück. Zimmer bestens.
5 out of 5
Recommended
for Families
by A verified traveler from Washington, DC

One of the best place at the heart of Berlin

Posted Jul 22, 2015
Pros: Staff and their attention to service.
Cons: They are flawless. But if you insist, I would say, they are too cordial. That sometime can make a shy and reserved person nervous.
Location: Walking distance from Brandenburg Gate, Museum Island and US Embassy. Very close to Berlin Mall (amazing place for shopping). Many restaurants nearby.
This Ritz is one of the best in the World, was told before I signed. And my expectation is blown off the roof. This was probably the best place I ever stayed. Staff, facility, location all is excellent. Walking distance from all Mitte area monuments and impressive set of stores and restaurants at the walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with excellent staff

Posted Jul 22, 2015
We stayed three nights. The hotel staff were outstanding and we would stay here again We were in room 718 which had some kind of service facility behind it which produced noises like cupboard doors opening and closing. We should have asked to be moved but as the noise stopped about 11pm we didn't bother but I recommend checking the room map on the wall in your room and asked to be moved if the room backs on to service facility. It's a great hotel in a great location with outstanding staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Godt hotel og god beliggenhed.

Posted Jul 21, 2015
Pros: Beliggenheden og den gode service vi fik.
Cons: Fortælle at man trækker 50 euro pr. Person i depositum før man gør det. At der ikke er gratis internet på værelset, på et i forvejen dyrt hotel.
Location: Potsdamer Platz, mall of berlin
Vi blev taget godt i mod og følte os velkommen. Hotellet ligger godt i forhold til shopping og seværdigheder. Det var et lækkert værelse med god plads.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
Waren mit allem rundum zu Frieden -Hervorragend Service Personal -eins A Lage
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2015
Wonderful. Would love to go back. Staff was spectacular. W/o area was small.
5 out of 5
Recommended
for Everyone
by A verified traveler from Keston, England

First Class Hotel in a superb location

Posted Jul 13, 2015
Pros: Excellent service from all hotel departments. Spacious rooms.
Cons: There is a daily charge to use wifi in the room, although it is free in the public areas.
Location: Within walking distance of the majority of tourist attractions.
The hotel is situated within easy walking distance of the majority of the city's 'tourist' sites. There is a suburban train station, Bahnhof Potsdamer Platz, within 100 metres of the hotel and the Metro station is within 5 minutes walk.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Fantastic Hotel

Posted Jul 9, 2015
Outstanding service, great location, and beautiful rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from lyon

superbe hotel chic

Posted Jul 8, 2015
Pros: tout
Location: tout près des lieux et monuments incontournables, choix de restaurants et shopping, metro et bus 100 super pratique.
très bel accueil, magnifique hotel avec spa. Nous étions tout près des monuments, des transports, du shopping . Petit déjeuner excellent . Le personnel très professionnel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2015
Grossartiges Hotel, wunderbarer Service, sehr schöne Zimmer und ein angenehmes Publikum. Wie bei Ritz Carlton üblich viele US Amerikaner, was sehr angenehm war. Durch die mit Zeitverschiebung kämpfenden Gäste ist die Bar auch spät nachts gut gefüllt, was ebenfalls sehr angenehm war. Jederzeit wieder!