Ratings based on 405 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Altendiez

Ein sehr gutes Hotel !

Posted Apr 18, 2015
Ein sehr gutes Hotel mit einem ausgezeichneten Service. In dem auch mal etwas schief geht aber es jedesmal mal sofort reguliert wird. Alles in allem gerne wieder.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Great price for this brand name hotel in a central

Posted Apr 15, 2015
Location: Very central the the park and Mitte and other nearby sites.
Great price for this brand name hotel in a central. The style is a bit odd and old, but everything was in top shape and staff was great as you'd expect. And great price and central. Gym and pool are a bit small, but work well for the basics.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Excellent hotel in central Berlin.

Posted Apr 14, 2015
This was a perfect stay for us in every way - thank you!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bern

Exzellentes Hotel

Posted Apr 13, 2015
Pros: Zimmerausstattung, Freundlichkeit des Personals
Cons: Nein
Location: Nähe Brandenburgertor, untern den Linden
Perfekt geeignet für Erholung mitten im sonst eher lärmigen Berlin!
4 out of 5
Recommended
for Everyone
by A verified traveler

An excellent and memorable experience

Posted Apr 13, 2015
Pros: The staffs attentiveness, room size and general comfort.
Cons: Make the WiFi free.
Location: Check point Charie, No:-1 Potsdam Plaza, well actually most thing are within easy reach of the hotel.
The staff were friendly, professional and courteous in all ways. The rooms were spacious, clean and comfortable. The amenities were excellent and well catered both in staff, towels, soaps etc as well as lockers. The bar was warm and inviting as well as being well stocked. The only criticism would be that you had to pay fro WiFi, but nothings perfect.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Hampshire

Great service in a perfect location

Posted Apr 9, 2015
Pros: Our room was large and had lots of amenities, from being able to control the curtains from bed to presto service whenever we asked for anything.
Cons: The pool area is not what it should be - the locker rooms there are too small to be comfortable. The pool is smaller than expected.
Location: The hotel is at the heart of Berlin. There is everything to do nearby in a pleasant environment.
Well, it's the Ritz. Attentive service by staff who take an interest and remember what you like. Beautiful rooms and a super-convenient location. The Brandenburg gate, Holocaust Memorial, Philharmonie and Kulturforum (museums, etc) are a nice short walk. A 2 minute train ride right out the front door to the main station. The Konzerthaus is two stops by U-Bahn; the Deutsche Oper is a short ride by U-Bahn. Direct bus to Museum Island. I expect we'll be back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel ideally situated

Posted Apr 9, 2015
Excellent all round including very friendly welcoming staff . Only issue is wifi should be gratis in rooms!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom trondheim

Posted Apr 8, 2015
Pros: Alt foruten ovenfør.
Cons: Bar på 1. etage.
Location: God beliggenhet. alt muglig. Se selv.
Fornøyd med alt, uten den Bar på 1.etage. Gamle slitne Møbler, Ansatte viste meg 2x dårlig tjeneste.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotellet med det absolut bedste personale

Posted Apr 8, 2015
Hotellet lever fuldt ud op til de 5 stjerner. Der er ikke en finger at sætte på service, hotellets stand, rengøring mv. Hotellets bar var lækker med et stort kvalitativt udvalg og har en fantastisk stemning. Hotellet har uden tvivl det mest servicemindede, glade, imødekommende og hjælpsomme personale. Aldrig før har vi oplevet en sådan service og gestus! Kæden arbejder efter et motto, hvor man behandler medarbejderne, som man behandler gæsterne - det kan mærkes! Fantastisk ophold!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Apr 6, 2015
Everything is ok, nice staff, nice place close to Brandenburger Tor