Superior Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews of Select Hotel Berlin Checkpoint Charlie

Select Hotel Berlin Checkpoint Charlie
Hedemannstraße 11-12, Berlin, BE

Reviews

8.4

Very Good

Rating 10 - Excellent. 407 out of 1003 reviews" "
Rating 8 - Good. 434 out of 1003 reviews" "
Rating 6 - Okay. 110 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 21 out of 1003 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kerry-Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located very close to the underground at an excellent price. Rooms were small but clean, probably more of a business hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Abigail Janice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staff were quite lovely. Lots of options for breakfast, gluten free too! Fruit, porridge, eggs, bacon, waffles, juice and lots of coffee!
Stayed 6 nights in Apr 2024
Response from Select Hotel Berlin Checkpoint Charlie on Apr 18, 2024
Dear Abigail Janice,thank you so much for your review. We are really delighted that you enjoyed your stay. Be assured that we will share your praise with the collegues.With best regardsTeam of Select Hotel Berlin Checkpoint Charlie

10/10 Excellent

Evelyn M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Select Hotel Berlin Checkpoint Charlie on Apr 15, 2024
Hallo Evelyn M,vielen Dank für Ihre positive Rückmeldung. Wir freuen uns, dass es Ihnen bei uns gefallen hat. Ihre Zufriedenheit ist für unser Team, das Tag für Tag daran arbeiten Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Gerne hätten wir erfahren, was Ihnen besonders gut gefallen hat.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit besten GrüßenThank you so much for your positive review. We are more than happy, that you enjoyed your stay to 100 %! Your praise is the best reward for our team as we all work hard day by day to meet your expectations. We would have loved to know what you liked most.We hope to see you soon at our hotel again.With best regardsTeam Select Hotel Berlin Checkpoint Charlie

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s exactly what you need for a weekend break
Stayed 2 nights in Apr 2024
Response from Select Hotel Berlin Checkpoint Charlie on Apr 9, 2024
Dear Michael,Thank you so much! We are more than happy that you enjoyed your stay.With best regardsTeam of Select Hotel Berlin Checkpoint Charlie

8/10 Good

Shona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Select Hotel Berlin Checkpoint Charlie on Apr 8, 2024
Hello,Thank you very much that you took your precious time to share your experience during your stay at our hotel.With best regardsTeam Select Hotel Berlin Checkpoint Charlie

8/10 Good

Mohammed, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Select Hotel Berlin Checkpoint Charlie on Mar 5, 2024
Hello Mohammed,Thank you very much for your positive feedback regarding your stay at the Select Hotel Berlin Checkpoint Charlie. We are more than happy that you enjoyed your stay!With kind regardsHallo Mohammad,vielen Dank für die positive Bewertung. Wir freuen uns, dass Sie mit dem angebotenen Service zufrieden waren und hoffen, Sie bald wieder in unserem Hause begrüßen zu dürfen.Mit besten GrüßenTeam Select Hotel Berlin Checkpoint Charlie

10/10 Excellent

Cristel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 2 nights in Feb 2024
Response from Select Hotel Berlin Checkpoint Charlie on Feb 28, 2024
Dear Cristel,thank you so much for you review. We are very happy that you enjoyed your say!With best regardsTeam of Select Hotel Berlin Checkpoint Charlie

8/10 Good

David Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Well positioned for the U barn service around Berlin
Stayed 3 nights in Feb 2024
Response from Select Hotel Berlin Checkpoint Charlie on Feb 14, 2024
Hello David Frederick,we are very happy about your positive feedback and thank you very much for your praise.With kind regardsTeam of Select Hotel Berlin Checkpoint Charlie

10/10 Excellent

Cherrell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Team of Select Hotel Berlin Checkpoint Charlie on Jan 22, 2024
Hi!Thank you so much! We are more than happy that you enjoyed your stay. We would have loved to know what you liked the most.With best regards

10/10 Excellent

Gennadiy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for the short stay
Stayed 3 nights in Jan 2024
Response from Team of Select Hotel Berlin Checkpoint Charlie on Jan 15, 2024
Hello,thank you so much for your positive review. We are more than happy, that you enjoyed your stay to 100 %! Your praise is the best reward for our team as we all work hard day by day to meet your expectations. We would have loved to know what you liked most.We hope to see you soon again.With best regards

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Team Select Hotel Berlin Checkpoint Charlie on Jan 15, 2024
Hallo,vielen Dank, dass Sie sich die Zeit für eine Bewertung Ihres Aufenthaltes in unserem Hause genommen haben.Mit freundlichen GrüßenHello,Thank you very much that you took your precious time to share your experience during your stay at our hotel.With best regards

10/10 Excellent

Javriel

Liked: Amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024
Response from Team of Select Hotel Berlin Checkpoint Charlie on Jan 10, 2024
Hello, dear Javriel,thank you so much for your positive review. We are more than happy, that you enjoyed your stay to 100 %! Your praise is the best reward for our team as we all work hard day by day to meet your expectations. We would have loved to know what you liked most.We hope to see you soon again.With best regards

8/10 Good

Hussein

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Team of Select Hotel Berlin Checkpoint Charlie on Jan 10, 2024
Dear Hussein,thank you very much for sharing your experience.With best regardsTeam of Select Hotel Berlin Checkpoint Charlie

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Team of Select Hotel Berlin Checkpoint Charlie on Jan 8, 2024
Hallo Hussein.Thank you so much! We are more than happy that you enjoyed your stay at our hotel.With best regards

8/10 Good

Mikkel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Team of Select Hotel Berlin Checkpoint Charlie on Jan 8, 2024
Hello Mikkel,we are very happy about your positive feedback and thank you very much for your praise.With kind regards

6/10 Okay

Hefni

Stayed 8 nights in Dec 2023
Response from Team of Select Hotel Berlin Checkpoint Charlie on Jan 8, 2024
Hello Hefni, Thank you very much for sharing your experience regarding your stay at our hotel. We are more than sorry that we did meet your expectations, apparently. Unfortunately, you do not give us a hint of what you did not like. Only constructive criticism helps us to find out where training is still needed. Nevertheless, we would like to apologize for any inconvenience.With best regards

8/10 Good

tim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and staff. A little bit too far from anything. 3 blocks from subway but it was fine and definitely safe.
Stayed 2 nights in Dec 2023

10/10 Excellent

Virginia

Stayed 3 nights in Dec 2023

8/10 Good

Breege

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly ...great location
Stayed 3 nights in Dec 2023

10/10 Excellent

Barbara

Stayed 3 nights in Nov 2023

8/10 Good

Shenel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property right in the heart of many things in Berlin. However there is no AC in the rooms or a fridge, despite there being radiators if we went in summer there would be no A/C. We also opted not to have the room cleaned as we didn’t feel it needed it and the door hanger stated we would get free drinks and a €1 euro voucher if the rooms weren’t cleaned for each day it wasn’t cleaned but this was not the case we never got that. But the staff were friendly, the hotel was clean and it was in a great location too. Thank you
Stayed 3 nights in Nov 2023

8/10 Good

Gert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2023

8/10 Good

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel close to two U bahn stations. Good room amenities and pleasant staff
Stayed 4 nights in Nov 2023

10/10 Excellent

Thomas, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very energy efficient
Stayed 1 night in Oct 2023
Response from Select Hotel Berlin Checkpoint Charlie on Oct 30, 2023
Dear guest,Thanks a lot for your great rating.We hope we will have the pleasure to welcome you back one day.With kind regardsYour Select Hotel Berlin Checkpoint Charlie team

4/10 Poor

Pedro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is poorly equipped, the curtains and the heat didn t workeuring the whole stay
Stayed 7 nights in Oct 2023
Response from Select Hotel Berlin Checkpoint Charlie on Oct 23, 2023
Dear guest,Thanks for rating us.We regret that the equipment did not meet your expectations and that the heating did not work. Please do not hesitate to contact us directly in case of any deficiencies. We always try to remedy the situation or offer a room change. Your criticism will be forwarded internally and we sincerely apologize for the inconvenience.With kind regardsYour Select Hotel Berlin Checkpoint Charlie team

2/10 Terrible

Martin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor. We booked room with two double beds. Given room with only one bed. Front desk rude and abusive and basically said take it or leave it. Room itself stank of cigarettes.
Stayed 5 nights in Jul 2023

10/10 Excellent

Richard Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighborhood was very unwelcoming to American tourist. Staff was very nice but one.
Stayed 6 nights in Oct 2023

6/10 Okay

Verified traveler

Bad smell from the drain
The bed was comfortable and the location good but there was a terrible smell from the drain which made me not even want to go into the bathroom. There’s lots about this hotel which looks old and outdated it could really do with some upgrading.
Stayed 1 night in Oct 2023
Response from Select Hotel Berlin Checkpoint Charlie on Oct 10, 2023
Dear guest,Thank you for taking the time to leave a review.We are so sorry that we did not meet your full expectations. Your criticism will be forwarded internally because it is really important for us that our guests feel comfortable all around. We sincerely apologize for the inconvenience and hope you will visit us again still.With kind regardsYour Select Hotel Berlin Checkpoint Charlie team

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
This hotel is in an ideal location near Checkpont Charlie so there are plenty of places to eat and sightsee. The room was efficient and comfortable although the coffee supplies were undersupplied. A good hotel and I would stay there again. My only complaint would be the carpet could have used a shampooing.
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good stay. No AC but I didn’t need it for my stay in September. Small, basic room, no mini refrigerator or iron/iron board. Close to the train station. Daily housekeeping.
Stayed 5 nights in Sep 2023
Response from Select Hotel Berlin Checkpoint Charlie on Sep 28, 2023
Dear guest,We appreciate you taking the time to leave a review and such a good one at that. You can borrow an iron and board at the reception desk. Hopefully we will have the chance to welcome you back one day.With kind regardsYour Select Hotel Berlin Checkpoint Charlie team

10/10 Excellent

RAMIZ

Stayed 1 night in Sep 2023

10/10 Excellent

Ana Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and excellent location
Stayed 2 nights in Sep 2023

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Lilian

Stayed 3 nights in Sep 2023

2/10 Terrible

Tani

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give negative stars I would. The shower had mold so bad it smelled of mold. The staff apart from one man was as rude as they come. The room was not the room I ordered, their system's were broken so no keys the first night. They gave me one coffee 3 decaf coffees for a 3 night stay. When I asked for more coffee I was denied. When the blowdryer broke & I asked for a new one, I was told no and made to feel like I was putting her out. When I tried to get help for the correct room I was told I had the right room and the room never looks like the room pictured. The bed and pillows gave me the worst neck pain. Mainly just afraid to tell them anything was wrong or ask for any help. They also couldn't find my name in the system and tried to make me pay twice when I was already there for one night. I wish I had the money to just leave and book another hotel. Nothing was as pictured.
Response from Select Hotel Berlin Checkpoint Charlie on Sep 14, 2023
Dear guest,Thank you very much for your feedback.We are very sorry to hear about your disappointing experience at our hotel. Of course we strive to provide the best possible service to all of our guests, and we are sorry that we fell short in your case. The pictures in the portals are exclusively sample pictures and these are not always 100% identical to the rooms on site. Your criticism will be forwarded internally and we sincerely apologize for the inconvenience.With kind regardsYour Select Hotel Berlin Checkpoint Charlie team

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With temperatures around 30 degrees it would have been nice to have airconditioned rooms. Other than that we had an enjoyable stay.
Stayed 2 nights in Sep 2023

8/10 Good

Maria Anna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel in a very convenient, safe location close to public transport. Staff were friendly and helpful though some did not speak English which made things tricky at times. The breakfast was excellent with the most divine German Muesli. Highly recommend. No air conditioning or mini bar in the rooms but the fan helped a lot. Overall a very good stay.
Stayed 7 nights in Aug 2023

10/10 Excellent

Amy

Traveled with family
Liked: Staff & service, property conditions & facilities
We really enjoyed this hotel. Kinda no frills. Busy. Staff was friendly and helpful. Parking is tough… street parking. You might have to drive around a bit to find a spot. Checkpoint Charlie is so close by. Hop on Hop off bus is close. Lots of museums nearby and things to do. Breakfast is basic for 19 euros. Room was comfortable. I’d consider staying here again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Janetha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place, no AC but nice
Stayed 2 nights in Aug 2023

10/10 Excellent

steve Paul David, HURLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located central hotel. Staff were friendly, helpful and efficient. Room was of a good standard with daily maid service. Overall, very good value. Highly recommended.
Stayed 5 nights in Aug 2023
Response from Select Hotel Berlin Checkpoint Charlie on Aug 23, 2023
Dear guest,What an incredible comment you left us. Thanks a lot! Your feedback will be shared with the entire team. Hopefully we will have the pleasure to welcome you back one day.With kind regardsYour Select Hotel Berlin Checkpoint Charlie team

10/10 Excellent

Gordon David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel was excellent within a few minutes walk of the U-bahn and Checkpoint Charlie. The breakfasts were excellent with different options available. We would almost certainly use this hotel again if visiting Berlin. The weather was very hot during our stay and, although the rooms are not air-conditioned, we were always comfortable as a fan was provided.
Stayed 3 nights in Aug 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

aynur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Kellie

Liked: Cleanliness, amenities, property conditions & facilities
I was able to walk to all the places I wanted to see. Betlin is safe and walkable.
Stayed 3 nights in Jul 2023

10/10 Excellent

Per

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money! Close enough to subways and busses. Bonus: Vietnamese around the corner is great!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Jacqueline

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfect for what we wanted, very convenient for sightseeing and very clean and comfortable. The staff were friendly and helpful,especially when I had made a mess of booking rooms. They sorted our problem out straight away. Breakfast was delicious. Couldn't have asked for a nicer stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Louetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

8/10 Good

Ayse Nur

Stayed 2 nights in Jun 2023

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, allowed us to store our luggage when we arrived early in the day prior to checkin. Convenient location close to U-bahn station. Quiet area.
Stayed 2 nights in Jun 2023