Ratings based on 91 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, very handy for banhof

Posted Apr 28, 2014
The hotel couldn't have been nicer in terms of cleanliness and style. My only negative is that, whilst there is free wifi in the reception, you have to pay for this in the rooms.
Comment from Hotel Management
Apr 29, 2014 by WyndhamGrandBerlinPP, Hotel Management
Dear guest, I enjoyed reading your comments very much and thank you for sharing them with us! Moreover, I thank you for your comments with regards to the wifi. We know that the trend is going towards free wifi and we are working on finding a satisfying solution for both our guests and us. My team and I would be pleased to welcome you back as our guests soon. Warm regards, Holger König General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel close to all sights

Posted Apr 25, 2014
Pros: Clean, good facilities, staff friendly and approachable, bar and restaurant to a good standard.
Location: Close to the U-bahn, Potsdamer Platz and within walking distance of Berlin Gate, etc.
Beautiful hotel, clean, friendly staff, excellent facilities, within walking distance of many of the sights of Berlin. Good value for money and would recommend the hotel to all family and friends. Would definately use the hotel if in Berlin again on business or for pleasure.
Comment from Hotel Management
Apr 29, 2014 by WyndhamGrandBerlinPP, Hotel Management
Dear guest, Thank you so much for reviewing us and for sharing your positive remarks with us! I am glad that you enjoyed your stay and that you saw many of the nearby sights. We look forward to welcoming you back in the not so distant future. Warm regards, Holger König General Manager
4 out of 5
Recommended
for Everyone
by Zachary from Vancouver, BC

Berlin

Posted Apr 25, 2014
Cons: The room was clean, however, the walls were quite marked up and could be easily cleaned off.
Location: Potsdamer Platz is about a 10 minute walk...don't take transit. There are great restaurants and people watching there.
The hotel was very close to public transit, although the city is very walkable. Hotel staff were friendly, accommodating and wonderful to interact with. The restaurant at the hotel, The Post, is a MUST if you love quality food/dining...amazing food.
Comment from Hotel Management
Apr 25, 2014 by WyndhamGrandBerlinPP, Hotel Management
Dear Mr. Zachary, Thank you very much for reviewing us on Expedia.com! I greatly appreciate your words of praise and I will be happy to share them with my team. We look forward to welcoming you back soon. Kind regards from Berlin, Holger König General Manager
5 out of 5
Recommended
for Everyone
by Sam

Very good hotel, good location

Posted Apr 23, 2014
Cons: WIFI cost, breakfast cost, computers in business center were not comfortable to use
Visited in the hotel with the whole family (2 adults and 3 kids). Took 2 connected rooms. The location is good, close (10-15 minutes walk) to attractions like Check Point Charlie and Potsdam Platz. 2-3 minutes walk to a metro station. 2 close by supermarkets. There is also a close by Italian restaurant that we brought pizzas for dinner for the kids from. Free WIFI only in lobby, WIFI in room costs 11 EURO per 24 hours (unless you somehow manage to get that included in the price). Cost of breakfast is outrageous - 19 EURO per day per person (they did offer a reduced price for the kids if I commit for the whole week)
Comment from Hotel Management
Apr 25, 2014 by WyndhamGrandBerlinPP, Hotel Management
Dear Mr. Sam, Thank you very much for sharing your valuable comments with us! I am glad that you enjoyed your stay and that you liked the location. We look forward to welcoming you back in the not so distant future. Warm regards from Berlin, Holger König General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel with helpful staff and lovely room

Posted Apr 14, 2014
Pros: The location, The room and the feel of the hotel.
Cons: Shower pressure
Location: Great location to be able to head out by foot around the City. The Check point Charlie was only 5 mins walk and Sony centre 10 minutes.
We went for a city break to explore Berlin. We were in a great location and it was so easy to get to from the airport by train. Staff were really helpful providing a map of the city pointing out good tourist attractions to go to. Room was lovely and clean and well presented. The only fault I could give was that the shower water pressure was low so washing long hair takes a bit of time.
Comment from Hotel Management
Apr 17, 2014 by WyndhamGrandBerlinPP, Hotel Management
Dear guest, It was a pleasure to read your review and I thank you very much for sharing it with us! I am glad that you enjoyed your stay and I hope that you spent relaxing days in our premises. Regarding the water pressure, I already talked to my colleagues in the Engineering Department, who will take care of this issue. Warm regards from Berlin Holger König General Manager
5 out of 5
Recommended
for Everyone
by bslee from seoul

I recommand you

Posted Mar 14, 2014
Pros: There's no criticism about this hotel
Cons: I don't idea
Location: I had stayed 5 days last month. It was great, new hotel,near by s ban, bus station but it's not market.
I had stayed 5 days last month. It was great, new hotel,near by s ban, bus station but it's not market.
Comment from Hotel Management
Mar 20, 2014 by WyndhamGrandBerlinPP, Hotel Management
Dear bslee, My team and I greatly appreciate your positive review and hope to welcome you back as our guests soon. Warm regards, Holger König General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good for work or leisure

Posted Mar 5, 2014
Will be back next year as easy to use as a base for work or sightseeing .
Comment from Hotel Management
Mar 12, 2014
Dear guest, Thank you very much for your gratifying review! We look forward to your visit next year. Warm regards from Berlin, Holger König General Manager
5 out of 5
Recommended
for Everyone
by Phil from China

Great hotel

Posted Jan 9, 2014
Pros: staff. Sauna food fantastic location- so close to main attractions
Cons: wifi free in rooms
Location: Potzdamer Plaza Checkpoint Charlie there is an S bann beside the hotel. Great location
Really nice. Got an upgrade in our room without asking for it. We stayed over New Year. Really friendly staff- particularly in the bar and restaurant. Sauna etc is fantastic. Really enjoyed it.
Comment from Hotel Management
Jul 19, 2014 by WyndhamGrandBerlinPP, Hotel Management
Dear Mr. Phil, I want to thank you very much for sharing your great comments with us. The whole team is pleased that you were happy with our House and the services. We hope to have you back soon. Kind regards, Holger König General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Jan 7, 2014
Comment from Hotel Management
Jul 19, 2014 by WyndhamGrandBerlinPP, Hotel Management
Dear guest, Thank you very much for your great rating. We hope that your travels will bring you back to our House soon. Kind regards, Holger König General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2014
Comment from Hotel Management
Jul 19, 2014 by WyndhamGrandBerlinPP, Hotel Management
Dear guest, Thank you so much for your wonderful rating. We hope to welcome you back as our guests soon. Warm regards from Berlin, Holger König General Manager