Ratings based on 476 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2014
The best place we have ever been. We were there for our honeymoon and the hotel staff could not be enough for us.. Also the residence in Bermuda are incredible..
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2014
Coco Reef has the most beautiful beach and views. It is very peaceful and relaxing. The gardens are beautiful with the hibiscus blooming every morning. It is a convenient walk to the bus route for sightseeing and shopping.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 7, 2014
Very enjoyable! Food, room and especially the beach more than met my expectations.
2 out of 5
by A verified traveler from washington, dc

Not worth 1/3 of the cost!

Posted Aug 5, 2014
Basic amenities. One restaurant, and it's closed when I wanted breakfast at 10:30am, lunch at 2:00pm, among other vacation snacking hours. No other choices and you can't walk anywhere for food, so bring your own food. Hotel staff was rude and not welcoming. We asked them to hold our luggage after checkout at 10:00am when we went to town, and they said they'd secure it in a safe location- at 4:00pm it hadn't moved and was in the middle of the lobby where we left it!! Passports and all. Unacceptable. NO entertainment at all either. You will find basic amenities at this very costly hotel. There are far better hotels for the same cost that will make you love Bermuda instead of dreading it like we did here for 3 days.
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Easy Beach access!! Amazing view!!

Posted Aug 4, 2014
We spent too much time looking for a hotel and The Reefs was always high on the list. When that fell through we chose the coco reef ocean front room. We were very happy with the location. We went to Cambridge , Tucker's town , Elbow and a few others just to see and none and the short easy walk to the beach like coco. It is not as upscale as the others but the value of not walking up cliffs to the room or having to catch a ride to the beach was well worth the cost. The Thursday night dinner was very good and I would suggest getting the full breakfast. The staff was rather poor and could use some training on being more upbeat. We found those from Bermuda were typically much more friendly then those from other parts of the world. This was the case everywhere we went. Like others said bldg 100 and 200 have unobstructed views and an easy walk to the water. The beach was long enough to take a short jog as well. Enjoy the view!
3 out of 5
by A verified traveler

Gorgeous beach

Posted Aug 4, 2014
Hotel is ok, manager is excellent, beach is beautiful. Food is ok. Good hotel for a budget.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2014
Nice hotel! excellent beach! great pool! but no entertainment at evening.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia Beach, Virginia

Comfortable hotel with a beautiful beach

Posted Jul 21, 2014
Pros: We loved the friendly, helpful service at the hotel and beautiful location and beach.
Cons: Refrigerators in the rooms would be helpful.
Location: The location was near the middle of the island and close to Hamilton. There was plenty of history to explore and also opportunities for water sports.
We had a wonderful experience at Coco Reef. The hotel grounds are beautiful overlooking the gorgeous beach, palm trees, and crystal clear water. There is also a very nice swimming pool. The hotel decor is a little bit dated, with no refrigerator or microwave in our room, but we were very comfortable.There was a soda machine and ice machine very near our room. It is not an ultra modern, trendy place but had charm. The rooms were clean and attractive with good air conditioning. The desk clerk Vladimir got us golf cart rides with Steven, to the main road and bus stop when needed or a taxi to restaurants. There is a grocery store nearby, too. Vladimir was also very helpful with making dinner reservations and booked us on a great tour of the island with Quinton, a very likable and knowledgeable tour guide. The bartender Darnell entertained us with interesting stories about life in Bermuda as well as introducing us to Ginger Beer, the Rum Swizzle and Dark and Stormy. The whole island is beautiful with lots of history and accessible by a good bus system, ferry system, and reasonably priced taxis. We ate at some excellent and scenic restaurants including Coconuts at the the Reefs, Ocean Club at the The Fairmont (Both had great sunsets) , and The original Swizzle Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great beach vacation.

Posted Jul 12, 2014
Pros: Terrific beach, outstanding views, beautiful property at a reasonable price.
Cons: Only real issue is that the WiFi is not the best and can be very slow at times. Wooden steps down to the beach are in need of minor repairs.
Location: Great location, centrally located to everything. 10 minutes to Hamilton, 15 minutes to Horseshoe Bay Beach and steps away to Elbow Beach resort.
Excellent location on beautiful Elbow Beach. The resort shares the same beach as Elbow Beach Resort, which is just steps away, at a fraction of the price. If you are looking for a relaxing beachfront location this is a great place to stay. Staff is outstanding. All were very friendly and helpful. The rooms were clean and comfortable with outstanding views. The bus stops are on South Road in front of hotel but it is a 5 minute walk from the road to the hotel on the beach. A grocery store on the corner provides you the opportunity to purchase snacks and drinks for your room. Centrally located to everything its just10 minutes to Hamilton. We rented a scooter which allowed us to travel the island at our own pace and time schedule. It is a great way of seeing the beauty of Bermuda.
5 out of 5
Recommended
for Everyone
by A verified traveler from am

Great Beach Views

Posted Jul 9, 2014
Loved this beachy hotel and did not want to leave. If you are into swanky this place is not for you. Staff was wonderful and upgraded us to oceanfront after one came available mid stay. Seemed like every room had an ocean view though. We bought the breakfast plan and breakfast was huge and in beautiful oceanfront dining room. The waitresses were friendly and seemed to really want to take care of us. Yes, the furnishings were old but I just found them beachy as everything was very clean-just a little faded. I would definitely come back here again and thought it was a good value for Bermuda.