Ratings based on 494 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from TRENTON NJ

DO NOT UPGRADE YOUR ROOM

Posted Oct 17, 2014
Pros: bar & pool area beautiful dinner@Coca Reef was excellent the chef & his team outstanding, great food presentation & tasty-cost is good too.
Cons: due to the cost of upgrade which we should not have paid for we should have at least got a meal and/or drinks to make up for the additional cost.
Location: great location for taxi's to go to Hamilton..the walk to the food store is short. Anyone staying there should have dinner at the Coca Reef resturanto
BOOKED THE VACATION @ COCO REEF IN MARCH, 2014 AND DID AN UPGRADE FOR TWO ROOMS....NO NEED TO PAY FOR AN UPGRADE BECASUE ALL THE ROOMS FACE THE OCEAN AND ALL THE ROOMS ARE THE SAME. SAVE YOUR MONEY!!!! DON;'T BE DISAPPOINTED LIKE WE WERE.
4 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Beautiful beach front location!

Posted Oct 15, 2014
Pros: Friendly staff, delicious full breakfast included with our rate, clean, tropical rooms with a very comfortable bed, and the location on the beach.
Cons: A shuttle bus for transportation to and from the airport and a shuttle bus several times a day to town. But bus service was pretty regular.
Location: Other than the beach, most of the island attractions are a 20-30 minute taxi ride or bus ride away. There was a grocery market down the street.
The hotel lobby and rooms were beautiful and tropical. Every room has an ocean view. Our room was only a staircase away from the beach. A nice lawn with coconut trees framed our view of the surf. The location on the south shore provides the best beach access. Our 4 night stay happened to be during Hurricane Fay, so transportation around the island was limited. But that allowed us to be "stranded" on the beautiful, pink, sandy beach for a whole day without feeling like we were missing sight-seeing! Hamilton, St. George's, and Dockyard are bus rides away.
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, KY

Nice place, friendly enough people, but overall...

Posted Oct 14, 2014
Pros: The view, the lack of people, and the beach proximity.
Cons: Wifi!
Location: Do what everyone says and walk to the "Modern Mart", which is just over the hill, out the entrance, and to the right. Stock your fridge and save $$$!
My wife and I just spent a few days here for our 15th anniversary. We had never been to Bermuda, and we were shocked by the prices of pretty much everything. I'm sure we shouldn't have been, since everything clearly has to come a LONG way to get there, but be ready for that. To give you a sense of this hotel, it's something of the quality that would command maybe $89-99/night in a midwestern town in the US. Obviously the beach is the big draw, and the view out of our window was just outstanding. The room was basically clean, and it did have everything that we needed. I'm not complaining--we enjoyed our time--I'm just being honest about what you should expect. The pool was nice, and the view of the sea from the pool deck (and really most of the resort) was terrific. The biggest gripe I had was the incredibly, PAINFULLY slow wifi. GEEEEZ....it's 2014, and I had trouble loading a simple web page. ESPN and Netflix video players just chuckled when we tried to open them. They wouldn't come close to launching. Since we weren't there for the screen time, this was a low-level issue, but it is nice to feel connected when you want to, you know? While we were there Tropical Storm Fay came in and really made a huge mess of things. The islanders admitted they really hadn't taken it seriously enough on the way in, but they were cheery enough about cleaning it all up. Overall, the beach is nice, the hotel is fine, and the view is terrific.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice place. friendly helpful staff

Posted Oct 7, 2014
I don't like being forced to write anything, reminds me of high school English class
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 3, 2014
Great location. Loved being less than ten steps from the beach and less than ten minutes from Hamilton. Beautiful beach.
5 out of 5
Recommended
for Everyone
by A verified traveler from SE PA

Absolutely Gorgeous

Posted Oct 1, 2014
Pros: Location, Room and Beach
Cons: nothing
Location: Right on beach, near grocery, 10 minutes from Hamilton. Centrally located to all things, rent the moped.
From arrival to departure, Coco Reef is spectacular. Room clean and the view of ocean and our favorite palm tree was magnificent. The food is excellent. We opted to add breakfast and it was worth it. Staff is more than friendly and accommodating. The beach was never full of people and you felt that you had it all to yourself. It was clean, the pink sand always a blessing and the water simply breathtaking. Looking forward to making Coco Reef our place to stay when we visit Bermuda.
5 out of 5
Recommended
for Everyone
by A verified traveler from Suffolk Va

Couldn't get better

Posted Sep 30, 2014
Pros: The service and friendliness.
Location: It was a short walk to the bus stop. You can get anywhere by bus, but cabs and motor bikes are very close.
Arriving a day late, the hotel, right away, told me that they would not charge me for the night I missed. They also told me that they had a cancellation and that I would be able to stay an extra night in my room which was a free upgrade. They felt bad that I had so many problems with my flight, that they moved me to a better room, right on the beach. Never had such service. By the time I left we were spending some time with the desk clerk sharing pictures of his wedding. Great vacation.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location; very nice physical property.

Posted Sep 25, 2014
Pros: location. value.
Cons: restaurant is good, but not great for price
wonderful stay...would definitely stay at Coco Reef again.
5 out of 5
Recommended
for Everyone
by A verified traveler from NEW YORK,NY

EXCELLENT HOTEL -I WILL GO BACK !!!!

Posted Sep 23, 2014
Pros: GREAT POOL AREA & THE ON SITE RESTAURANT FOR BREAKFAST,LUNCH OR DINNER VERY GOOD !!!! STAFF WAS SUPER COURTEOUS -EXCEPTIONAL SERVICE !!!!
ROOMS ARE RIGHT ON OR SLIGHTLY ABOVE THE BEACH-- ALL ROOMS FACE THE OCEAN--FANTASTIC VIEWS FROM ALL ROOMS. THIS IS A SMALLER HOTEL AS COMPARED TO SOME OF THE MONSTER ONES IN BERMUDA.THEIR PROPERTY IS SIMPLY FANTASTIC !!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from derwood, md.

A reasonably priced hotel on a great beach!

Posted Sep 22, 2014
Pros: Reasonable room prices, good food.
Cons: The wifi is not very good. They need to strengthen their signal, in both the rooms (!) and the lobby. Plus they falsely advertise $7 for happy hour.
Location: To continue the previous, the $7 is only for a couple drinks, not martinis and other cocktails. Bummer. The rum swizzler had little rum.
This is an older hotel that is kept clean with fresh paint throughout. The best part about the hotel is the staff who are friendly and very cooperative, and the prices are reasonable for a very, very, very overpriced island. The beach is fantastic if you are looking for a swimable beach.