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Reviews of Pompano Beach Club

4 out of 5
Pompano Beach Club
36 Pompano Beach Road, Southampton Parish

Reviews

9.4

Exceptional

Rating 10 - Excellent. 284 out of 381 reviews" "
Rating 8 - Good. 78 out of 381 reviews" "
Rating 6 - Okay. 11 out of 381 reviews" "
Rating 4 - Poor. 3 out of 381 reviews" "
Rating 2 - Terrible. 5 out of 381 reviews" "

9.2/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent and the five-course dinners amazing. Great views and beaches also.
Stayed 5 nights in Apr 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff & great location for golf, beach, and public transportation into Hamilton. This is an older hotel so if you are expecting, modern 5 star amenities it's not for you. This hotel has everything you need and you'll have a great experience if you set your expectations accordingly.
Stayed 4 nights in Mar 2024

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was excellent and friendly, also very helpful. We had a good time.
Stayed 5 nights in Apr 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Amenities, property conditions & facilities
Beautiful location, Staff goes above and beyond
Stayed 5 nights in Mar 2024

10/10 Excellent

Dana Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning view and such kind waitstaff.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here! Private beach, heated pool, hot tubs, great food, and the best part was THE STAFF. Everyone was so friendly and accommodating and the owner is delightful as well! We'll never stay anywhere else in Bermuda.
Stayed 5 nights in Mar 2024

10/10 Excellent

Will

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A0
Stayed 4 nights in Mar 2024

10/10 Excellent

Olena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stands on a hill with tremendous views of the ocean from two sides, framed by the golf course. The scenery is spectacular, particularly the stunning turquoise of the Atlantic. The rooms are large and comfortable, each has a pre-made queen-size pull out couch. Rooms are a little old-fashioned and could use a face lift but cleaning is spotless, and the age of the resort is part of the charm. Staff is attentive and kind; the meal plan is well worth the extra fee: food is extremely generous and freshly prepared. We adored the beach (shallow and inviting), lots of sightings of birds and fish. The little ones will be thrilled with the multiple pools and a game room with arcade-style free machines. I really appreciated the courtesy shuttle that drops off and picks up from the bus stop, ferry, etc. All in all, Pompano was a wonderful experience!
Stayed 7 nights in Mar 2024

10/10 Excellent

Carol

Traveled with partner
Beautiful location. Wonderful staff. Property is dated but the other qualities more than make up for it.
Stayed 4 nights in Feb 2024

10/10 Excellent

Saurabh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location by the beach. Staff is extremely friendly and warm. You get personal service not found in big hotels. The place has a great old school feel to it that I absolutely enjoyed.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jost

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly and efficient staff, great food and clean spacious rooms.
Stayed 7 nights in Feb 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property has a beautiful view and is working on improving its speech. The staff were wonderful and highly supportive.
Stayed 4 nights in Feb 2024

10/10 Excellent

Swamy Chandrashekar

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience
Stayed 5 nights in Dec 2023

10/10 Excellent

LeeAnna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property could use a bit of updating in the rooms, but nothing major, everything was very clean, housekeeping was excellent Could use more vending machines especially ones that take debit/credit cards —nowhere to get drinks late at night Landscaping was amazing Beach was small, but beautiful Staff was excellent! Always helpful, polite and knowledgeable, made great recommendations!!
Stayed 3 nights in Feb 2024

6/10 Okay

ALEXANDRE, PAGET

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property needs some TLC
Stayed 1 night in Feb 2024

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place! Good beach, pool, 4 hot tubs. Very good dinner options & choices (recommend dinner plan, you wont regeeet it) Amazing stay!!
Stayed 3 nights in Dec 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Paullet

Stayed 6 nights in Dec 2023

2/10 Terrible

Suzan

Stayed 6 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service
The views are amazing. The best part is was the staff-so friendly and helpful.
Stayed 6 nights in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Owners and staff were fantastic. Great location, food and amenities
Stayed 4 nights in Nov 2023

10/10 Excellent

Venu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good staff, very helpful!!
Stayed 4 nights in Nov 2023

6/10 Okay

Thakoor, Queens Village

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Did not had a great experience at the Cedar Room restaurant. 2 nights was a disaster. I should put her name but I won’t. After getting my dinner she never came came back to check on us. I had to get another server to call her so I can get the bill. Worst service ever. The ocean restaurant was amazing ILene was amazing. Ree at the front desk is a sweetheart. BUT CEDAR RESTAURANT was a nightmare.
Stayed 4 nights in Nov 2023

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very efficient friendly and accommodating. They did a wonderful job for Thanksgiving. The property is a little old.
Stayed 5 nights in Nov 2023

10/10 Excellent

Alla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the property, staff is going above and beyond. Meal plan is a great addition to any vacation!
Stayed 5 nights in Nov 2023

10/10 Excellent

Nalin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay. The view from my room (from all rooms) was stunning. The staff was just fantastic. Clayton, Cece, Alex, the wait staff just loved them all. But the rain, yikes but it is an island. Can't wait to go back.
Stayed 4 nights in Nov 2023

10/10 Excellent

Susan

Stayed 1 night in Oct 2023

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smiles when your arrive and smiles when you look back on the friendly true Bermudian character of Pompano Beach. The aqua blue ocean at every turn is amazing. Relaxing atmosphere that brings people together, and many guests tell their stories of how many times they have stayed here as if it were their second home. Staff work overtime to ensure your complete satisfaction. And bus stop close by to help you explore more of the enchanted island.
Stayed 6 nights in Oct 2023

8/10 Good

Deirdre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with nice private lounge set ups scattered about. The food was outstanding overall with a daily change in dinner menu. The clientele is definitely an older crowd-60 which includes the entertainment piece. House keeping was a bit annoying because we felt like we were working on their schedule (ie she told us a couple of the days at 8:30 a.m. that she needed to leave early so could only tidy up our room right now and there are no privacy signs on doors to put on your handle) Also, we found 3 very large cockroaches during our stay in our room, so we slept with all our lights on; one literally ran across our heads while we were sleeping and was about the size of a mouse!!! Fortunately that was our final night. The facilities could use a facelift here and there, but overall it’s a great place to just beach it, relax and eat delicious food. I don’t think we will return because of the cockroach issue and overall the island doesn’t have a real personality-like a “culture “ no island vibe and everything is overpriced and expensive.
Stayed 7 nights in Oct 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view from room. Meal plan was excellent. Staff was great! Met one of the owners Tom, very helpful and courteous. Definitely will be back!!
Stayed 4 nights in Sep 2023

10/10 Excellent

Peter Martin, Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice people
Stayed 5 nights in Oct 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

8/10 Good

Brian

Stayed 4 nights in Sep 2023

10/10 Excellent

Bernice Rivera

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
This property was beautiful. However, the rooms were not in the best condition.
Stayed 6 nights in Aug 2023

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort staff were very helpful and offered a lot of suggestions for our stay. They also offer a shuttle service that can take you to a grocery store and bus/ferry stop.
Stayed 4 nights in Sep 2023

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private beach and lots of great outdoor seating options!
Stayed 4 nights in Sep 2023

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service
We had a lovely 7 night stay at Pompano Beach Club. Larry and Tom were extremely friendly and welcoming as were the senior management staff at the resort. The room was comfortable with a fantastic view across the ocean. The property was dated which was as expected from previous reviews but the room and resort were very clean. We booked the meal plan which was extremely good value giving us a excellent 5 course evening meal. Definitely recommend a stay here as a friendly, (relatively) good value resort.
Stayed 7 nights in Sep 2023

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was beautiful
Stayed 6 nights in Sep 2023

10/10 Excellent

Hong-Lin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Bermuda. We had a great time. Enjoyed pretty beach and excellent customer service. They offered a great dinner package - 5 course and delicious food. We saw many return/happy customers too. We will highly recommend this hotel for your getaway stay.
Stayed 4 nights in Sep 2023

6/10 Okay

Jose

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Service and support provided by Tom and employees by the names of Stacey, CC and dinner staff were amazing. Food is really good, and the dining package option is a must. The views and sunsets are some of the best on the Island. Disappointed that the property is not as clean and updated as it should be, considering the high price for accommodations. The place is in need of a paint job; the sliding doors need adjustments; and they need to work harder on keeping roaches, ants and water bugs out of bedrooms and lounge areas. As a result, my rating is Average.
Stayed 4 nights in Aug 2023

8/10 Good

Aaron

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the property and the people, incredible beach and snorkeling. Such beautiful landscape here. Excellent food, super nice people. However, the property really needs some TLC. The rooms are getting old and we had dirty water in our sink for a few hours. Rooms also needs much more deep cleaning.
Stayed 4 nights in Aug 2023

10/10 Excellent

Kimberly Ann

Stayed 3 nights in Aug 2023

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super staff, great meal plan, would love to go back
Stayed 7 nights in Aug 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2023