Ratings based on 236 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.0 Hotel condition
They paid and stayed.
by A verified travelerfrom PA
OutdatedPosted Apr 23, 2015
Rust everywhere! No extras not even a bottle of water on arrival
by A verified travelerfrom Haughley
Bermuda breakPosted Apr 10, 2015
Cons: Complete refurbishment
Long overdue return to this beautiful island but somewhat disappointed by the accommodation. The bedroom had fantastic view and were extremely clean and spacious inside but the outside was in dire need of repair and redecoration, the pool looked as if it had not been cleaned for weeks, there were no dining or bar facilities at the apartments. It was a complex that was well past its best and could do with closing down and having a complete refurbishment.
for Everyoneby A verified travelerfrom canada
Amazing viewPosted Mar 25, 2015
We stayed in Suit with kitchen jointed with another. It's more like cottage. Amazing ocean view from the living/bed room. Just can't rate the beauty of the nature. Room and environtment is very clean and beautiful. The suit itself is old. Can be upgraded to new look. The service is nice. Very homely feeling. Staff are nice. Even let us check out late I will definitely go.
for Everyoneby A verified travelerfrom Toronto
Beach lost to hurricane.Posted Nov 9, 2014
Pros: The location is fabulous with helpful staff and priceless views. It is a pleasure to wander through the meticulous gardens and see some treasures.
Cons: cleanliness and communication about the state of the beach.
Location: the beach (though currently missing) is a treasure. The hotel is a short scooter ride to all of bermuda's treasures.
surfside is by far my favourite place to stay in Bermuda. I was disappointed upon arrival to see that the beach had been washed away by Hurricane Gonzalo. I would have appreciated the hotel notifying me as I was planning a beach party. I have stayed at Surside many times, but for the first time it was not clean. The staff were still fantastic and very accommodating.
by A verified traveler
Needs a lot of work..Posted Oct 22, 2014
Rooms a little run down. Not a bad place for price if you are just looking for a place to sleep.
for Otherby A verified travelerfrom Pa, usa
Dissappointed stayPosted Oct 15, 2014
Pros: view, beach price and grounds
Cons: cleanliness of the room - bath room and bedding
Location: location was great, gas and bus stop near by. great pub near by.
Room was not not very clean, but the facility was nice outside grounds beach etc... View was great bath room and bedding were not clean. Kitchen and bed were good. Overall the stay was dissappointing
for Everyoneby A verified travelerfrom new jersey
Beautiful view. Can't be beat.Posted Oct 15, 2014
This is an older hotel, more rustic. We stayed in one of the cottages. I liked it. Bed was uncomfortable and their idea of a king size bed was comical, 2 twin beds pushed together. Unfortunately, we were there when a catagory 2 hurricane hit island. Lost power to hotel, room flooded. Part of hotel on other side of complex had roof cave in. It was a mess. But, it was good until then. Not a resort feel but a cottage feel with a reasonable price tag .
for Everyoneby A verified traveler
Posted Oct 3, 2014
Surf Side Beach Club has a great location. It has a good value for money.
Recommendedby Jenny Dervinfrom New York
AwfulPosted Sep 16, 2014 on Hotels.com
Rooms and surroundings just awful. Little ziplock of coffee - have no idea how long it's been there. Filthy bathroom - rust holding the shower head together. Bed - on iron frame with box spring showing. Ancient cover and sheets. Flat pillows. Patio doesn't feel safe. Pool area disgusting. Looks like they cemented over a hot tub. Nothing maintained, looks like no one cares about this place at all.
Recommendedby Peterfrom New York
Your own beautiful beachPosted Aug 26, 2014 on Hotels.com
We really enjoyed the stay at Surf Side. The beach that belongs to the Hotel is absolutely beautiful. Everybody at the hotel was friendly, welcoming and helpful. There is a fully equipped kitchen in the apartments, which we thought was a plus, as the food/restaurant prices are very steep in Bermuda... so occasionally we stayed in and prepared dinner from the fresh veggies and meat we bought in the nearby market and enjoyed our dinner on the balcony with an unbeatable view of the ocean. There is a bus stop right in front of the hotel, which is quite convenient to explore the island. You have to take a bus or rent a scooter, no matter where you stay in Bermuda. So in that sense, I don't think that there is a most convenient location. The hotel is simple, it's not a luxurious one, but it is well kept with a gorgeous view over the Atlantic. If you like to snorkel, there is a great variety of fish right off shore from your very own beach and coral reefs. We even saw a species on the verge of extinction (Parrotfish). To sum up, I think Surf Side is a very relaxing and quiet place to stay with beautiful vegetation and views. Thank you for your services! I would definitely go back to Surf Side again.